Model Showroom
Recent Reviews from AutoNation Toyota Mall of Georgia
5
Excelente antencion de Estefanía Hernández de ventas
reiner luzardo
May 26, 2023
5
Alex nuñez exelente vendedor y muy amable lo recomiendo enormemente!
oscar navas
May 26, 2023
5
Fui a comprar mi carro con Carla Diaz y la experiencia fue súper agradable y cero presión. La recomiendo con los ojos cerrados. Si necesitas un carro, pregunta por Carla.
monica Barcia
May 26, 2023
5
Carla Diaz ,La mejor vendedora nadie te supera
moises peña
May 26, 2023
5
Excelente experiencia, la asesora que me atendio Estefania Hernandez fue muy amable y me sio toda la informacion que necesitaba... gracias por tan buen servicio!
maria betancourt
May 26, 2023
5
Excelente de servicio me atendió Estefanía Hernandez
kelvin salave
May 26, 2023
5
Excelente muy bonito ena atención de Estefanía Hernandez
jorge garcia
May 26, 2023
5
Exelente atención al cliente por parte de Estefanía hernandez
jecderson montiel
May 26, 2023
5
Excelente atención de Estefanía Hernandez
benjamin mauri
May 26, 2023
5
The best location for a car purchase. Looking at various Toyota automobiles and purchasing a car was made a fantastic experience by Linda. I would highly recommend Linda because she is their finest salesperson.
aylin hinojosa
May 26, 2023
5
Gracias a Estefania Hernández por su excelente atención!!!
Yveltal GameDroiid
May 26, 2023
5
Excelente servicio, recomiendo a Alex Nuñez..!
Yossimar sanchez
May 26, 2023
5
Thanks Alex Nuñez for the car, highly recommended.
Yorgelis Castillo
May 26, 2023
5
Excelente atención de Carla Diaz, la recomiendo al 1000% . Super diligente, explica muy bien....gracias Carla
Yehudy Leon
May 26, 2023
5
Unfortunately, the whole experience we’ve has not been great. We were helped by two sales people who made false promises and did not deliver. My fiancé purchased a Nissan Altima Sr and the radio was not working. In order to finalize the sale they promised to fix the radio and also that they will add tinted windows. At first, we were skeptical to purchase the car due to this but they acknowledged that it would be fixed even wrote it down on a document (which they will not give us a copy of. No returned emails or calls regarding this) and told us to set an appointment. They suddenly changed their minds and said that they could not repair the radio due to corporate not approving. They told my fiancé to purchase the radio on his own and that they would reimburse him and fix it for free. Now that he purchased the radio they asked him to return it and that he should go get it fixed some where else and they’ll reimburse him. I have never seen such unprofessionalism. These people are scammers. Please don’t trust. They do not post the lower scored reviews which is why this is a 5 star but really should be zero.
Yari Vado
May 26, 2023
5
Excelente atención de estefania Hernández
YIMIS MORALES
May 26, 2023
5
Excelente atención de Estefania Hermandez
William Arturo Cantillo Plaza
May 26, 2023
5
Estefanía me atendió súper bien, recomendada a ojos cerrados excelente!!
Veronica Carrillo
May 26, 2023
5
Bought my 2023 Sequoia TRD Pro and Estefania was my sales representative, she was amazing! Thanks
Truong Ly
May 26, 2023
5
Excelente atención al cliente por parte de Estefanía Hernández
Tiffany Ramirez
May 26, 2023
5
Fui atendido por Estefanía Hernández, me ayudo mucho, brindo soluciones oportunas a todos mis requerimientos., sin dudas tiene la mejor disposición en cuanto al asesoramiento para adquirir un vehiculo.
Santa Barbara LUB
May 26, 2023
5
Thanks to Estefania for all the help during my visit. Ruben was my finance guy and he was amazing as well. I highly recommend this dealership to everyone!
Ruben Lara
May 26, 2023
5
Exelente atención al cliente por parte de Estefanía Hernández
Patricia Bellido
May 26, 2023
5
I had a great experience with Carla when she help me with my first purchase of my first car and afterwords Dianelis in-service help me and she was amazing
Oscar Guzman
May 26, 2023
5
Muy buen servicio de parte de Estefanía Hernández!
Oriana Montiel
May 26, 2023
5
Excelente servicio, en especial la del asesor de ventas Alexander Nuñez muy amable, respetuoso , y con mucha paciencia . Nos mostro opciones que se ajustaban a nuestros presupuesto indicandonos las caracterisiticas de cada uno hasta que llegamos a nuestro carro soñado. Si estas buscando un auto buscalo es el mejor.
Omaira Andreina Perez Velazques
May 26, 2023
5
I highly recommend Carla Diaz. She gave me an excellent customer experience. I’ll come back to buy another car from her and recommend all my friends and family!!!
Noely Garcia
May 26, 2023
5
Gracias a Estefanía por su atención especial y por hacerme sentir muy cómoda y con la satisfacción de recibir una excelente información
Nancy Lombana
May 26, 2023
5
Perla is the epitome of service excellence. I felt so comfortable and she was pleasant, patient and answered all my questions.
Micheline
May 26, 2023
5
Had an amazing experience with Estefania, she knew how to handle every single question I had, and helped me to find the best car for me and my family. I would definitely recommend Estefania to everybody. Her professionalism and kindness was the perfect mixed to make us feel we were doing the right thing by choosing Autonation over any other distributor. Thank you Estefania Hernandez!.
Mateo Castaño
May 26, 2023
5
Gracias a Alexander Núñez por su atención y buen servicio
Maryalvins Quijada
May 26, 2023
5
Alexander Núñez
Marvin Ramos
May 26, 2023
5
Muy buena atención de Estefanía Hernandez
Marlin karolina Rincón
May 26, 2023
5
Stefanie Hernandez gracias por tu atención Excelente en todo muy atenta y dispuesta
Luz Elena
May 26, 2023
5
Excelente atención de Estefanía Hernández
Luis Vera
May 26, 2023
5
Excelente atención de Estefanía Hernandez
Luis Jose
May 26, 2023
5
Muy buena atención de parte se Carla Diaz Mota. Excelente servicio, conoce muy buen el producto que vende y hace el proceso super agradable. Recomendada 100%
Luis Alvarez
May 26, 2023
5
Excelente atención de Estefanía Hernandez
Kelvin Galue
May 26, 2023
5
A great Car-Buying Experience with Carla Diaz! Throughout the entire process, she was patient, attentive, and genuinely invested in ensuring I got the best possible vehicle for my needs and for that I thank you! If you're in the market for an amazing Toyota I strongly recommend reaching out to Carla Diaz.
Julio Alejandro Yanes Santana
May 26, 2023
5
Excelente la atención de la señorita Estefanía Hernández ubicada en el departamento de ventas⭐⭐⭐⭐⭐
Juan Mattiuzzo
May 26, 2023
5
Excelente. Alexander Nuñez muy buena atención.
Juan Hernandez
May 26, 2023
5
Carla fue asombrosa e hizo que mi experiencia al momento de comprar el carro fuera muy buena y la ayuda que recibo de Dianelis en el departamento de servicio es excepcional también
Jose Andres Blanco
May 26, 2023
5
Buen servicio... Buena atención... Recomendada Adriana Suárez...
Jesús Cuello Silva
May 26, 2023
5
This place is amazing. I want to go again!! Thanks to Alexander Nuñez
Javier Colmenares
May 26, 2023
5
This place is amazing. I want to go again!! Thanks to Alex Nunez
Javier Colmenares
May 26, 2023
5
I had a great experience with Carla when sold me the car, she was amazing! I also love dianelis on the service department she is amazing 😍
Isaiah Taylor
May 26, 2023
5
great customer service from juan plaza
Isabella G
May 26, 2023
5
I want to thanks all the members of the Toyota AutoNation team and especially Miss Carla Diaz for her attention and professionalism, the experience of buying a vehicle has been easy, fast and the most important thing is that I am very happy for my new vehicle, it is in perfect conditions and without details, I bought a FJ Cruiser and I highly recommend them, if you are looking for a used vehicle that is like new you should not be consulting everywhere, just approach Toyota AutoNation and look at the inventory, they are really selected vehicles with a lot of focus on the details, you can be sure that you will not have to worry about anything.
Irving
May 26, 2023
5
Ecxelente servicio, gracias al señor Alexander Nunez por tan bello carro.
Greicy Morgado
May 26, 2023
5
Gracias Alexander Núñez, por tú atención y accesoria, sobre la compra de mi vehículo Excelente profesional
Gregory Lugo
May 26, 2023
5
Thanks Victor Fernandez and andres Delgado for help me to find my sienna… I had many months looking a sienna… this is my second car in toyota… 100% satisfactory
Fatih Dokuyucu
May 26, 2023
5
Gracias Angelica Bonilla , por tu ayuda a conseguir el vehículo de mis sueños, muchas bendiciones más 🥰
Edwin Fernando Quiroga Paez
May 26, 2023
5
Tienen la mejor atención por parte del personal de ventas en especial la señorita Estefanía Hernández
Domi_1234 M
May 26, 2023
5
Buena atención al cliente por parte de Estefanía Hernández
Dionardo Sandrea
May 26, 2023
5
Conseguí el carro que siempre quise gracias a la ayuda de Carla una chica muy amable, en él área de servicio una chica llama Dianelis muy gentil me ayudó con la mantención del carro de mi mamá nos hizo el proceso súper fácil
Daniela Lindarte
May 26, 2023
5
Muy buena atención de Estefanía Hernandez
Daniel Villalobos
May 26, 2023
5
Gracias por la atención Estefania Hernandez muy buena persona
DARWUIN AVILA
May 26, 2023
5
Excelente atención de Estefania Hernandez
Carlos Rincon
May 26, 2023
5
Juan Manuel Plaza was excellent. Great service. Nice guy
Carlos Guerrero
May 26, 2023
5
Mr. David at Auto Nation is always nice and kind when I get my service for my vehicle done. If anything the staff seems to understand that buying and maintaining your vehicle can be stressful so it feels reassuring to have such smart and kind people working for me and my toyota. 10/10
Ben Cope
May 26, 2023
5
Muy buena la atención de Estefanía Hernandez
Anthony Urdaneta
May 26, 2023
5
Edwin Quiroga Gracias por tan excelente asesoría en la compra de mi vehículo, recomendando 100% pregunten por El Gracias
Angelica Bonilla
May 26, 2023
5
Excelente atención Estefanía hernsndez
Andrea Soler
May 26, 2023
5
If you are trying to get a car just go and ask for Alex Nunez, he is just amazing doing his job. Very fast, transparent and helpful. Just look for him if you’re interested in getting a car.
Alexander
May 26, 2023
5
My salesman Luis Prato goes above and beyond with his demonstation letting me know everything I could ever need in my Camry SE, he gave me the best deal imaginable and is an absolute 13/10 I am flabbergasted at how more don't know him! I know that in the future all of my needs will be taken care by him in the future! Alen Kendric made things very simple and easy for my service appointments
Aeco L (Aeco)
May 26, 2023
5
Investing greatly In BITCOIN requires some levels of training and expertise which comes from years of experience, and you also need a good account manager to help you trade and manage your trading account. A very big thanks to Mrs. Hendrick Jennifer . She's Accurate, Honest, Trustworthy, and Capable of trading. She has really helped me most especially during the period of pandemic/ lockdown I was still able to make more money from home. Message Her Directly; Email: hendrickjennifer450@gmail.com WhatsApp: +13856454058
Nonzuzoh Nanah
May 26, 2023
5
Genesis is the best service representative! Definetly recommend going to her!
Goran Susnjar
May 26, 2023
5
Me gusta este dealer, sus empleados son muy atentos y colaboradores, el lugar como tal es muy limpio y comodo
Diana Carmona-Hoyos
May 26, 2023
5
Muy buen servicio de Perla Garcia. Compre mi 2023 corolla. Muy complacido. Gracias
romis garcia
May 25, 2023
5
La mejor vendedora sin duda es Carla Díaz gracias a su ayuda elegí el carro de mis sueños y estoy muy contenta por su servicio . 100% recomendada :)
kiara granado
May 25, 2023
5
Juan Manuel Plaza Viloria.
jp surgeon
May 25, 2023
5
Perla Garcia’s service was amazing !! came in with questions about my 2016 Camaro and left with many fixes all because of her. She took her time answering my questions and gave many suggestions to my fixes and broke every solution down i will definitely be returning for her service!
jay
May 25, 2023
5
Thanks Juan, He was very helpful, he explained everything very detailed, definitely a great seller
gerardo antonio aguilar carrillo
May 25, 2023
5
Perla was my sales rep. Absolutely amazing. I have not complaints whatsoever. She really listened to my needs. I went looking for a specific car but based on my needs she showed me another model that ended up saving me a lot of money with all the features I wanted:)
darilin sanchez
May 25, 2023
5
Donna was great. First time I been in a car dealership and wasn’t pressured.
chuck chuck
May 25, 2023
5
Carla was an amazing sales person! Super helpful and professional! She knows how to make a customer make feel welcome and at ease that they are making the right decision, whether they are buying a car or selling one.
brianna dymant
May 25, 2023
5
Fue muy buena y excelente atendido siempre por el mejor Jacker toyota mall georgia mi dealer de confianza
argenis primera
May 25, 2023
5
Excelente lugar para adquirir un carro. La atención de la vendedora Carla fue excepcional, todo el tiempo fue atenta y amable. Recomiendo al dealer y a Carla al 100%
angel alayon
May 25, 2023
5
Súper amable y atenta Carla Diaz. Gracias por la atención brindada
Yowel Duque
May 25, 2023
5
Excelente servicio y atención muy amable y educada . Gracias !! Carla Díaz
Yoender Duque
May 25, 2023
5
Gracias a la Carla Díaz por su atención y dedicación, excelente profesional. He quedado muy satisfecho, la recomiendo al 100%
Wilmer Rafael Romero Avila
May 25, 2023
5
Excelente experiencia y servicio con Juan Manuel Plaza, nos guío hacia la mejor opción, muy agradecido!
Victor Millan
May 25, 2023
5
Excelente antentencio de la señorita Estefania Hernández
Toni Herrera
May 25, 2023
5
Excelentes vehículos y excelente atención del Sr. Juan Manuel Plaza.
P&V INVERSIONES, C. A.
May 25, 2023
5
Juan Plaza is the greatest seller!!! He listens to your needs and gives you the best options for you. 100% recommended!!
Mary
May 25, 2023
5
Brandon was amazing. All our questions and concerns were addressed! Can't wait to drive off with our new suv!!! Thank you Brandon!!!
Maggie Allaire
May 25, 2023
5
Al was a great help at autonation
Loc Cso
May 25, 2023
5
Carla ,excelente servicio , amable y te resuelve muy rápido muchas gracias
Lilia Veronica Malaver lovera
May 25, 2023
5
Thanks to Carla Diaz for her excellent service! He helped me with the purchase of my new car. 100% recommended, understood everything I needed
Karla Granado
May 25, 2023
5
Angélica bonilla muy buen servicio me ayudo a con una toyota tacoma 2021
Karina Castro
May 25, 2023
5
I have the best experience with Carla Diaz. She helped to find the vehicle I wanted with the best deal
Jose ignacio Basciani
May 25, 2023
5
Excelente atención y servicio por parte de Juan M. Plaza, muy atento y eficiente!
Jesús Aranguren
May 25, 2023
5
I had a most excellent experience buying my new 2023 Toyota 4Runner at Toyota AutoNation. Maxwell Bell was my guy! I have always hated the process of buying a car. The pressure, and feeling like I’m being pushed into something I just don’t want. Not this time. Maxwell was incredible. He listened, he was attentive and professional. I am excited for the adventures I will have in my new 4Runner but I will definitely go back to see Maxwell again for when my 18 yr needs a car. Thanks!!!!
Jennifer Bailey
May 25, 2023
5
Great experience with Carla Diaz. I love my new car. I highly recommend her
Isa Albis
May 25, 2023
5
Nada como la experiencia de ir a comprar tú primer carro y que te atiendan de manera tan excelente y profesional, con vendedores bien capacitados y el que me tocó a mí Juan Manuel Plaza con una atención y conocimientos excelentes Gracias mi pana ahora a rodar
Gustavo Reyes
May 25, 2023
5
El joven Juan Manuel me atendió de manera impecablemente, muy atento y servicial, recomiendo 100% este lugar si buscas un buen carro
Gian Franco Conte
May 25, 2023
5
excellent service, the advisors are the best, especially Juan plaza, thanks my friend
Francisco Carpio
May 25, 2023
5
Gracias Alexander Núñez por tu atención, mejor imposible... Recomendado al 100%
Francelys De Carrera
May 25, 2023
5
I recommend Alex Nuñez for his excellent management and disposition. Thank you
Elizaura Muñoz
May 25, 2023
5
Gracias a Carla Díaz por el excelente servicio y al finance Andrés delgado por ser tan atentó y amable.
Eduardo Vicuna
May 25, 2023
5
Gracias EDWIN MUY PROFESIONAL
Dereck Castellano
May 25, 2023
5
Just wanted to say Thank you to Perla Garcia for your help, I found exactly what I was looking for. Amazing service!!
Dashawn Jones
May 25, 2023
5
Fui a comprar mi carro sin saber lo que quería realmente, pero para mi sorpresa me conseguí con la mejor vendedora diría yo, gracias Carla por ser tan dulce y paciente conmigo, ademas me presentó una chica muy linda Dianelis en el área de servicios para cuando vaya hacerle mantención a mi carro.
Daniela Lindarte
May 25, 2023
5
Excelente lugar para buscar el carro de tus sueños a mi me ayudó Carla se la recomiendo dispuesta y sobre todo aclara todas tus dudas a la hora de comprar, por otra parte en el área de servicio la señorita Dianelis ayudo a mi esposo con el mantenimiento de su carro.
Daniela Lindarte
May 25, 2023
5
Carlas was amazing at the moment of me getting my new car, the finance guy Andres was very knowledgeable and very nice, i really love this location the service department is great and dianelis is the best advisor
Carolyn Burgos
May 25, 2023
5
Perla Garcia was amazing! 10/10 recommend her for any questions.
Amari Hinton
May 25, 2023
5
Excelente!!! Si van para allá pregunten por Carla. Ella nos asesoró muy bien. Muy amable y profesional.
Alicia Yanes de Alayon
May 25, 2023
5
I am very happy with the service. Linda helped me in buying my car. Satisfied customer. Thank you Linda.
Abeer Khan
May 25, 2023
5
Excellent service. Knowledgeable Service Advisor
Yvonne Reid
May 25, 2023
5
We had conducted our search via the internet. The responses from Maxwell and Frank in the internet department were extremely helpful. Having started out with a good feeling, our experience kept getting better. We never once felt pressured or hurried by either of these men. Frank was wonderful in the process from start to finish. Reaching an agreement on price went quickly and we were turned over to Rueben in the finance department. Once again, we were treated well and finished up our transaction. This is when we were blown away by the professionalism of Frank and Maxwell. Frank took us out to the car and spent an inordinate amount of time explaining and setting up features in the car, and on the app. We picked up the car the next day as it was finished being cleaned up(came off the trailer the day before) Maxwell, finished the delivery of the vehicle and went over much of what Frank had the previous day. From start to finish the entire team at AN Mall of Georgia Toyota are to be commended for a stellar performance, one which we gladly have shared with anyone who has asked about buying the vehicle. Thanks Frank and Maxwell.
Billwie
May 25, 2023
5
Si necesitan un vehículo contacten a Alexander Núñez, muy buen asesor! Lo recomiendo.
servicios contables
May 24, 2023
5
Excelente servicio de Juan Plaza súper recomendado
michelle guerrero
May 24, 2023
5
Excelente atención Estthefania hernandez
karlina jimenez
May 24, 2023
5
Excelente atencion la srita estefania fernandez fue la que estuvo con nosotros en todo el proceso
jorleana alaña
May 24, 2023
5
Excelente atención de Estefanía Hernández
jeancarlo cardenas gonzalez
May 24, 2023
5
Un buen lugar para comprar un vehículo particularmente recomiendo a Alexander Núñez excelente vendedor con amplio conocimiento del mercado automotriz. Muy atento y amable
heyvis Perez
May 24, 2023
5
Excelente servicio y atención de parte del Señor Juan Plaza, 100% recomendado!!
Yesica Gomez
May 24, 2023
5
Excelente atención de Estefania Hernández.muchas gracias 😊
Yadixia Gonzalez
May 24, 2023
5
Muy feliz por mi experiencia en Toyota Mall of Georgia, fue un placer para mi, disfrutar del servicio que me brindó Angelica Bonilla, una atención personalizada con relación a lo que estaba buscando. Muy agradecida con ella, es una excelente vendedora y además de eso un excelente ser humano. 🫶🏻
YOLANDA RODRIGUEZ
May 24, 2023
5
Angélica Bonilla es la mejor vendedora, aparte de tener una energía súper hermosa y atender con la mejor actitud, nos ayudó mucho con el idioma español, gracias a que no hablamos bien el inglés, es increíble, contáctala y síguela es sus redes sociales, ahí encontrarás mas información.
Valleria Niño bonilla
May 24, 2023
5
Hola!! Les doy 5 estrellas porque hace poco fui a cotizar para el auto de mi sueño , fui atendida por el sr Alexander Nuñes me ayudó mucho , me guío bastante ayudándome a decidir el auto que quería y que me convenía con el presupuesto que tenía , es el mejor asesor de la agencia 100% recomendado de mi parte , saludos Alex se agradece esa buena carisma🥰👏
Sugelin Vargas
May 24, 2023
5
Excelente atención de Estefanía Hernández
Savier Jose Parra Arrieta
May 24, 2023
5
Excelente vendedor Alexander nuñez busca tu vehículo en un excelente lugar responde a todas tus dudas y me hizo sentir confiada , definitivamente lo recomiendo y lo recomiendo para comprar tu vehículo nuevo
SAMIRA COIR
May 24, 2023
5
Sirrr, Great customer experience from Juan Plaza🔥🔥 the legend
Rafa Marquez
May 24, 2023
5
Es mi primera vez recomendando a una persona por alguna página virtual pero en este caso tenía que hacerlo , le agradezco al asesor Alexander nuñes por esa buena actitud , esa buena carisma y sobre todo ese conocimiento que tiene en esta rama automotriz para así recomendarme el auto que quería según el uso diario que le daría , gracias Alexander muy recomendado como vendedor y ensencial para este rubro saludos👍👍
Pastor Perez
May 24, 2023
5
Excelente servicio de atención por parte de Estefanía Hernández
Orlibeth Castillo
May 24, 2023
5
Definitivamente Alexander nuñes es el mejor vendedor de Toyota , muy buena onda , sociable , agradable y sobre todo con muy buen conocimiento al momento de dar las especificaciones de cualquier auto y/o camioneta ; grande Alexander nuñes recomendado como vendedor🔥🔥
Moisés Perez
May 24, 2023
5
fui a visitar Toyota mall of georgia hace unos días para comprar mi primer carro y la atención de Estefanía Hernandez fue increíble, muy placentero ser atendido por ella.
Misael Gotera
May 24, 2023
5
Our vendor was Juan Plaza, he was very kind, attentive, excellent service and found the best option for our budget! When going to the Mall of Georgia ask for Juan Plaza!
Maria Valentina Nuñez
May 24, 2023
5
Excelente experiencia, atención buen ambiente laboral, y aún mas la atención de ADRIANA SUÁREZ, amigable, buena persona de confianza y siempre enfocada en el trabajo
Luis Eduardo Henrique
May 24, 2023
5
Muchas Gracias! a Estefania Hernández por su buena atención a mi persona me sentí muy a gusto con su servicio ¡¡muchísimas gracias!!
Loiret Aquilera
May 24, 2023
5
Conseguí el auto de mis sueños en tiempo récord!, me atendió un chico que se llama Juan la atención es muy buena!! Gracias
Katherine Hidalgo
May 24, 2023
5
Juan Manuel Plaza me ha atendido muy bien, es un gran vendedor y una muy buena persona, honesta y correcta para su trabajo, lo recomiendo mucho a la hora de buscar un carro búsquenlo a él, gracias a él salí satisfecho y feliz con mi compra ñ
Juan Felipe Plaza
May 24, 2023
5
Fui atendido por @ Carla Díaz , muy agradable su trato y mostró gran conocimiento de cómo asesórame salí con un carro nuevo y complacido de hacer negocio en ese consecionario AUTONATION BUFORD
Jose Bayone
May 24, 2023
5
Salesman Maxwell was prepared when we arrived, informative and helpful.
Jeff Jones
May 24, 2023
5
ESTEFANIA HERNANDEZ me atendió muy bien, excelente vendedora 👍
JOSE COSCORROSA QUINTERO
May 24, 2023
5
Excelente lugar para conseguir el carro de tus sueños, las personas que trabajan en este lugar son muy amables, quiero resaltar la asesoría de Angélica Bonilla por su disposición, explicación y todo lo relacionado en la venta de vehículo.
Helmer Niño
May 24, 2023
5
Excelente lugar y atención de Juan Plaza 100% recomendado
Gustavo Visconti
May 24, 2023
5
Excelent service I recommend Juan Manuel Plaza, certainly got out a nice deal of a car!
Glenda Iriarte
May 24, 2023
5
100% recomendado gracias a Carla diaz por su atención tiempo y dedicación !!! Mi esposa súper contenta Gracias a ti!! Volveremos por otra 🙏🙏🔥
Daniel Navarro
May 24, 2023
5
Excelente atención de Estefanía Hernández 100% recomendada
Carola Jimenez
May 24, 2023
5
Excelente atención, muy amable la vendedora Nujandry Esthefania Hernández súper complacidos y contentos Los Recomiendo... Me encanto la atención de Nujandry Esthefania Hernández muchas gracias
Angelicar Dabalillo
May 24, 2023
5
Alan K, the service representative, was very knowledgeable and gave great advice.
Robert Lazenby
May 24, 2023
5
Muy buena atención por parte de Juan Plaza excelente!
ronaldcalamardo
May 23, 2023
5
congratulations to Mr. Juan Plaza grateful for his attention
rafael. rincones
May 23, 2023
5
Excelente experiencia. Fui atendida por Alex Nuñez. Calidad de servicio. Gracias
marisol ALTUVE
May 23, 2023
5
Gracias Juan Manuel por toda las dudas que me aclaraste y por la tan buena atención que me ofreciste, quedé encantado y satisfecho por hacerme elegir la mejor opción para mi primera compra! Éxitos y bendiciones sigue así!
khrissttiams Tellez
May 23, 2023
5
Excelente distribuidor
javier mauricio plaza echeverry
May 23, 2023
5
The best service. Thanks to Carla Diaz
grikpsy jaramillo
May 23, 2023
5
My sales person Carla was amazing she was very profesional i love toyota mall of ga and their service department is absolutely professional and nice
charles mcwilliams
May 23, 2023
5
La atención de Carla Díaz es la mejor, te ayuda a seleccionar el vehículo que mejor se adapta a tus necesidades y presupuesto, además que te acompaña en todo el proceso.
Yuly Milano
May 23, 2023
5
This place is amazing. Estefania Hernandez was great, she helped me in every step of the process. Highly recommended!
Steven Lathem
May 23, 2023
5
Estefania fue mi asesora, es una chica muy atenta y tiene un muy buen trato, muchas gracias 🙏🏻 ❤️
Sebastián Montiel
May 23, 2023
5
Great customer service from Juan Plaza
Sebastian Rincones
May 23, 2023
5
Thank you Carla for all you help we really appreciate and thank to the Spanish service you are great
Santiago Jimenez
May 23, 2023
5
Paso por aquí a contar que tuve una muy buena experiencia acompañado de mi asesora Estefanía, una chica increíble, no tengo quejas de nada, solo toca dar las GRACIAS.⭐️⭐️⭐️⭐️⭐️
Sachary Montiel
May 23, 2023
5
I worked with Carla in sales and it was amazing. 100% recommended. I’ll be back
Richard uzoma
May 23, 2023
5
Great service!! if you are looking for a new or used car, your go to salesperson should be Carla Diaz I highly recommend her, she will guide you through all the process of getting your new vehicle! Fantastic experience
Richard Ynsana
May 23, 2023
5
Excelente atención y sobre todo gran amabilidad, me encantó el vehículo y tú trato Alexander Nuñez. Dios te bendiga enormemente.
Rafael Vargas
May 23, 2023
5
I had the best experience with Carla in sales, she was very professional, we really like her!!
Pedro Godo
May 23, 2023
5
Juan Plaza, es un excelente vendedor, lo recomiendo ampliamente.
Norellys Guerrero
May 23, 2023
5
Encantadisina ,satisfecha con la atension y asesoramiento de la señorita Estefania Hernandez , 100 % recomendada para qué compren su auto . Muchas gracias
Nausy Baquero
May 23, 2023
5
Great customer service. I enjoyed to work with Carla. 100% recommended
Mitchell Chambers
May 23, 2023
5
My salesperson Carla was very professional and nice we love her and we will always love Toyota and their service
Mikey Starfalls (Star Studios)
May 23, 2023
4
Max was very patient with me and so was the manager
Melany Sullivan
May 23, 2023
5
Súper feliz con la atención recibida por parte de mi asesora Estefanía Hernandez. Muy buen trato además por parte de todo el personal. Recomendados 100%!
Marlyn Moreno
May 23, 2023
5
Thank you Carla you a joy to deal with.
Mark Nerren
May 23, 2023
5
The best experience!!! Yesterday was there looking for a Camry and i has to say best experience ever, Carla Diaz was super professional and treat us really good! Highly recommend her if you are looking for a car.
Maria Mourenza
May 23, 2023
5
Contento de haber ido a este lugar y agradecido con la atención de la Srta. Estefania Hernandez, muy amable en todo momento y muy buena atención.
MAUREN DAVID SABIE URZOLA
May 23, 2023
5
Carla was very helpful when I purchased my vehicle and i ended up needing a rental and the rental lady was amazing as very knowledgeable
Lynne Fouts
May 23, 2023
5
Excelente atención y asesoramiento por parte de Estefanía Hernandez
Luis Ferrer
May 23, 2023
5
Advisor Shannon always the best !
Khoa Nguyen
May 23, 2023
5
Today I have gotten great service with Mr. Vinicio Reyes! I have been able to buy a new Toyota Camry thank you so much for all your help ! 😊
Katlyn Tymon
May 23, 2023
5
Carla was my salesperson and she extraordinary!! We are anxious to come back for our first service and see the best advisor Dianelis she is also very amazing
Jxhnnyy
May 23, 2023
5
Best Experience for buying a car from Juan Plaza excellent sales associate
Juanmaul Music
May 23, 2023
5
Strongly recommend to buy from Juan Plaza exceptional product knowledge and customer service
Juanmaul
May 23, 2023
5
Awesome place to buy a car from Juan Plaza
Juanma Plaza viloria
May 23, 2023
5
Awesome environment and excellent customer service, recommend to buy from Juan Plaza
Juanma
May 23, 2023
5
Fully recommend to buy from Juan Plaza peerless customer service!
Juan Viloria
May 23, 2023
5
Buenas tardes agradezco y doy la mejor recomendación a Carla Diaz por su excelente atención en los dos procesos de venta que túbe con ustedes. La recomiendo totalmente
Josue Berris
May 23, 2023
5
El vendedor Juan Manuel Plaza, excelente atención, trato y muy buena disposición y capacidad de respuesta. Lo recomiendo
Jenny Viloria de Plaza
May 23, 2023
5
Recomiendo a Alex Nuñez, tremenda atencion y bastante profesional y conocedor, obtuve mi nuevo Mustang 2022 con su ayuda.
Gustavo Amarista
May 23, 2023
5
Fue muy buena la atención y el servicio de asesoramiento que obtuve de parte de Estefania Hernández
Gina Ferrer
May 23, 2023
5
Carla helped me with my new car purchase. I am very happy with the service. And spanish service advisors were amazing
Genesis Salas
May 23, 2023
5
Recientemente estuve en busca de un automóvil, y Juan Plaza me asesoró muy bien sobre los servicios que ofrecen y sobre el automóvil que estaba interesada.
Gabriela Collado
May 23, 2023
5
Juan Plaza gives a really good attention!
Francisco León
May 23, 2023
5
Super recomendado, me atendió el Sr. Juan Plaza y el trato fue 10/10, super amable, atento respondiendo a todas mis dudas, de verdad un excelente servicio. Los felicito a todos, si están en la búsqueda de vehículos en Georgia ¡ESTE ES EL LUGAR!
Francesca Boccia
May 23, 2023
5
Just amazing! Juan Plaza makes it much easier for me to find a car that fits my needs and budget. It was the fastest, easiest and safest time I bought a car.
Fernando plaza
May 23, 2023
5
We had the best experience with Carla Diaz! She is the BEST! She was very helpful, patient… and clearly shows how much she knows about her job… thank you Carla Diaz! We are very happy!
Familia Sardi
May 23, 2023
5
Juan Manuel it’s the best! Great customer service, very attentive and professional! 10/10
Fabian Marquez
May 23, 2023
5
I was there some days ago and honestly the service was really nice, Juan Manuel helped me a lot, he was so friendly. Five stars for you guys
FEM
May 23, 2023
5
Excelente atención la de Carla Díaz, ha sabido solucionar todas mis dudas. 100% recomendable.
Erica Pascual
May 23, 2023
5
De verdad que recomiendo muchísimo este sitio, lo que más que me impresionó fue la vendedora Carla Diaz, su honestidad y transparencia y hablo en mi idioma durante todo el proceso. Me proporcionó información detallada sobre cada automóvil que me interesaba, incluidas sus características, especificaciones y precios. Sentí que ella realmente se preocupaba por encontrar el auto perfecto para mí, y hizo todo lo posible para asegurarse de que estuviera completamente satisfecho con mi compra.
Eloy Perez
May 23, 2023
5
William was wonderful to work with! He is very informative and no pressure. A pleasant experience!
Donna Raines
May 23, 2023
5
Ask for Carla. The sales process was the easiest used car experience I’ve had.
Dario Visnjic
May 23, 2023
5
Great experience, Juan Plaza was very professional, helpful and friendly, thank YOU very much… highly recommended!
Cesar Guerrero
May 23, 2023
5
Excelente atención de Carla Díaz! La recomiendo a todos los que quieran acercarse! Siempre fue muy atenta y simpática 🤗
Anybel Frias
May 23, 2023
5
I love PERLA PERALTA she is the best one. I get my car and she did for me the best service … PERLA PERALTA ES LA MEJOR VENDEDORA QUE HAY ELLA ME DIO HN EXELENTE SERVICIO LA RECOMIENDO 100x100
Angelica Arias
May 23, 2023
5
Si estás en la ciudad de Atlanta GA y necesitas comprar un TOYOTA no dudes en buscar a la Srta: Stefanía Hernández ella es la mejor vendedora que tiene AutoNation excelente persona siempre en pro de ayudarte y buscar la forma para que salgas feliz con tu vehículo camioneta!
Angel Blanco
May 23, 2023
5
Carla Diaz is an amazing sales person, flawless in all aspects
Andres “Aleon” Leon
May 23, 2023
5
Carla’s was excellent, she made me have a great experience at the moment when purchasing my vehicle, the dealership in general offers great service including their service department which also provided with professional customer service in Spanish
Andres Delgado
May 23, 2023
5
I had a great experience with Carla as my salesperson, I am very thankful for her service and also the are amazing on the service department as well, Dianelis was the best advisor I will definitely be back!
Alen Kadiric
May 23, 2023
5
I highly recommend Carla Diaz in sales. She gave me an amazing experience with my used car purchase.
Al Diallo
May 23, 2023
5
Had to get an oil change and tire rotation before a road trip and Paul Kim is always helpful and provides excellent customer service.
Russcat2
May 23, 2023
5
Paul Kim, help me to get the service of my car smooth and easy. He gave me the suggestions of the things that it need it to be done to my car, and I decide it what I want.
Danielfer
May 23, 2023
5
Service on our car was serviced in a reasonable amount of time. While servicing our car, the found a screw in one of our tires. After letting us know, we purchased a new tire as the warranty on our tires had expired. The service department did excellent service and we are please with their work. We will continue to use them to service our vehicle.
Thomas Cogswell
May 23, 2023
5
My first time in these location and I love it ton was super nice
Angela Licona
May 23, 2023
5
En estos momentos me encuentro altamente agradecida por la atención inigualable que han tenido con mi persona Genesis y Jofry seguiré admirándolos por su avance y dedicación que tienen dentro de esta empresa,
kestin lara
May 22, 2023
5
Great
Juan Aguirre
May 22, 2023
5
10/10 Would recommend! Thank you Luis and Will for being so kind and so patient with us.
Joanna Nelson
May 22, 2023
5
Although I didn't have an appointment, Alen Kadiric, my regular service advisor, was able to fit me in to get my tire repaired.
James Young
May 22, 2023
5
Angelica Bonilla muy buena atencion la recomiendo cuando vengan a comprar carro, pregunten por ella
Edwin Amaya
May 22, 2023
5
Buying a car is already stressful enough but Andres made my experience so much better ! He listened and got me exactly what i wanted ! 10/10 ! Would recommend him to all of my friends and family !
Brittany Mariche
May 22, 2023
5
Maxwell was amazing and very knowledgeable of the vehicle. Quick transaction. Highly recommend!
Atleut
May 22, 2023
5
My first time buying a car and it was the easiest and quickest process I ever experienced! I would definitely come back for the future. Andres asked and listened about the type of car I wanted and was able to find the perfect car for me. Frantz helped make the purchasing process easy and David and Naser made sure I was taken care of throughout the entire process. Thankful that David referred me to AutoNation Toyota Mall of Georgia. I love that they stress that they are not just a car dealership but that they want to make sure their customers cars are taken care of even after the purchase. They provide great care to their customers. Highly recommend!
Samantha Rao
May 21, 2023
3
Came in today for a GR Corolla and spoke to William. Awesome sales person however, they aren’t available as of yet and they have a mark up. 😑 but 5 ⭐️ for the sales guy
Michael Harewood
May 21, 2023
1
I am waiting on a return call for over a week. Now that I’ve purchased it I can’t get anyone to call me back . I have emailed and left messages . . Price was reasonable but had 3 salesmen and it was totally confusing. I told them tire light was on and they said it was because of weather and they agreed to have it checked out. Came back for 2nd test drive and it still wasn't off. Again I asked if it was checked out they said yes. Bought the truck light was off .Got it home next day it was on again. Finally told them it is not going off. They said do not worry about it. Well here at Firestone and all he did was spray soapy water on it and it was a nail. It cost me 25.00 and 2 hrs at the tire place waiting on my weekend. The dealership never checked it out or they would of found the problem in 5 min. Very disappointing.
Gigi
May 21, 2023
5
WILLIAM WAS AMAZING !!5/5
Em DAIZZZ
May 21, 2023
5
Mike was very friendly and helpful. Great service and people!
Wendy Beem
May 21, 2023
5
I always have an awesome visit to this Toyota Dealership on Buford Drive, Gwinnett, Georgia. My technician David Sutherland is always pleasant, informative and attentive to my car needs. If you are looking for a great Tech who is always smiling and happy to help you, ask for David!
Angel
May 21, 2023
5
I recently had the pleasure of working with Angelica Bonilla an incredible car seller who left a lasting impression on me. Without a doubt, she is the greatest seller I've ever had the pleasure of meeting. Her professionalism, expertise, and genuine care for her customers set her apart from the rest. From the moment I stepped into the dealership, I was greeted with a warm and friendly smile. Her enthusiasm and knowledge about the cars she was selling were truly remarkable. She took the time to understand my needs and preferences, guiding me through the process with patience and expertise.
mateo alvarez bonila
May 20, 2023
5
Saludos queridos amigos de autonatión Toyota Mall of Georgia. Quisiera felicitar al excelente servicio y profesionalismo de Estefanía Hernández.
alejandro hernandez
May 20, 2023
5
Angelica Bonilla: muchas gracias por su atención y su asesoria, es bueno contar con personas amables y dispuesta a atendernos como clientes, gracias, Dios te bendiga.
Yolanda Narvaez
May 20, 2023
5
Algunas complicacion pero al final gracias ah yanes todo se resolvio muy agradecidos con yanes
Yadriana Hernandez
May 20, 2023
5
Maxwell and Carol are truly an asset to your organization! They both went above and beyond to make my overall experience wonderful!
Tanya Bradley-Brown
May 20, 2023
5
gracias perla por tu servicio !!
Rudy lugio
May 20, 2023
5
Angélica Bonilla : gracias por tu atención, eres una excelente vendedora, agradezco mucho tu paciencia y eres muy amable. Gracias. Dios te bendiga.
Norley Beltran montañez
May 20, 2023
4
Lo recomiendo sin dudarlo, excelente servicio y la atención de Carla Diaz es inigualable, siempre atenta y dispuesta a guiar, apoyar y solucionar. Volveré pronto
Maria Alejandra Milazzo Yanes
May 20, 2023
5
Thank you perla for your services you the best I will tell everyone
Jeyden Zarate
May 20, 2023
5
Perla was AMAZING. I had a bad experience next door at Hyundai. She was a pleasure and we are very thankful for her.
Jennifer Smith
May 20, 2023
5
William explain car with details I will be back to buy from him
JOY FERNANDO
May 20, 2023
5
William is great!!! Very knowledgeable!!
Hannah Goodbar
May 20, 2023
5
Thank you Perla for my new car ❤️
Christopher Lugo
May 20, 2023
5
My wife and I have bought many cars from Frank Giannetti in Pennsylvania. His customer advocacy skills are the best in the business and he knows his product better than anyone I’ve encountered. Sad that he’s now in Georgia, but I referred my family outside of Rome who has had poor experiences with Toyota dealerships in Georgia to take the almost 2 hour trip to see Frank. As I already knew would be the case, they were leaving in their brand new Highlander within 2 hours and have their son saving up to see him for a Tundra. The wife and kids and I have a summer trip planned to go see them, might see Frank again and be driving home in our next Toyota.
Chris Fiorot
May 20, 2023
5
Sin duda alguna Estefanía H ha sido la mejor asesora que me ha atendido respondió todas mis dudas, el trato increíble y la paciencia con la que te atiende y ayuda en todo el proceso ni se diga, la recomiendo al 100%. Autonation toyota tiene la mejor de las vendedoras 👍🏻
Carlos Castillo
May 20, 2023
3
Some of unhappy issues: *MSRP $3K higher than other dealers, *Given only one key FOB, still no second FOB after 3 weeks, *The car had 800 miles on it and sold as a brand new, *Dealer added items which I could not decline. *License plate I could not transfer. Despite these serious issues and in all fairness I raised one star because the salesman offered 2 more years of service warranty.
Burt Lee
May 20, 2023
5
Excellent service with Donna! She is caring, thoughtful, and kind. They are fair and have no pressure!
Brian Walls
May 20, 2023
5
We just bought our first brand new vehicle at this dealership and could not have been treated any better!!Our sales person ,Perla, was absolutely amazing she did everything she said she would do and never tried to steer us in the wrong direction. Her attitude and personality is amazing and she truly cares about taking care of the customers needs.If you plan on coming to this dealership you won’t be disappointed!!THANKS PERLA!!!!!
Ammar Huskovic
May 20, 2023
5
El lugar es el ideal para comprar un auto, la atención de Alex Nuñez en increíble! Gracias por toda la ayuda en la adquisición de mi nueva camioneta!! 100% recomendados! The place is the ideal to buy a car, Alex Nuñez's attention is incredible! Thank you for all the help in acquiring my new truck!! 100% recommended!
harold muñoz
May 19, 2023
5
Me ha encantado la atención de Carla Diaz. La recomiendo 100% a la hora de cualquier duda o querer comprar un coche. Gracias Carla!!
erasmia tsamos
May 19, 2023
5
. They were very helpful and kept me informed with the progress with my car while been serviced. They were well in character and advice me when the mechanic found out that my water pump was bad. I didn't even know that I was still under warranty which I didnt even was charged...... I must recommend autonation Toyota and if you visit please ask for one of these three ladies , you will be pleased with their customers service.. thanks for your help and you will always see me whenever my cars needs service or repairs
Warren Williams
May 19, 2023
5
Excelente atención de parte de Alexander Núñez, lo recomiendo muchísimo!!
Nathaly Núñez
May 19, 2023
5
Alexander Nuñez. The best salesman I’ve ever met!! Helpful, transparent and kind. Alexander help us to make a dream come true, gave us the opportunity that no one have had giving us. Thank you Alex, keep working the way you are doing, I can bet you’re the best salesman in that store! Thank you for your sincerity and trust!! God bless you, Toyota AutoNation won big having you there!!
Michelle R
May 19, 2023
5
Gracias a Carla Díaz por su atención, fue excelente.. si buscan comprar un auto no duden en preguntar por ella.
Loreana Barcia
May 19, 2023
5
Thanks Carla, great service
Leonardo Yanes Puigbó
May 19, 2023
5
Got my first car here many years ago when I first started driving! Just got my second here! This place is always my first recommendation when anyone asks for car shopping options!
Khadijah Delbrune
May 19, 2023
5
Amazing service and very professional
Juliette Fresneda
May 19, 2023
5
очень хорошее обслуживание, Карла Диас была очень профессиональной и полезной. Определенно я вернусь благодаря ее уровню обслуживания.
Juan Plenzik
May 19, 2023
5
Sin duda he recibido el mejor trato de todos a la hora de comprar mi vehículo y por eso quiero recomendar a Alex Nunez, hace muy bien su trabajo y es un gran profesional.
Gabriela Nuñez
May 19, 2023
5
Muy agradecida con Toyota mall of Georgia, un lugar donde lo ayudan a uno y en especial Perla !!! Una excel te vendedora muy ágil en su trabajo y nos logro conseguir nuestro carro !!! Muchas gracias Perla
Emanuel Lima
May 19, 2023
5
Gracias a Carla Basciani por la gestión y asesoría al momento de la compra, excelente servicio, la recomiendo al 100 %. Saludos a todo el equipo de AutoNation Toyota Mall of Geogia
Edwing Zerpa
May 19, 2023
5
Muy bien Este lugar
Alejandro Hernandez
May 19, 2023
5
Chris was a great service person to deal with - he fixed my hands free - after 4 years of no one being able to understand what was wrong - its such a relief not to have to worry about holding the phone and looking for police Oil Change went great -
Lynda Cryder
May 19, 2023
5
Excelente Lugar para Buscar tu Vehículo La vendedora Gabriela Quero me brindó un Excelente servicio, respondió todas mis preguntas y me hizo sentir en confianza... Definitivamente la Recomiendo cuando decidan comprar su vehículo Nuevo
Felimar Perez
May 18, 2023
5
Though they weren't able to resolve my issue. Their attempt was beyond measure, thank you. I big shot out to Paul in service. He is a great asset to your organization. If I am in the market again I'll cone here first because of him.
okek2023
May 18, 2023
5
I recently took my 2105 Tacoma into to AutoNation Toyota at Mall of Georgia for maintenance. The service staff spoke as I entered the facility and directed me to the service representative that was managing my appointment. I was kept update as to the status of the work and recommendations were made for my truck. Could not be happier with the service.
Double A
May 18, 2023
5
Service, clientele and facilities are the best! ..........................
Neil Oboyle
May 18, 2023
5
Always top notch. I purchased my vehicle here and have had all services done here. The team members are all consumate professionals who ensure all your auto needs are met. Paul was my advisor this time and ensured I understood all that was needed for the service as well as the associated costs.
Mperry9124
May 17, 2023
5
Totalmente satisfecha con la atenci�n fue maravilloso la ayuda de informaci�n para escoger mi veh�culo. Gracias muy complacida .
Rosa Belgiovane Ulloa
May 17, 2023
5
Very satisfied. Great customer service. Repair was done quickly.
Karen Greeson
May 17, 2023
5
The services and cooperation given by Service Manager and the whole team of service department was really appreciable and commendable. Thanks.
BINNY MOHANAN
May 17, 2023
5
Alen was a great customer service rep. Very clean facility.
Sandra Carter
May 16, 2023
5
This was best car buying experience I have ever had. TJ was amazing
Brittany Walley
May 16, 2023
5
She was super sweet and very informative
Paige I
May 15, 2023
5
It was quick and I didn't have to wait long and everyone was friendly.
Maritza Alvarez
May 15, 2023
5
Customer service, as usual, is excellent! Christopher was my technician; friendly, courteous and prompt service. Had my car back in just under an hour.
Kathleen McKenna
May 15, 2023
5
Very nice people end excellent customer service make feel like family!!!!!
Maria I Bonilla
May 14, 2023
5
Andres was awesome! He was very knowledgeable and professional...all the while being kind and compassionate! He explained everything very well, and knew how to make you feel special!
Diane
May 14, 2023
5
this was the best car buying experience i have ever had. TJ was so helpful and knowledgeable. I am telling everyone I know looking for a car to go see TJ at AutoNation Toyota Mall of Georgia!
Brittany Thrasher Walley
May 13, 2023
5
AutoNation is a car dealer with a lot of professionalism. I was attended by Raul who was very attentive, professional and helpful. They speak English and Spanish, which is very good for all types of audiences. Cheer up and go for that car you want so much. Ask for Raul, I recommend it 100%
Madelaine
May 13, 2023
5
Comfortable dealing with Christopher.he showed me the Three options I had for the 30,000 miles service and I chose what I wanted
Patrick St. John
May 13, 2023
5
I am pleased with service and price
Samsameie
May 11, 2023
5
Excellent and fast service. Additionally, the customer service was extraordinary!
Love Toyota
May 11, 2023
5
Very Professional and helpful
Don'thaveone
May 11, 2023
5
Me encanto la amabilidad , el respeto, la buena comunicaci�n, excelente, en lo personal estoy encantada y lo recomiendo a todos mis amistades
Magdalena Sauco
May 11, 2023
5
I’ve been bringing my rav4 and 4runner here for 99% of my maintenance needs for 2.5 years. Between Allen Kadiric and Paul Kim I’ve never felt so taken care of at a dealership. They always greet me with a friendly face and remember me. Both rockstars in my book. Got my Toyota Rav4 from here in 2020 with the help of Kevin Kim. He took extremely great care of us during the whole process with me moving from LA to Atlanta.
Justin Demetrician
May 10, 2023
5
Excellent Place to Find Your Vehicle The salesperson Gabriela Quero gave me excellent service, answered all my questions and made me feel confident... I definitely recommend her
Felimar Perez
May 10, 2023
5
I worked with Drew and he made the experience fast and easy. The showroom/facility was also top notch! Great Job AutoNation!!
Mark LO
May 9, 2023
5
Always a pleasant experience when I come here. My service agent Danielis Lindar is always helpful.
Anthony Brown
May 9, 2023
5
La atencion es excelente Me siento trankila de saber que le hacen una revision completa a mi carro y que son muy professionals. Gracias 👍
Orelis Boscan
May 8, 2023
5
Excelente servicio hasta cuenta con traslado al mall para hacer mis deligencias mientras hacen las reparaciones a mi veh�culo
Jose Rangel
May 8, 2023
5
Service advisor Al Dialo provided excellent service.
Ghulam Naseer
May 8, 2023
5
I had a flat tire. I had no appointment. My service advisor Mark, was able to get me a new tire very quickly. Impeccable service.
Bramlett Oak
May 6, 2023
4
I made a negative review titled as Car scratches. unfortunately I cant update my old review. so here updated review. Mr. Michael Lee service manager has contacted me, helped made appointment and showed much support and got issue resolved. Id recommend using their service
Mohamed Moussa
May 5, 2023
5
This was the best buying experience I?ve ever had!
Leslie Hess
May 5, 2023
5
Always A good visit !!! Christopher is always a big help
Jenifer Avila Rodriguez
May 5, 2023
5
I had an overall great experience, was offered Toyota's shuttle service while maintenance on my car was being done. Staff was friendly and efficient.
Gretchen Balladares
May 5, 2023
5
I just walked in for routine check up with my granddaughter who just woke up.first the man tole me it would take 2-3 hours. Then seeing me struggling with my granddaughter, he quickly informed me that he could have tech to check my car within maybe 30 minutes since I am just rotating tires. Soon later on I was called that My car is ready for me. Very considerate of others and felt very relieved. A new kind of experience at dealer service.. quicker service than a privately own repair company.
Amy Han
May 5, 2023
5
My advisor Paul Kim really took good care of me and I really really appreciate it.
Alfred Blay
May 5, 2023
5
Wowwww muy agradecida con el servicio, muy atentos y amables, estoy encantada con las atenciones que recibí por parte de Gabriela, Estefanía y Gabriel ♥️♥️♥️♥️ muchas gracias por ayudarme y ahora feliz con mi carro nuevo, super recomendados.
Isa Benavides
May 4, 2023
5
Had a good experience working with this dealership. No hassle and they very helpful throughout the process.
ExgleGaming
May 4, 2023
5
Wowwww muy agradecida con el servicio, muy atentos y amables, estoy encantada con las atenciones que recibí por parte de Gabriela, Estefanía y Gabriel ♥️♥️♥️♥️ muchas gracias por ayudarme y ahora feliz con mi carro nuevo, super recomendados.
Ana Benavides
May 4, 2023
1
I bought a new 2023 Toyota Camry hybrid in Oct 2023 - and paid a premium to get it. As we were taking delivery, the sales person brought us the key and informed us that, due to chip shortages, I would only be gettin a single key that day but that they would contact us soon when they got more keys in. Well, after over 6 months and multiple inquiries on my behalf, I still only have one key and they have no timeline to get me one. I took the car in for servicing last week (which was fine) and when I inquired again the best they could do was to suggest that I go buy a $30 apple air tag. While that might help if I misplace my only key (maybe), what happens if it breaks? Guessing they would tell me I could call Uber. Next time I will choose a different dealer.
OneKey-1
May 3, 2023
2
Got oil and filter changed appointment at 9:45am show up at 9:30am had to sit there and WAIT for almost 3 HOURS to get my oil and filter changed never never again not sure why it taking so long and no communication if it gonna take that long to get done.
Djvane03
May 2, 2023
4
It was pleasant our only problem was they advised Experian had Derek down for 0 credit score. Upon checking with Experian the following day they advised they had reported to BOAmerica and Capitol One had inquired and 620 CR was given for Derek. We need to insure the correct procedures were used. I am sure 0 vs. 620 would have helped bi co signed as I had much better credit 780. Can you explain or schedule a visit to discuss?
Dean & Derek
May 2, 2023
2
Got oil and filter changed appointment at 9:45am show up at 9:30am had to sit there and WAIT for almost 3 HOURS to get my oil and filter changed never never again not sure why it taking so long and no communication if it gonna take that long to get done.
Dj Phommarath
May 2, 2023
5
Mall of Ga Toyota has been easy to work with and have been efficient in all my needs. Maxwell and Tyrell are the best! I have recommended this dealership to friends.
Denise Oneal
May 1, 2023
5
Service writer Alen most courteous and helpful, explaining my current needed service and reviewing upcoming ones with me.
Michael Briggs
May 1, 2023
5
My Service Advisor, Map Mouth, is the BEST! He actually talks WITH me, answers my questions & explains...we made it through the pandemic & mileage hit 260,000 last month. Customer Service is amazing & love the Shuttle that really helps on those times it's needed. Toyota Mall of GA was very good before the renovations, now it's even better & safer for all of us! Thank you, Map.
Mary Anne B.
May 1, 2023
5
My service was outstanding and it only took one hour to complete the service the fast in my over 20 years of own a Toyota
williet
Apr 28, 2023
5
I always feel secure with my service advisors recommendations and communication. I have been bringing my car here for over a year and will never take it anywhere else.
Awall4988
Apr 28, 2023
4
Buying a set of tires was a breeze. Service associate pointed out a different manufacturer?s tires that had a longer mileage warranty and less expensive. I went with his suggestion.
Frederic Foushee
Apr 28, 2023
5
Go see Luis. He remembered exactly what I was looking for. He texted me updates and pictures with new cars throughout the week. On the day I was ready he had the perfect car for me. Very satisfied.
Amber White
Apr 28, 2023
5
Linda was such a pleasure to work with! We would come back to this dealership in the future.
Morgan Graham
Apr 27, 2023
5
My service tech Shannon Wread is always friendly and explains my problems and solutions very well.
Grsrima
Apr 26, 2023
5
Linda Bernal was very helpful and knowledgeable when it came to buying my first car. She made the process seamless and I would definitely recommend her for your car shopping at the Toyota near Mall of GA
Perla Garcia
Apr 26, 2023
5
La recomiendo 100%, te escucha, te ayuda , se preocupa por tu necesidad actual, brinda confianza y trata de acomodarte en tu mejor opción. Muy profesional. Por eso recomiendo a todos que compren con Angelica Bonilla .
Nay lopez
Apr 25, 2023
5
They did an excellent job, good price and fast.
Luiz Silva
Apr 25, 2023
5
No hubiera podido comprar mi carro sin la espectacular ayuda de la mejor vendedora , Angelica Bonilla.
Nayleth Lopez
Apr 25, 2023
5
I can't think of a dealer other than Toyota Mall of Georgia to service my Highlander. Extraordinary attention, magnificent customer service and beautiful facilities!
Henry Hurtado
Apr 24, 2023
1
I was told to bring my Rav4 in for an engine coolant replacement valve at 8:30 am. .My husband drove 1 hour to Buford. Got there and was told they needed to order the part. It was not in stock. He drove 2 hours both ways there and back. I am a manager and this is bad business. Still upset.
Denise Hart
Apr 24, 2023
5
Great experience! As always, i was greeted by a CSR that was helpful and answered all my questions. My car was serviced in a timely manner.
CorinaD
Apr 24, 2023
5
Basic oil and filter change. Took a while but the expectation was informed at initial checkin. This location has always been great to work with, hence my return.
Wendell Levister
Apr 24, 2023
5
My rep- David- provided me with the best service I have ever gotten from Toyota !! He advises me of future services that my vehicle will need but does not make me feel obligated to do the services. Most people come in for a specific service and does want to be coerced in to doing something they don?t want.
Ty Kit
Apr 24, 2023
5
For the last 18 years, this is the only place I have taken my Toyotas for service, tires, and batteries. The techs are the best and the Service Team is always spot on.
Rudy T.
Apr 23, 2023
5
Service dept is top notch! Alen took excellent care of me and kept me up to date every step of the way. Thank you for everything!
John S
Apr 22, 2023
5
Mi experiencia el día de hoy realizando el mantenimiento a mi vehículo fue Excelente de la ayuda de dianelis totalmente atenta responsable amigable me ayudó bastante muy rápida la recomiendo totalmente habla español e inglés
Jorge Valencia
Apr 21, 2023
5
Easy check-in process. Comfortable waiting area. Service technician seems to have done a good job.
AvalonOwner
Apr 21, 2023
5
I would like to thank Anderson Stefania and Gabriela for such professional and awesome experience thank you Auto Nation family
AutoNation
Apr 21, 2023
5
Excellent service 20 ⭐️ stars
Ernesto Vargas
Apr 20, 2023
5
The service guy told us everything we need for our car.
Tania Hyers
Apr 20, 2023
5
Great experience with Map! Work was done well and on time!
MarkKna
Apr 20, 2023
5
Thanks to Anderson Gabriela Stefania at AutoNation for such professional and amazing experience.
Jordany
Apr 20, 2023
5
Hello AutoNation family, thank you for your overall out standing customer service, words can’t describe how happy / thankful to come across such professional staff .
Jordany
Apr 20, 2023
5
Perfect good and quick.
Felix A
Apr 20, 2023
5
Take both our vehicles there for service. Always a pleasant experience. Everyone in the service department is very friendly and accommodating. The dealership itself is beautiful. Plenty of room for customers to wait on their vehicles. There are TV's, vending machines, a coffee/tea station, and they even have a cafe with food for purchase. Highly recommend.
Kerry Welsch Stephenson
Apr 19, 2023
5
Wait time was a little long but service was great. Alan Kidiric was especially helpful and kind.
John Scarborough
Apr 19, 2023
5
The salesman Frank was excellent. He listened to what I wanted in a car and showed me options that matched up exactly. He never tried to talk me into anything or push me to buy something more expensive. Highly recommend this dealership and ask for Frank!
Lisa Bee
Apr 18, 2023
5
David & Paul Kim in service were extremely helpful, kind, knowledgeable, polite, and professional in helping me with my vehicle issues that were minor, but very important to me. Thank you guys. You do great work.
Jeanette Adeshote
Apr 18, 2023
3
Came in to purchase a pre owned vehicle. The process was not very enjoyable as I hoped to be. I understand the car market has its fluctuations and shortages. As a consumer, there were many areas that need improvement. I came in with pre qualified financing through my bank and trying to get that rate was a process and not simplified and was told it was not possible. After several back and forth conversations it was honored. There were also several ?protection? packages added that are not really needed which is part of their ?business model? that were attempted to be required for purchase. At the time of signing documents, I was told my car would be ready next day as it was late in the evening. When going to the dealership in attempts to take delivery next day, my vehicle was not emission ready and had to wait another day to receive my vehicle. Although the manager stepped in to make things right and delivered the vehicle at home, it was not expected as this should have been done prior to signing off on the car.
Ali H
Apr 18, 2023
5
Brought my Tacoma in for a service recall and was greeted with professionalism and courtesy. Waited on location while work was performed on my vehicle and made use of their very accommodating, clean and welcoming facilities. Highly recommend this dealership as they truly go above and beyond in an effort to maintain customer loyalty.
Carlos R Phelan
Apr 17, 2023
4
The only reason this didn?t get for ve stars is because I feel like they try to up sell me every time I go in for service. Otherwise the facility, customer account manager and the repairs are all top notch. In my case I was in for a brake job on a fairly new truck that had never had the rotators turned. However, I was told I had to replace both rotors. I believe this was an upscale since they had enticed me in with a $100 coupon.
Jeffery Clements
Apr 17, 2023
5
I recommend AutoNation because they do excellent work and the staff are very customer service oriented and friendly… Never disappointed!! Very clean environment and they also have a food area!!
Marly Bates
Apr 15, 2023
5
I recently had my car serviced at this location. Every experience with this team has been wonderful. Pleasant, professional and most importantly timely updates on my vehicle.
MLM1981
Apr 15, 2023
1
Do not trust this company. Avoid at all costs. I was cheated out of $2,000. Check all pages carefully before signing. Manager Frantz added over $2,000 in "protection" that I never asked for and which is of no use. Unfortunately, my wife signed without paying attention and they cheated us. They may even pretend to negotiate, but in reality, they are taking your money, as they did in my case. It's important to be careful with your business dealings and make sure you read and fully understand the contract before signing. Remember that you have consumer rights, and if you feel you have been a victim of fraud, you should report the situation to the appropriate authorities.
Abimael Cardoso
Apr 14, 2023
5
Quick gone in an hour.
Diva Lexus
Apr 14, 2023
1
Do not trust this company. Avoid at all costs. I was cheated out of $2,000. Check all pages carefully before signing. Manager Frantz added over $2,000 in "protection" that I never asked for and which is of no use. Unfortunately, my wife signed without paying attention and they cheated us. They may even pretend to negotiate, but in reality, they are taking your money, as they did in my case. It's important to be careful with your business dealings and make sure you read and fully understand the contract before signing. Remember that you have consumer rights, and if you feel you have been a victim of fraud, you should report the situation to the appropriate authorities.
Abimael C
Apr 14, 2023
4
It?s a long wait for a shuttle ride home when they are very busy even at 7:30 am
Linda Rudd
Apr 14, 2023
1
Do not trust this company. Avoid at all costs. I was cheated out of $2,000. Check all pages carefully before signing. Manager Frantz added over $2,000 in "protection" that I never asked for and which is of no use. Unfortunately, my wife signed without paying attention. They may even pretend to negotiate, but in reality, they are taking your money, as they did in my case. It's important to be careful with your business dealings and make sure you read and fully understand the contract before signing. Remember that you have consumer rights, and if you feel you have been a victim of fraud, you should report the situation to the appropriate authorities.
Abimael
Apr 14, 2023
5
Diego Balcazar Is our sales person, answered every question showed us as many options we asked for. Very patient, kept smiling!! Awesome person to work with.
A. Srivastava
Apr 14, 2023
5
Just went in for a routine tire rotation. At which time they found a mail in one of the tires and replaced it at no charge to me as well as giving me a second to balance it out at no additional charge. Never had a dealership just offer to do that for free before. I thought it was pretty awesome.
Strick65
Apr 13, 2023
4
2 hr wait on brake flush, tire rotation, oil change, and ? Expected a $120 for filter and oil. Total bill $650. Needed work but not sure why it was so high. I okayed the work and was told $200 ish for brakes. Service high quality. Great service. I would like more transparency in the billing ahead of repairs.
ENCDL794
Apr 13, 2023
5
I went for 15K milage standard maintenance and checkup on a working day without appointment, not usually a good idea. But, Alan at the reception went extra miles to accommodate me and complete everything sharp within 90 minutes while waited in a comfortable guest areas with food counter. Alen surely deserve a clap for exceptional customer service.
Delwar Azad
Apr 13, 2023
5
MR Christopher Richter was very polite and very helpful
Virgine
Apr 12, 2023
5
Al was very nice. I came in 30 minutes late and they let me in and still took care of me. He promised my service would be done in under an hour and it was done in 40 minutes.
Michael Le
Apr 12, 2023
5
I am very impressed with our visit @ AutoNation especially w/our Service Rep Al Diallo. What a gentleman he is !! He definitely represents the company well. He is articulate, very attentive, knowledgeable, great demeanor, accommodating, respectful etc etc. A mature young man way beyond his yrs My wife & I were very pleased w/the overall experience !! I would recommend this dealership
Willaim Biempica
Apr 12, 2023
2
Too much vehicle protection plans, they forced me to add theses protection plan to my car financial, was more than 4,000 dollars.
Luis Duran Ortiz
Apr 12, 2023
5
One of the best buying car experiences I?ve had I would definitely go there again
Linda Vickery
Apr 11, 2023
5
The customer service team is excellent. Don?t appreciate doing a survey every time I visit.
James Davenport
Apr 10, 2023
5
Excellent service, details attention and fast service
EUGENIA D CARBAJO
Apr 10, 2023
5
Had a great service visit as always Shannon Wread is the best she always makes the experience great
Steve Crane
Apr 9, 2023
5
Karol and team do an amazing job! I bring all my vehicles here for service. Top notch customer service, thank you for an exceptional experience everytime!
s2kmikey
Apr 8, 2023
5
Always service theRAV 4 with Map Mouth. Came in on tire special. It took longer than I expected for 4 tires / 4 wh. Alignment. As service was very busy. Also very pleased with the current market value of RAV 4.
Rick Utterback
Apr 8, 2023
5
David Sutherland was awesome! Very helpful! Very knowledgeable! Great Service!
The Halls
Apr 7, 2023
5
Highly recommend this place. Feels like you’re in your own home. Very friendly staff.
Cindy Cain Perez
Apr 6, 2023
5
Excellent! Simply the best! This dealership is on point! Customer service is impeccable..
Stephanie Pasley-Owens
Apr 6, 2023
5
My service Tech Paul was great. He got me in snd out in less than 45 minutes!
Brian444
Apr 5, 2023
5
80k service and rear brakes. Great service. Alen Kadiric has been my service agent for years. He has been helpful, knowledgeable and up front regarding all issues. No surprises!
Stuart Heller
Apr 5, 2023
5
My service rep was fantastic. Went the extra mile to get my service done right and best for me.
Howard Moody
Apr 5, 2023
5
Ethan was AWESOME to work with throughout the entire process. Very professional and helped me get my dream car. Highly recommend!
Casey Jones Elliott
Apr 4, 2023
5
I brought my Enterprise fleet vehicle in for the 50,000 mile service. Most dealers don’t work with Enterprise, but Auto Nation does very well. They are now my dealer of choice for service. Chris my service advisor did a great job.
cappie98
Apr 3, 2023
5
My experience for my service was fantastic.. my service advisor exceeded my expectations and I appreciate David’s level of professionalism and the ice cream that was offered. I would surely recommend Autonation .
Kenya Deleon
Apr 3, 2023
5
Excellent service, very nice attention, fast, harmonious place, clean, I loved it
Belkis23
Apr 3, 2023
5
Made an appointment for an oil change which I found out that I didn't need but I did need new tires. My Service Rep was great as always. Very helpful, polite & all was done in a timely matter. The facility is spotless & everyone of the employees no matter which division is always respectful & helpful. I would definitely purchase another vehicle from them if & when needed.
Susan Boyer
Apr 3, 2023
5
As always excellent service from check-in to check-out. Map Mouth my service advisor as always the best at what he does.
Steven Batson
Apr 3, 2023
5
I dropped off my car for several different kind of services but it was done in a day. While they fix my car Samantha(dealership sales) and I TXT each other about additional service which is easy to communicate each other. And of course dealership has pick up & Ride service for customers who live in 10miles so that is one more great service for me too.
Sean Whang
Apr 3, 2023
5
Good customer service and nice workers Friendly dealers I like to be with them and buy and treat my cars
Leena Neyaz
Apr 3, 2023
5
Repairs done to my satisfaction, communication was superb
Ian Armstrong
Apr 2, 2023
5
Maxwell Bell was fantastic. He listened to us, gave us a nice test drive, got us the final price we wanted and convinced the finance people to accept a personal check for the full amount due to us being repeat customers.
SML1693
Apr 1, 2023
5
Excelente atenci�n y ayuda de parte de los trabajadores especialmente de Alexander Nu�ez un vendedor muy inteligente y amable
Jorge Valencia Melendez
Apr 1, 2023
5
muy buen dealer lo recomiendo ai te ayudan mucho en especial a VICTOR FERNÁNDEZ que me ayudo mucho y YOUNES BOUGRINE muchas gracias
Víctor Blanca Ascencio Cerna
Mar 31, 2023
5
Shannon is the best!! I trust her and team to do the best for me and my vehicle. I?ve always been and always will be a Shannon customer! Thank you a million
Susan Davis
Mar 31, 2023
5
My service advisor has taken great care of my Tundra truck and kept if running like a champ. Thanks Chris and Toyota.
Roy Silvers
Mar 30, 2023
5
My appointment time was excellent for a Saturday.
SheliaF
Mar 29, 2023
5
I dropped off my car for several different kind of services but it was done in a day. While they fix my car Samantha(dealership sales) and I TXT each other about additional service which is easy to communicate each other. And of course dealership has pick up & Ride service for customers who live in 10miles so that is one more great service for me too.
SeanWhang
Mar 27, 2023
5
The experience overall was great. Al Diallo was easy to work with. Only negative was the waiting room was extremely noisy. Mid day on a Saturday was a bad time to be there but I took the only appointment I could get. Restrooms were clean and nice.
OFarrell
Mar 27, 2023
5
Thank you Joshua for all your help and patience. You made the process of our purchase so much easier!
Isis Rodriguez
Mar 26, 2023
5
The staff kindly guided us and explained in detail the maintenance to be carried out next.
윤익상
Mar 25, 2023
5
From the minute I walked into the service area, I was greeted in a friendly manner and made to feel like I was a priority. The process went very smooth and Al was so genuine and accommodating!
KStout1
Mar 24, 2023
5
Pleasant personality and went above and beyond to assist me.
Customer
Mar 24, 2023
5
Chris was very helpful and friendly during the whole process.
Erika Willis
Mar 24, 2023
5
It was wonderful - the work was done in a timely manner. My service advisor was Awesome.
PM@196w
Mar 23, 2023
3
Rep tried to lie about promotion. Requested car wash but in the end car was not washed. Back trunk was not opened after oils change and multi inspection.
Vinh Nguyen
Mar 22, 2023
5
Exelent service every moment when i go to the de alerta in every servicio
Maylim Ramos
Mar 22, 2023
5
Could not be more pleased with the overall service and attention this store provided. Sales, service and finance were all professional even aftet we forgot to unlock our credit for the day. Quickly got back on track; sales took time to show basics of vehicle and both service director and general manager introduced themselves. Genuine people here.
Gumshoe
Mar 21, 2023
4
Bought new tires and had an oil change. All was good except I asked them to save the 2 tires with less wear and to put them in my car. When I went to leave I noticed they weren't in there. I had to wait while they tracked down the tires.
Karen Karl
Mar 21, 2023
5
This place is top notch! Everyone including the sales, finanace and service reps were professional, courteous and fast! The GM even introduced himself and thanked us for buying at his location- cant beat this store for an all around great experience!
Gumshoe
Mar 21, 2023
5
When Making an Appointment,Each time for my Vehicle,I Need service, I would Call service man (Rep) Chris Richter, at AutoNation, mall of Georgia,Mr Richter, check My Vehicle in , service work .let?s me know how long it would take,? he takes time and explain, what it needs or What it May cost for , each services he makes sure I keep my Vehicle in good running Condition. Thanks AutoNation for A Caring Staff
Arlean West
Mar 20, 2023
5
Son muy amables y te ayudan a que te lleves tu carro nuevo yo lo recomiendo 100% por ciento
Agueda Escobar
Mar 18, 2023
2
This is the second vehicle I've bought from AutoNation. The first one time was a better experience. The second one was not as good. I felt slighted. The dealer sticker said that they added running boards along with many other items. After we got home we realized that the vehicle didn't have the running boards installed. When we asked about it the dealer said that we weren't charged for them. They also said that they weren't in stock. That's false advertising in my eye. They also didn't charge us for a lot of other things but they were on the sticker.
Robert S
Mar 18, 2023
5
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Jay Harry
Mar 17, 2023
4
It was a good experience. The thing I would change is the options package should be able to be built the way the buyer wants not the way the owner wants. The buyer should be the one making the best decision for themselves.
Rd Redding
Mar 17, 2023
5
I switched from a 2021 BMW 3-series to my current 2022 Camry SE and I actually am so happy that I made the switch. Kind people. A car that will treat me well far down the road. I don?t regret switching at all. Customer service is friendly as well.
Kevin Martin
Mar 16, 2023
5
Alen Kadiric is the best service guy. I trust his guidance, he is honest and transparent, and I know my car is in good hands with him and his team. Quality work and quality services.
Carol Le
Mar 16, 2023
5
It was a pleasure dealing with Auto Nation. I had contacted dealers closer to my home but when I wanted to go in for a test drive they informed that they would not have a Tundra on the lot for two weeks and did not even have a used Tundra to test drive. I contacted Auto Nation and bought the Tundra that I wanted the same day. I was impressed by all the people at the dealership helping me to get what I wanted. When it comes time to purchase another vehicle, they will be my first choice.
Plant man
Mar 15, 2023
5
Raul Mercado walked us through some car deals and was respectful when it came to our budget and our wishes. He is knowledgeable and easy to talk to. We?re able to test drive and didn?t feel rushed.
Kristi Salus
Mar 15, 2023
5
I purchased my 2021 Highlander from this dealer in 2021. I didn?t purchase a vehicle now.
Julie Blair
Mar 15, 2023
5
Christopher in the service department went over and beyond to make sure that I was happy. I will absolutely be back.
James Manis
Mar 15, 2023
5
Ethan was awesome, I completed my process in approximately one hour. Never had a better experience, even better than the BMW dealership.
Anita Alexander
Mar 14, 2023
5
I definitely recommend Toyota Mall of Ga! They have great service, immediate attention as u drive up. My Service person is Map the BEST! Exceptional all the way!
Amy Lee Williams
Mar 13, 2023
3
My recent experience with oil change was the worst since I have been with Toyota mall of Georgia. I bought my Camry from them. My recent oil change that caused me $429 was too much. I think I deserve a refund.
Kpanlay
Mar 13, 2023
5
The Waiting area was equipped with Internet and Coffee. Service was done within an hour.
BJ Park
Mar 13, 2023
5
Christopher Ritchte, in the service dept greeting me with a warm smile as I came in to have my Toyota alignment taken care of. He then directed me to the lounge area and said he would give me a text when my car was ready. He was very polite to me, as a 75 yr old senior citizen. He was very courteous and respectful.
Nancy Howe
Mar 11, 2023
5
In and out in a timely manner. Profession and pleasant employees who would go out of their way for your service. Clean facility.
Lin
Mar 10, 2023
5
Maxwell was the best and had a great attitude throughout the entire process!
Gala Martin Hughes
Mar 9, 2023
5
I have the best service advisor name AL Diallo. They Get The Job Done & Address All Of Your Concerns
SoSoFire
Mar 8, 2023
5
I have been coming here for my car services for years and never had been disappointed. Excellent professional and customer friendly service. I definitely recommend them.
OEStalas
Mar 8, 2023
5
Routine maintenance can sometimes be anything but routine. Paul and AutoNation Toyota made my visit pleasant, friendly, comfortable and as expected routine.
I'll be back
Mar 8, 2023
5
Shannon is an awesome representative for your dealership. She is very curtious and sweet!
Ada Vargas
Mar 8, 2023
5
Drove from Tennessee to AutoNation due to the stock levels available. In less than 30 minutes after arrival, Carla had us in a brand new Rav4 that had everything I wanted. One more hour of my hand cramping after signing so many times and quite a few food suggestions later, we drove our new vehicle home. Could not recommend enough.
Carla Collins
Mar 7, 2023
5
I’ve had my vehicle with 275,000+ miles serviced many times as you might expect wotj that many miles. Always treated as if I were a brand new customer every time. The techs, parts staff and service staff all are professional, knowledgeable and just good people. I trust them and when a service or repair is needed, it’s done right the first time.
SchPa00
Mar 7, 2023
4
Service tech were able to identify & rectify the cause of the wheel well problem with my Avalon.
Matchstix
Mar 7, 2023
5
15,000 mile maintenance. Oil change, tire rotation, fluids, inspection. Had to add alignment. I didn't know, but they found a nail in a tire wall. Fortunately I didn't ever have a flat tire. They replaced it for me!
Highlander
Mar 6, 2023
5
Great job service team. My service advisor was very knowledgeable and also very helpful in helping me to get my 2018 tundra repaired.
Robert Jackson Jr
Mar 6, 2023
5
I recently had my 2019 RAV 4 serviced at AutoNation Toyota Mall of Georgia. My service advisor was Shannon Wread. She is super and has been my service advisor on my last 2 service calls. She is great to work with and is always pleasent. The servicing on my car was quick and I was in and out in order an hour. The waiting area is clean and the TVs help make the time go by quickly.
Alfred Herzog
Mar 6, 2023
5
David was very knowledgeable and professional. He kept me informed throughout the process.
Norm7030
Mar 4, 2023
5
I brought my Toyota RAV4 in for its 10,000 mile service. It was checked in quickly. Very quick turnaround. I was in and out in less than an hour.
Normara
Mar 3, 2023
5
I always get my toyota serviced here and I am always amazed by the excellent customer service and how well the mechanics take care of my car.
C. Walls
Mar 3, 2023
5
Top of the line customer service- agents always helpful and courteous in the service department. Best deals and quality assurance is on point. Love the newly renovated facilities as well!
Chaunda Walls
Mar 3, 2023
5
I have always been happy with service from Autonation. This was was lightning fast. Before I could even get my lap top to log into work, they were already done with my service. The service managers were both knowledgeable and helpful. Thanks for remaining my dealership of choice.
Bibi
Mar 3, 2023
5
Wonderful Experience. My salesman Tyrell listened to me and found just the right car for me!
fondonzo
Mar 1, 2023
5
Every time I take my car for service Allen is always very nice to me. If anything is wrong with my car he always advised me about it. He is always smiling.
Sayea George-Wrimene
Mar 1, 2023
5
I bought several new cars at this place because the service is fast and good.
Sandy Tuyethoang Vu
Mar 1, 2023
5
Wonderful experience! My salesman Tyrell listened and found my car for me!
Janie Pettit
Mar 1, 2023
5
It's always nice to be kind, to actively take action when a problem arises, to ensure that the problem is dealt with without any inconvenience, and to deal with it as quickly as possible.
Seon Hwang
Feb 28, 2023
5
All work and service was great. Dianelis was great in explaining everything. Was quick and professional.
Dallas C
Feb 28, 2023
5
Shannon is an awesome service tech. always clean
Purpel Waters
Feb 27, 2023
5
The salesman was very knowledgeable about the car's features but could've been better prepared when it came time to close on the deal. The finance officer was great though. I'm extremely happy with the car, but disappointed that the car came with no floor mats.
Linda Gdovin
Feb 27, 2023
5
Toyota always best Service was super faster than expected Takes only 45 minutes
Yunayuna
Feb 27, 2023
5
I love how fast they get you in and out. There customer service is excellent!
Stephanie Almendarez
Feb 27, 2023
5
Great dealership. Their sales and service people are great to work with.
Vivian McLemore
Feb 26, 2023
5
Went to the dealership that sold me my car after I was involved in an accident with my RAV4. The overall experience was outstanding.
dgbRAV4
Feb 26, 2023
5
Nice people and quick service.
Jeanne Fivaz
Feb 24, 2023
5
My wife and I were treated promptly and with respect by the sales team and finance. Everything went smoothly and we would recommend AutoNation Toyota to everyone.
Geary Jaco
Feb 24, 2023
5
My car was scheduled for an oil change. I was in and out in less than an hour, Al Diallo was the representative that assisted me on my visit, and was very helpful and fast at checking me in.
Dayveliz Peña
Feb 24, 2023
4
It was the quickest service visit in my history. Thank you
Patricia Tillman
Feb 24, 2023
5
Good attention, explaining the service in detail. From the moment you arrive at the dealership, they provide you with quality care, the waiting room is spacious. There are amenities for entertainment, convenience store and coffee to your liking.
Merluis Rojas
Feb 24, 2023
5
Ralph was fantastic this was my first time purchasing a car, made the whole experience worth driving the almost 2 hour drive that I made. Made you feel comfortable and was very informative.
Kayla Dale
Feb 24, 2023
5
Excellent service experience. This dealership has great waiting facilities and also use original Toyota parts. The wait time for a scheduled service was reasonable. It was easy to schedule a service and use the portal to confirm it.
Jacob Jeevanayagam
Feb 24, 2023
5
My car was scheduled for an oil change. I was in and out in less than an hour, Al Diallo was the representative that assisted me on my visit, and was very helpful and fast at checking me in.
Dayveliz Pena Quintero
Feb 24, 2023
5
Service is excellent good people
Policarpio Juarez
Feb 23, 2023
5
Good experience, excellent customer service.
Kevin Cespedes
Feb 23, 2023
5
Buen servicio y amables con los clientes.
Henner Gutierrez
Feb 23, 2023
5
Great customer service. I got there and the representative got my car serviced in a timely manner
Guadalupe Esquit
Feb 23, 2023
5
I love the customer service we received from Shannon! She?s amazing and very professional. The quality of service is incredible.
Beth Freeman
Feb 23, 2023
5
Frantz and Makeha were awesome and made the process very smooth
bwenger
Feb 22, 2023
5
Mr.Alen Kadiric is very professional,knowledgeable Service person, he explained all the details about my service,I gave him 5 star for his professionalism
Mohammad
Feb 22, 2023
5
Dianelis was my service adviser. She carefully explained the list of items covered in the 60,000 mile service procedure as well as additional options to consider. She kept me informed of the progress and answered all questions that I had.
Donald Price
Feb 22, 2023
5
Excellent customer service and communication
Msmarly
Feb 21, 2023
5
I get my service done here often, and I’m always met with great customer service! The employees and service lane manager are all great and of great help whenever I’m there.
Josholar
Feb 21, 2023
5
i came in with tire problems and felt i needed new tires.the wonderful service writer,David Sutherland helped me.he did not try to sell all 4 as i only had a problem with 2.i told him lets just get all 4.i had to stay a little longer than expected so he bought my lunch.that was so nice.he explained everything to me.i would recommend Mall of Georgia Toyota to all my friends and to ask fro David Sutherland.
Bigdrips
Feb 21, 2023
5
Excellent customer service. Estefania Hernandez help us with excellent customer service. She have a great attitude and explain us everything in a way we understood everything related to our car.
Mary Fernandez
Feb 21, 2023
5
Samantha was real nice and helpful. She made sure to keep me updated with the repairs.
Kailon Pinckney
Feb 21, 2023
5
I had an early appointment with Mall of Georgia AutoNation Toyota. Mr. Richard helped me out that morning. He is very fast, efficient, and friendly. Every time I have gone there, I have received 5+ star service
Janine Fraser
Feb 21, 2023
5
I had a great experience. The service was nice and the people was nice.
Franklin Manago
Feb 21, 2023
5
These guys are awesome! I will not be getting my 2023 Camry serviced anywhere else. Oil change, tire rotation, inspections, and fluids checked/filled... It was only 20 minutes from the time I got there till I left!!! So Happy, Map was very professional and friendly.
Viva Gastro
Feb 20, 2023
5
These guys are awesome! I will not be getting my 2023 Camry serviced anywhere else. Oil change, tire rotation, inspections, and fluids checked/filled... It was only 20 minutes from the time I got there till I left!!! So Happy, Map was very professional and friendly.
jydm101
Feb 20, 2023
5
Drew made the experience of buying my first car so easy and enjoyable! He explained everything so well and made sure I knew all my options, would recommend this dealership and their services to anyone!
MaKayla
Feb 20, 2023
5
Service was fast and easy. I was in and out in less than an hour.
Flori Sanchez-Benitez
Feb 20, 2023
5
Great service! I was in and out in no time! The waiting area is comfortable.
Stanmore Hinds
Feb 16, 2023
5
Every time I take my car to auto Nation Alan always take very good care of me. He cares about his customers.
Dwane Brooks
Feb 16, 2023
5
This has become my primary location for service and repairs of my 2017 Camry. I ave worked with Shannon, and Paul a few times. They are both really nice and good at what they do.
DL Coleman
Feb 16, 2023
5
Every visit I've had to AutoNation Mall of Georgia has been quick and hassle free.
Andrew
Feb 16, 2023
5
As to be expected. GREAT SERVICE AS USUAL. All my service visits have been wonderful. Great Group of men and women that work at the Toyota Mall Of Ga Location. No stress in the air on every visit. Just great folks keeping customers happy. Heck,they even have a nice person who comes in on what was one day a week,might even be more now,she does upper body vibrate massages,For Free. (I'll bet. this is a freebie Clark Howard does not know about,lol). They offer plenty of comfortable seating,refreshments,coffee,Heck they even have a cool to order sandwich kitchen. How's that for pampering the hard to satisfy ole grouchy customers, lol. I highly suggest when service needs arise for your auto,Hands down ask for Al. This man is super super awesome and spoils the customer with his professional attitude and always goes beyond my expectations. Just as he did on my lastest visit. Al is a great asset to this company. To management team, do take care of Al as Al for sure takes care of his clients. Thank you Al and Toyota management,keep doing what your doing because every visit I have experienced there is like a well greased machine. Smooth as silk. Have a blessed beuatiful day. 2 thumbs up. 👍👍
Corey English
Feb 14, 2023
1
Absolutely NEVER do business with this dealership they aggressively pursued us to purchase a vehicle from us. The vehicle is in excellent condition. After waiting for an hour they dropped the offer by $4000 based on things that were not valid. They tried to say that I lied to them about the condition of the vehicle on the showroom floor in front of other customers. They misrepresented themselves in every possible way. Typical old school shady car dealer practices. They questioned the validity of an offer we had and said it would be difficult for us to sell the unit at all. Funny within 5 min of leaving their lot CarMax offered us more than the original offer Toyota made us. When I texted the “customer service representative “ and thanked him for doing such a bad job and allowing us to do better elsewhere. This guy then tells me “he would never ALLOW his wife to text something so unprofessional to a personal cell phone. Dude! You conducted our business on that phone therefore no longer personal !! and wait for this he told me CarMax is a “larger outfit” Autonation is literally the largest dealership network in the country. One lie after another after another and attempts to embarrass me and shame because I’m a woman. Absolutely shameful, Wade,is his name. Ladies be aware that the mysogynistic car dealer attitude is alive and well RUN don’t walk away from this place. They straight up advertise they will pay the most DO NOT believe them.
Kelli Williams
Feb 13, 2023
5
Muy buena atenci�n y el servicio siempre procuran en ayudarte
Gladys Viana
Feb 13, 2023
3
I came in to have the Service Department diagnose a troublesome EVAP issue. I already knew what the DTC codes were. Instead of following the Toyota factory service manual diagnostics for troubleshooting the problem, the service tech performed a smoke test and told me that the charcoal canister was bad and needed to be replaced. I explained that the canister had just been replaced less than a month ago with a brand new one from Toyota and that I was certain that was not the issue. Instead of diagnosing it according to the factory service manual, they insisted that they needed to start with that and dismissed my request.
Joaquim Matos
Feb 12, 2023
5
I was checked in immediately and received service very efficiently.
Thopper1992
Feb 10, 2023
4
Relatively pleasant. Very little room for negotiations- paid more than I expected.
Khemraj Persaud
Feb 10, 2023
5
I?ve had great and bad experiences here. You probably shouldn?t have demanded 50 characters. Worked at SEToyota in Commerce. General Manager was having an affair with his secretary. Very embarrassing for the custodial staff.
Jo-Ann House
Feb 10, 2023
5
Karol and team are top notch! Truly exceptional, every time. Thank you!!!
Michael Lee
Feb 8, 2023
5
Buena experiencia, excelente atenci�n al cliente, buen servicio, de parte de Mehdy Salda�a y Gabriel.. DIOS los Bendiga ??
Yadileth Bohorquez Vivas
Feb 7, 2023
5
My experience with AutoNation Toyota was an excellent one. Al Diallo went above and beyond to make me feel right at home. It?s customer service like his that makes people wanna come back every time, all the time. Great job Al. I really appreciate your help. Thank you!
Juan Franco
Feb 7, 2023
1
TERRIBLE COMPANY, WILL NICKEL AND DIME YOU FOR EVERYTHING, GO ELSEWHERE.
Mark Jones
Feb 6, 2023
5
Good services , and customer services is the best in all Toyota
Thuy Nguyen
Feb 6, 2023
5
Honest. Amazing dealership, very kind and grateful with the customer. Always putted at first the customer experience.
Pablo Salas Oliveros
Feb 6, 2023
5
This place is excellent! The staff and upgrades to the facility are very nice and accommodating as well.
John F
Feb 6, 2023
5
Ralph and the dealership did a great job assisting me with my car. He was knowledgeable about the car I was interested in, and was helpful in my purchase!
Allison Bell
Feb 6, 2023
5
Great experience with Alen! Was in and out in less than an hour.
Monica C
Feb 3, 2023
5
Very fast and great service.
Lee Chang
Feb 3, 2023
5
Map mouth has been my advisor every time I?ve gone in and he is always providing phenomenal service!!
Steven Tate
Feb 3, 2023
5
The service department did a very good job os servicing my 2013 Toyota Avalon. They also provided a loaner car for my use.
Robert Swift
Feb 3, 2023
5
I met with Larry and all I can say is thank you for making the process easy. I enjoyed the experience. Everything was smooth. I feel comfortable with the team. They explained everything and were very sweet. 100% recommended.
Linda j
Feb 1, 2023
5
Brought in the car for semi-annual/annua oil change maintenance. The Service Advisor was very happy and promptly process the paper work and took the car for service (I think the service department has personnel shortage). The Service Adviser treated the customers very nice and very professionally. I would give her a 10.
Justo Wong-Liong
Jan 31, 2023
5
My service advisor Alen Kadiric was very helpful during my most recent visit to AutoNation Toyota Mall of Georgia to service my 2013 Toyota Corolla.
Charles Rosales
Jan 31, 2023
5
What a wonderful experience! Pearla was extremely knowledgeable and so very friendly! All of the AutoNation staff was so very helpful. We purchased our third 4Runner and could not be happier. The first one we purchased in 2000 and had it for 20 years. The second was for our daughters first car, and now we have the state of the art version complete with the radar cruise controll. We test drove several other vehicles, none of them compared to the 4runner.
Alpha mom
Jan 31, 2023
5
have purchase several vehicles from this dealership, everytime the staff is friendly and helpful with helping me select the right vehicle, highly recommend
Bill Beckstrand
Jan 30, 2023
5
My service advisor Alen Kadiric was very helpful during my most recent visit to AutoNation Toyota Mall of Georgia to service my 2013 Toyota Corolla.
Charlie
Jan 30, 2023
5
Dianelis, ounce again doing her job with a very high level of professionalism. She is definitely a keeper. Thank you very much for taking care of me with my vehicle needs.
A Zabala
Jan 30, 2023
5
I enjoyed my time at AutoNation Toyota Mall of Georgia. I found that all the staff were very pleasant. My sales person, Curtis, made the process very smooth. If you need a vehicle I highly recommend AutoNation Toyota Mall of Georgia
curtis smith
Jan 30, 2023
5
Awesome place to buy your car!!! Juan Plaza is Highly recommended, nice environment, nice people and excellent customer service from everyone in the building, make my experience very enjoyable
Jose Alvarado
Jan 30, 2023
5
Excelente servicio y asesoría de parte de Juan Manuel! Recomiéndalo, excelente vendedor y sabe bastante de los vehículos que vende y sobre sus servicios y
Daniel
Jan 30, 2023
5
Thank you Raul Mercado for such excellent service.
Ingrid Scott
Jan 29, 2023
5
My family and I were helped by Adriana Suarez. From the beginning she helped us find the perfect car and made the process for purchasing a car super easy. She was amazing and went above and beyond with us. She was very friendly and outgoing and I highly recommend her. She was able to help us fix a minor hiccup that occurred and we had our car fixed in no time. Overall happy to be part of the Toyota family !
Selena Vega
Jan 27, 2023
5
Having my car serviced at Toyota Mall of Georgia is always stress-free! Easy to make an appointment; always right on time, and service time is less than anticipated. They are very efficient and thorough in checking out my car and give you a detailed receipt of everything they've done. Plus, while you are waiting, you can relax on comfortable seating, eat at the breakfast bar, or have a free manicure. Now that's service!
Katie23
Jan 27, 2023
5
Great experience. I thought I had a schedule oil change and didn’t. David was awesome and told me no problem. They also went above and beyond trying to find out why mr tire light was in.
Jewell11
Jan 27, 2023
4
Buen servicio y a tiempo, personal que habla ingl�s y espa�ol
Piedad Moreno
Jan 26, 2023
5
Car didn't need service yet so I was scheduled for a later date
Giuliano Guevara
Jan 26, 2023
5
As I was driving off I thought to myself I have not had one bad experience at this dealership and that?s why I keep going back. Everyone is so kind and so helpful! I could go to a closer Toyota dealer to have my car serviced but auto nation mall of Georgia hands down has won my business!
Brooke Switzer
Jan 25, 2023
5
Shannon is very knowledgeable and super charming. I didn't have an appointment but he made sure I got in and out in a very reasonable timing. If you have any questions or concern, he is the to go to guy. I recommend going to Shannon every time !!! :)
Tammy T
Jan 24, 2023
5
Quick and excellent service everything on point
Eric224
Jan 24, 2023
5
I was attended by Mrs. Genesis in a very kind manner, I received the information I needed at all, my time of waiting was fast, all the place was quite clean and organized. Not complaints of any kind.
ANDRESAGUIAR
Jan 24, 2023
5
Chris did a good job with my service and getting a quote for running boards.
Susan Hollis
Jan 24, 2023
5
Perfect service and on time with no appointments did everything that I requested
Matei Gruian
Jan 24, 2023
5
Very quick and efficient. Did not have an appointment for an oil change and got out in less than an hour!
Martha Huertas
Jan 24, 2023
5
Me sent� como en casa cuando llegue al dealer de Toyota mall of Georgia
Luz Iparraguirre Saldivar
Jan 24, 2023
5
Best service around! Best service advisor too. Alen K always advises me properly, listens, and helps me make the decisions. I won?t go anywhere else!
Daniel Cook
Jan 24, 2023
5
Service has always been good. They never push for extra work. Service Advisors are good and let you know exactly what they are doing.
Parthurp
Jan 20, 2023
5
He went over everything needed on the car next time
Kenyeakey
Jan 20, 2023
3
No estoy muy satisfecho con mi Toyota Camry por que el mismo día que lo compre lo manejé en el freeway 400 empezó a temblar mucho lo lleve a que lo arregle y específicamente si lo arreglaron le tuvieron que cambiar 2 llantas problema
David8mate8
Jan 20, 2023
5
I love this place, they truly cares about what I need and I had all the information required to make right decision. Makehi Osten (dealer sales person) was so kind and had all information to make rhe right decision in purchasing my new car. I highly recommend this dealership to other people.
Mi Kim
Jan 20, 2023
5
Very easy and fast from arrival. I left my car and immediately they attended me. I went to the counter with the customer service lady and her attention was respectful and courteous. Likewise for the exit. The waiting area is very nice!
Merluis Rojas
Jan 20, 2023
5
The experience was amazing ! Perla, was the associate that helped me. She was extremely sweet, personable and answered every question I had asked. She made the process of buying a new car a lot easier! I would definitely recommend going to see her !!
Esmirna Salcido
Jan 20, 2023
5
Best Toyota dealership around! Always a pleasure service experience!
Brian Oneal
Jan 20, 2023
5
Great service again, everyone is courteous and respectful.
.H.R.K.
Jan 19, 2023
5
Estuve hablando con la vendedora Gabriela me estuvo asesorando para la próxima compra de mi vehículo Actualmente posee un Toyota Corola y hecho mis servicios preventivos con los chicos de mantenimiento Me parece un excelente lugar con muy buenos precios excelentes vehículos un lugar limpio de gente honesta recomendando 100% a Gabriela
Manuel Alejandro Quero
Jan 18, 2023
5
Este lugar es realmente completo… cuenta con espacios amplios y cómodos para estar, un inventario variado de vehículos y un personal muy ameno y servicial… es un lugar donde puedes ir todas las veces y sentirte bien… y cuentan con spa de uñas y masajes gratis! Increíble!👏👏👏👏
Gabriela Quero
Jan 18, 2023
5
It's never easy to get car maintenance done but these guys made it so. David Sutherland was attentive, professional and polite! He was eager to help me when I returned for another issue and got others to take a look at my car right away. Paul Kim was extremely pleasant and professional helping me get my rental and when I returned the rental he accompanied me to the car to make sure it sounded good and I was satisfied.
Miller
Jan 17, 2023
5
The staff was friendly and they kept me up to date on everything. I did not have to wait long even though it was very busy.
Jayce
Jan 17, 2023
5
Went in for routine maintenance. Map made the process easy. He let me know what was needed. Great communication.
Kathryn Phebus
Jan 16, 2023
5
Easy. Dropped off car. Received a call 1 1/2 hours later stating my car was ready for pickup.
Colleen
Jan 16, 2023
5
We purchased a new Toyota 4 Runner from Mall of GA Toyota and it was a smooth and easy transaction. Our sales person William (Will) and his sales manager (Bill) we both very helpful and made it not stressful at all. I would highly recommend Toyota Mall of GA to anyone looking. Even though inventory is low they were great at letting us know what was coming in and also when it arrived. It was a great experience and I love my new car!!!
Beth Barker Lathem
Jan 15, 2023
5
Excelente atención, en especial a las chicas que atienden el idioma español
ErnestoV
Jan 15, 2023
5
We purchased a new Toyota 4 Runner from Mall of GA Toyota this week. The overall experience was very good. We understand about the inventory shortage all over everywhere so that was a little challenging but we were supported in this very well and notified when cars were coming in and also when they arrived. Very much appreciated. We did have a new sales person William Lee (Will) and he was very professional and was still in the learning faze but was very attentive and if he was not sure of something he would get information from his sales manager or another associate so that was really good. We could tell he was new and we may have been his first car purchase but he is learning and everyone has to start somewhere so I would still give him a 5 STAR rating for his knowledge, professionalism and his eagerness to continue learning. I am sure there is a lot of information that needs to be obtained with many aspects of the business and different cars. Overall it was a great experience and would highly recommend Toyota Mall of GA to our friends or anyone looking for a new car.
Beth Lathem
Jan 15, 2023
5
Al was my advisor. He did a great job. I got my car fixed and cleaned. I am so happy, and I will come back.
Doan Tran
Jan 15, 2023
5
Service less than one hour . People working there very nice. I have been coming here more than a years. I will send my friends and everyone I know trying this dealer. Thank you for taking good care of my car.
Cindy Pham
Jan 14, 2023
5
David did a great job getting my 25K service done in less than an hour. Told me what was recommended but never pushed or told me twice. Very pleasant dealership to wait in as well, clean and accommodating.
hutchuf
Jan 13, 2023
5
I love coming here for any service. Alen K always attends me when I come by. He truly cares about all of my vehicle concerns and makes sure they are taken care of
STThenn
Jan 13, 2023
5
Mr. Map was my Service writer. He did an excellent job getting me through the process of using my extended warranty to get my defective transmission replaced.
Lee Tun
Jan 13, 2023
4
The initial lady I talked to was incompetent -- she misspelled my last name (which was very easy to spell, but caused great difficulty with everyone I dealt with at the dealership including the parts dept. which almost never found my new key key fob). Then she neglected to tell me that I needed to set up an appointment to have the new key fob programmed with my car. Everyone else was great. The service advisor was especially sharp.
Glenn Cooper
Jan 13, 2023
5
Thanks again Chris for all your help and making my experience a good one
Lurline Lock
Jan 13, 2023
5
Had driven 9 hours from Louisiana and almost to Athens which was final location and car just died. Police came, ordered a tow truck and we went to nearest Toyota location. Very glad we did! The service person was great. She was kind, patient, always tried to get me the best price and informed me with updates the whole time. For an unfortunate circumstance, it was a great experience.
Donna Bulliard
Jan 13, 2023
5
Great experience during my service visit. I was made aware of couple of things that need to be addressed and given quotes for such repairs. Friendly stuff and welcoming facilities.
David Maldonado
Jan 13, 2023
1
Another negative experience I picked up my car and a part from the seat was just laying on the dashboard so the job was incomplete. Other visits in the past include rim damage, spilled oil on my plastic covers, parked car under a sap tree had get it detailed and buffed out
Scottkerr
Jan 12, 2023
5
Mall of Georgia Toyota, takes good care of my car and i. Chris is an excellent service manager there. I have bought my last 2 RAV4's here.
Shawn
Jan 12, 2023
2
One unsatisfied client. DO NOT buy at night time or an a hurry because a sell its about to end. Big mistake
Rebecca Diaz
Jan 12, 2023
5
Excelent Service. From the minute I arrive until my car was delivered
Ramon Chavez
Jan 12, 2023
4
Dealer salesperson is very kind and nice but sales manager is not available sales person name:Carla dice moth
Jung Kim
Jan 11, 2023
5
I am always satisfied with my customer service from Toyota. I can confidently make decisions without the fear of being exploited. They always make sure I understand the needs, costs, and value of my options.
Stephanie
Jan 10, 2023
5
Salesman very knowledgeable and helpful and explained how to get started with my app
Robert Portello
Jan 10, 2023
5
Al is very courtesy and explain it very well why my vehicle need the service.
Youlin Kuo
Jan 9, 2023
5
La atenci�n que recib� fue muy buena, el vendedor fue muy amable y profesional.
Mariana Rodriguez Padilla
Jan 9, 2023
5
My car service was excellent!!!! My car has minor issues but AutoNation of Buford did an awesome job!!!
James Womack Jr
Jan 9, 2023
5
Excelente seivicio..dan buena informaci�n y son personas muy amables con el cliente..
J Juarez Musico
Jan 9, 2023
5
Took my car in to have the 90,000 service and it was done in a timely manner.
Gary Floyd
Jan 9, 2023
5
Excellent customer service, consistent over the past 8 years.
Cheney Davis Nunez
Jan 9, 2023
5
Alen was great. My tires were ordered and ready to go when I arrived and it was a smooth process.
B.Harris
Jan 9, 2023
4
We bought new Toyota rav4 XLE PREMIUM on 12/17/2022.first thing i want to give five star to sales associate Leslie Alexander.she was excellent.she explained everything.but dealer added accessories and some not needed warranties increase sale price almost $4700 on MSRP.and management doesn't want to negotiate on those overcharged accessories price.for running board $999.00.roof racks $899.are you kidding me.May be owner have 500%profit on this accessories.we were so tired and don't want to go other dealership so thats why we make a deal and bought the car because of good service by sales associate Leslie.My friend after one week bought same car from Athens toyota in $38700 out of door price.so I paid almost $4000 more on not needed accessories.i will never recommend any one Autonation toyota Mall og Georgia.Management need to give chance to customer to choose this overcharged accessories or not.I know that management doesn't care about all this. Thanks Tejas Mehta
TEJAS MEHTA
Jan 7, 2023
5
Excellent customer Service, very professional people
Melva Hurtado
Jan 7, 2023
5
Customer service was outstanding specially David Southerland. Unfortunately I was not satisfy with the repair I have to bring back my car engine light on after measure transmission change and also break service was not done properly.
Berhan Sadik
Jan 7, 2023
5
Good service by the dealership. Salesperson was polite and knowledgeable.
Jeanette Adeshote
Jan 6, 2023
5
Abdelali A. Was a great sales person to work with. He was so patient with my 79 year old mother and took VERY good care of her. He answered tons of my husband’s questions and if he wasn’t sure he found the person who could answer them quickly. She loves her Rav 4 and we will be back for future cars for sure!
Theresa Emmett
Jan 5, 2023
5
This was an amazing appt. as always. Nice, explained what was wrong, good pricing, and also amazing staff overall!
Vanessa
Jan 5, 2023
1
We purchased a certified preowned Highlander. Car had some small chips and we were repeatedly promised they would mail us small container of touch up paint as they did not have on hand at date of purchase. We’ve also followed up with no success. Customer service details (albeit small) are important. You promised to deliver and I promised to pay.
Don Zimmerman
Jan 4, 2023
5
Wade Larry did a great job helping me to choose a new (used) car!
Terstar
Jan 4, 2023
5
Resolved brake noise issue and other maintenance
Dacula Dan
Jan 4, 2023
5
I don't have any complaint ,I was satisfied with the service
Simon Thermidor
Jan 4, 2023
5
Aaron was great to work with. He took the time to show me all of the features and model options. I had made my purchase before the car was even on site, so all I had to do was pick it up!
Kristina Nelson
Jan 4, 2023
5
Great service and crew. They always provide quality care and service
Joy
Jan 4, 2023
5
Service was quick despite being them being very busy. I felt like my concerns were addressed and they didn’t try to sell me on things I didn’t need.
Ave.hue
Jan 3, 2023
5
Leslie in sales did an outstanding job in regards to our new rav4 purchase. I sent an online request. Leslie reached out. We weren't quite ready at that time but because of her reaching out to us in a non pushy way when we were actuallyready I did reach out to her. She was efficient and the process ended up being pain free and we drove off in a new vehicle.
Tyson THILL
Jan 3, 2023
5
Excellant Service! Samantha went above and beyond the call of duty. She made sure that the necessary repairs were made timely. Even whe there was a miscommunication from AutoNation, and I came to AutoNation all the way from Conyers, GA; she worked to give me a gas voucher as a goodwill gesture to send the message that my wasted time and gas was worth something. Thanks to Samantha again for excellent service!
G Paul Foster
Jan 3, 2023
5
I enjoy working with these guys as everything is perfectly explained and easily understood.
chelada00
Jan 2, 2023
5
My Service Advisor, Shannon Wread, is very professional and always great to work with. She does an excellent job of letting me know what needs to be done, if there are any outstanding warranty issues, and does her best to expedite the process while I wait.
18Highlander
Jan 2, 2023
5
My experience with the dealership in Buford have always been pleasant and comfortable.
Pauline Blair
Jan 2, 2023
5
Excelente service and promise, on time and professional.
AliciaP
Jan 1, 2023
5
Had an appointment for an oil change and routine maintenance. Got right in, work was completed in about an hour. Assistant went over what was done and I was very satisfied with the entire process. I have been a loyal customer of AutoNation Toyota Mall of Georgia for over 8 years.
Weylene Branscombe
Dec 31, 2022
5
Was really fast and good!
Ruth Garcia
Dec 31, 2022
5
Ethan and Miguel Both are good. Very helpful
Geethas
Dec 29, 2022
4
My overall experience was pleasant at Toyota AutoNation at Mall of Georgia. Paul was very friendly and helped me greatly. However, being at this location for the first time I was confused where to park and where the service entrance was. Since the property is rather large there are multiple entrances. It would be nice to have signage to guide you to service area if you would enter into one of the wrong entrances. However, everything else was great.
Erich Ba
Dec 29, 2022
1
Dropped off vehicle they had it two days service representative did not respond to phone calls or emails or communicate in any way. On second day went and got car brought to another dealership which immediately serviced the vehicle.
Dissatisfied
Dec 29, 2022
5
Eevice rep was very helpful. Enjoyed eating at lunch counter again. Glad it's open
C Suwanee
Dec 29, 2022
5
Service was great. Shannon wread did a great job explaining things. Got rise home and they picked me up. Charles ,theindriver was great.
Thomas Woodson
Dec 29, 2022
5
Service advisor (Paul Kim) did a great job. I walked in and he was able to get my car serviced within one hour.
Fernando Meneses
Dec 29, 2022
5
AutoNation M of Ga makes it easy to schedule a service appointment on line. Every service advisor I've dealt with is very knowledgeable and helpful. Service is completed within the time frame quoted and all work is quality.
Neil O'Boyle
Dec 28, 2022
5
AWSOME CAR PURCHASING EXPERIENCE! The customer experience was of the best I have experienced in a long time
Dorzia Harrison
Dec 28, 2022
5
Su excelente atención para los servicios de mi carro y rapidez
Maria Magdalena Guerrero Gonzalez
Dec 27, 2022
5
I am very happy and to thank all about my experience the customer service ,quality of repair and time.
Sileshi Asfaw
Dec 27, 2022
5
Always easy to have car service. Quick and efficient would not hesitate to recommend.
2bzymom2
Dec 27, 2022
5
Shannon is the best! Her service expertise are incredible.
Samuel Guerra
Dec 26, 2022
1
This is the second time I bring my car home after regular maintanence and my garage gets flooded with oil. First time they put a crooked screw in, the second time the oring was twisted. They also suggested replacing the wipers and the new ones are worst then before. The whole thing wiggles now. Will never go back. The average wait was 2 hours. 😡
Virginia
Dec 26, 2022
5
Everything was great. I knew it would be busy since it was right before Christmas but everyone was friendly and I took the shuttle home and back.
Lauren J
Dec 26, 2022
5
Chris took good care of me and my car. He's very knowledgeable about my car and service account. He makes sure I know ahead of time what my car needs. He's excellent! The facility is clean and comfortable. They provide different services to make your waiting time more pleasant. I would highly recommend AutoNations Toyota!
Diana Williams
Dec 26, 2022
5
Service was done rather quickly and I was on my way!! Thank you
Kyle Metcalf
Dec 24, 2022
5
First time owning a Toyota in over 20 years. The quality of the car as well as the exceptional service has me committed to be loyal to the brand! Honda could learn a thing or two from you.
Paulie D
Dec 24, 2022
5
We were helped by Anthonio Bilby. Shouldn't just say helped...he literally guided us throughout the entire process and advised us on the ways we can get benefitted every step of the process like a family member. We had a trade-in and he made it also a smooth sail. We visited multiple times before sitting down for a deal and the team was patient with us and didn't feel any difference in the treatment each time we visited. The only downside to the shopping experience are the loads of accessories added to the sale...tried changing to the accessories we might need...even that didn't work! I wouldn't say it's a deal blower. Just wish they could've let us to shop for the accessories that we will actually need on the car that we are buying! Overall, the team which includes Bilby, his manager and the finance manager (Jacker) were truly awesome! Gave us the feel that we required to move forward with the purchase. Thank you all!
Reena Sunder Singh
Dec 24, 2022
5
Scheduled an oil change and was very pleased that it was done so quickly while I waited.
kgnight
Dec 23, 2022
5
Map was busy so his associate immediately helped me! She consistently thanked me for my patience and text me updates on the car.
Jeffbecker79
Dec 23, 2022
5
Best service dealership. Communication is great. Been using Toyota Mall of Georgia Service center for years.
DBinAtlanta
Dec 23, 2022
5
I was able to obtain a timely service appointment. I arrived early and the advisor, Chris Ritcher, was able to take my vehicle in immediately and service completed.
Tony Watson
Dec 23, 2022
5
Have always been pleased with the quality of service at TMOG. Did have a small issue when we took our car for routine service this week. We dropped it off the night before using the after hours drop box. I requested that the service be completed by 1pm so we could pick it up during my lunch hour. No contact by 11am so I called. Nobody had looked in the drop box that morning. So we had to pick it up in the evening when the traffic was terrible. But kudos to Shannon who was very apologetic and did not charge for tire rotation. Plus knocked a little off the overall cost. This was much appreciated.
Wayne Moody
Dec 22, 2022
5
As always, Samantha took the time to listen and explained all I need for my vehicle. Service turnaround was fast.
RoyKay55
Dec 22, 2022
4
Everything went very smoothly and as expected.
Astowe1
Dec 21, 2022
5
I arrived at the dealership one hour before my scheduled appointment. The service advisor made sure my oil change was completed fast since I had to be somewhere. Thank you for accommodating me! Ps. Price went up thanks to Biden & Co.; that?s the only negative.
Matt Margaras
Dec 21, 2022
5
Got me in quickly even without an appointment. Took care to cover the seat and floorboard with coverings to keep clean. However they did not reset/turn off the maintenance required indicator/light.
Karen Pancake- Hill
Dec 21, 2022
5
He got me in the right direction and great customer service!
David Ockey
Dec 21, 2022
5
This is my go-to service provider for all of my car needs. The people are polite and they do quality work. David, a new associate, treated me as family and made suggestions as though it was his vehicle. He was well versed in their computing system, had a great understanding of vehicles, and saved me money. By far a 10/10 experience. Thank you David!
Kyetta Penn-Dean
Dec 20, 2022
5
Alen does a great job recommending the right and necessary services for my Camry!
AnnaLawrence
Dec 20, 2022
5
I have had all of my service needs met at AutoNation Toyota Mall of Georgia since my wife and I purchased our Siena in 2017. Never have I had a negative experience in my dealings with the folks at AutoNation.
William Ellis
Dec 20, 2022
5
Had a few questions regarding additional service and Shannon Wread was very helpful. Performed the normal service in the time needed while I waited. They even have a cafe where you can eat and get coffee!
John Lukens
Dec 20, 2022
5
I was looking for a Sienna Hybrid, and Frank answered all my questions, was very patient, and never pressured me to buy anything. I had a not so great experience at another dealership, and Frank redeemed the car buying experience.
Heidi B.
Dec 20, 2022
5
I thought I needed an oil change. My service adviser Richard Ko said only a tire rotation was needed at this time. He then looked for any discounts or service prepaid and my last free tire rotation was available. He also gave me a list of things recommended. The service was completed in the time estimated.
Gregory M
Dec 20, 2022
4
I enjoyed my experience. I just do not like that you can schedule a service online with advisor that is not even there. Then you have to wait around while other advisors are accommodating but have their own customers/appointments to attend to.
Clara Gonzalez
Dec 20, 2022
5
Our experience with Frantz was superior from the time we walked in until the purchase of the vehicle. He was personable and professional and kept us up-to-date on delivery date.
Yaya218
Dec 19, 2022
5
Everything was perfect and returned in a timely manner.
Melford
Dec 19, 2022
3
They will advice you to take your money that’s it. They won’t solve your issue on your car
Cristina
Dec 19, 2022
2
I am annoyed with my experience. When I bought my car I was told I could get my car tinted for free. Also when I bought my car the radio knob did not work. I was told if I set up an appointment I could get my car tinted and the knob fixed. I set up an appointment and in the notes i said I wanted to get my car tinted and my radio fixed. I wasted my Saturday morning because I was told that they could not tint my car or fixed my radio. I was told you guys are still waiting on an order to get it fixed. I was annoyed by this because I made this appointment days in advance and no one told me you guys could not get it done before I got there but I am getting reached out constantly for surveys. Not only that i was told that I could not get my car tinted. To make matters worse you guys are struggling with doing the bare minimum for me to get my license plate. I have purchased my car over a month ago and I still have not got my license plate. This is ridiculous. I went to the tag office to extend my temporary tag and they said this was the last time they can extend it for me. The new current tag I have now is almost expired. My car payment is way to high to not drive this car legally and with a functioning radio.
Marcus Etienne
Dec 18, 2022
5
I had a wonderful experience here! Frank was friendly, low-key, great to work with. He answered all my questions and never made me feel pressured. STRONGLY recommend him to anyone, especially those unpracticed at buying cars, to come here and work with him.
Heidi Byrd
Dec 17, 2022
3
Michial was nice and communicative
Mk20233
Dec 17, 2022
5
David was awesome!! Showed me an option , to get repairs done
Korwin Leigh
Dec 17, 2022
5
I can always trust Toyota Mall of GA AutoNation with my precious Prius !! Quick , comprehensive care taking of my vehicle. Accommodations are comfortable when waiting. Thank you !
Joan Lamothe Greenwood
Dec 15, 2022
5
Oil change tire rotation. Thorough inspection found a nail in my tire. They saved me from being stranded with a flat!! David is caring and very helpful.
Elisha Hillis Pressly
Dec 15, 2022
5
Service is always spot on. Service department is friendly and helpful.
Yvonne Lefebure
Dec 15, 2022
4
The oil changed was nice and fast but the setup fit pulling your car in for service was a hassle. Noone told me where to go, how the inside was setup, what desk to go to. I went in the building and now what? I didn't know what desk to go to and I didn't know it was two side; no guiding what so ever. This is my first time since they remodel the place; things changed. I didn't like it was not friendly
Teresa Perry-Williams
Dec 15, 2022
5
Gracias Gabriela muchas gracias por su buena atenci�n disposici�n y paciencia
Santiago Acevedo
Dec 15, 2022
5
My advisor, Michael, was friendly and efficient. The service was fast with a short waiting time.
Joseph Formato
Dec 15, 2022
5
fast friendly, good customer service. Provide shuttle/drop off
कानुङ मगर ढुट
Dec 14, 2022
5
The adviser Mr. Diallo is very kind. And very satisfied the service.
Yoonsoo Cho
Dec 14, 2022
5
I bought my 2022 Corolla Cross in for its first service yesterday. I dealt with Al in the service department who checked me in and listened to my concerns in a very professional manner. My vehicle was ready in 20 minutes. Wow! I will return whenever necessary for service. Very pleased!
Thea Burgos
Dec 14, 2022
5
I’ve purchased two new trucks from Toyota Mall of GA and had all scheduled service done there. The entire process was smooth and easy. Just had 10k service on my Tundra and it was very quick. Everything was explained clearly. Very satisfied, especially with the service department.
Ken Kincaid
Dec 10, 2022
5
They made me feel at home and that I was important to them Carla was especially helpful in me making my decision to purchase a Toyota
Darrell Nunnally
Dec 9, 2022
5
I feel impressed with the wonderful work well done, I was told every achievement begins with a decision to try, I was a victim of scam but I got convinced by the right person of which I gave in a try of $1,000 investment and I got a profit of $13,200 in seven days. Thank you Mrs. Cathy Frederick for the kind of smile you put on my face. For those who are also interest you can contact her on; Email: cathyfrederick867@gmail.com WhatsApp: +1 (850) 446-6717
Nhlerh Nhlosenhle
Dec 8, 2022
5
Our car buying experience at Auto Nation Toyota was by far the best one yet!!! The people there helped create an atmosphere that is very positive and welcoming. We are very satisfied with our purchase of a 2021 Toyota Tundra and felt that we were treated with respect, and a sense value from Wade Larry, and the rest of the team . We will definitely be recommending our friends at AutoNation Toyota to everyone.
Dallas Domingo
Dec 5, 2022
5
They made the buying experience easy.
Dan DC
Dec 2, 2022
5
The service department! Map Mouth is my service writer. Always professional and thorough! No complaints.
John Baker
Dec 1, 2022
5
excellent service and very helpful
Lee Klokow
Nov 30, 2022
5
I had a wonderful experience. Ali walk to every car we want to see. He picked out extras to ensure we gpt the car to fit our needs. He explained cost and mileage so we made and educated pick. The general manager helped us understand the cost and why. We are satisfied customer. Couldnt have asked for any better!! Thank you Auto nation❤️
Stacey C
Nov 30, 2022
5
Les comento de mi reciente compra en auto nation toyota mall of Georgia, andres llano fue mi vendedor con una atención exelente y amable buscando la forma de ayudarme al cual agradezco su tiempo
Oswaldo Reyes Basulto
Nov 27, 2022
5
I am so pleased with my recent purchase of my beautiful 2022 Highlander. I walked in to Auto Nation last weekend with no plans to purchase a car that day. After driving the RAV4 , Camry and Highlander I was in love with the Highlander. It was just out of my budget. Vinicio was our salesman. I was prepared to feel pressured but to my surprise this young man didn’t fit the stereotype of a car salesman. We had just begun our car search so we had no real regrets leaving . Much to our surprise Autonation gave us a great deal and that beauty is now sitting in my driveway.
Patty McGowan McBee
Nov 25, 2022
5
we have a wonderful experience with ATMOF!
John Demetralis
Nov 25, 2022
5
AutoNation Toyota Mall of Georgia was great to work with. We received excellent customer service from Noelle in sales and Richard in service. We appreciate their professionalism and follow up. They care about their customers and it shows!
Paula Hund Gulich
Nov 23, 2022
5
They were able to help me find my dream car for a reasonable price
Raymond Bailey
Nov 21, 2022
5
Gracias por la ayuda brindad y por la excelencia e información financiera de la ejecutiva Gabriela Quero que me ayudó para la negociación del vehículo estoy muy satisfecho muchas gracias 😉
Xavier Bernal Cativo
Nov 17, 2022
5
Estuve en esta sucursal dealer de la Toyota para el mantenimiento de mi auto y me trataron súper bien, rápido y con eficiencia. Agradecida!
Perez Cheryl
Nov 17, 2022
5
Great service and work, friendly folks.
Tony Cavener
Nov 14, 2022
5
Excellent customer service by Shannon worked great with me Very Happy
Sabena Dhamapurkar
Nov 11, 2022
5
Excellent. Good service and friendly attention. 100%
Jose Manuel Anis
Nov 11, 2022
5
This dealership is extremely professional. Their Customer Service reminds me of Disney and how they treat their Customers. I bought a vehicle from AutoNation Toyota Mall Of Georgia, very professional team. My sellsmam was Ali.
Souad
Nov 11, 2022
5
Highly recommend both the sales and service department! Smiles all around. Appreciate the free coffee and comfortable lounge while waiting. The new renovation looks great.
Roger
Nov 11, 2022
5
There are at least 4 Toyota dealers in my area but I drove an hour and a half to come here instead. This was our second vehicle bought here. Everyone at Autonation Toyota at the Mall of Georgia was awesome. They make it a pain free experience to buy a car. My Tundra arrived early and I picked it up the same day it came off the truck. Ethan and Frank were amazing!!
Cody Clark
Nov 10, 2022
5
Maxwell was great when selling me my 2022 4Runner! I just went in for my first service on it, and was pleasantly surprised with how long it took. I expected to be there over an hour, close to two. But I was in and out in under 45 minutes. Definitely looking forward to my next service!
Megan Killillay
Nov 7, 2022
5
The customer service is exceptional! When we get our cars serviced they are very quick and let us know exactly what needs to be done. We have purchased 5 cars through them and it’s always been a great experience!
Melody Beckstrand
Nov 6, 2022
5
It’s had great service here and staff was really helpful. They helped change the oil of my car and it was great !
Wil Mancia
Nov 4, 2022
5
I have had a great experience here!! Each time I go everyone is friendly and they take care of their guests!!
Jennifer Williams
Nov 4, 2022
5
I was in Buford at the Autonation Toyota Mall of Georgia to buy our New car and I was excellently attended by the salesperson Gabriela Quero! We are very happy for everything Gabriela and Toyota have done and are doing for us in the purchase of our car! Thank you Gabriela! Thank you Toyota!
Hilton Mendes
Nov 3, 2022
5
The gentleman that attended me that day was very professional and i would return just to receive great customer service from him. I believe his name was David but i might be wrong. Will definitely be getting his name next time i go get some work done on my vehicle.
Adiel Zavala
Nov 3, 2022
5
I was in Buford at the Autonation Toyota Mall of Georgia to buy our New car and I was excellently attended by the salesperson Gabriela Quero! We are very happy for everything Gabriela and Toyota have done and are doing for us in the purchase of our car! Thank you Gabriela! Thank you Toyota!
Hilton Mendes
Nov 3, 2022
5
I had a great experience. Kharol is a rock star, she took care of me throughout the entire process, guiding me through each step and keeping me updated. Jorge was also amazing. I strongly recommend Toyota Mall of Georgia
Marcos Menezes
Oct 31, 2022
5
I got my first car from them back in February. I was blessed to have gotten a brand new 2022 RAV4. It drives amazing and handles on the road like a beast. I work events and it fits all my stuff in it safely. The gentleman who helped me made sure he got the key to the RAV4 before anyone else could because there were a lot of folks wanting it. They have free drinks there for us while we wait and that was nice. The dealership is always clean. Who ever passes by you that works there or not is always friendly. I have been getting my oil changed and tires rotated there and they are always super nice no matter what department I’m in. My son likes to go with me too. I forgot the Hispanic ladies name that keeps her nails done, but she is a doll. I have had both Allen’s help me and they are awesome. I went to get my tires rotated the other day and Allen helped me. He made me feel like I was apart of the family. He always puts a smile on my face as well. Thank y’all for doing an amazing job. I drive an hour and a half just to come to this dealership, even though I do have another Toyota dealership closer. I keep going back because of the amazing folks that work there.
Heidi Ramey
Oct 29, 2022
5
Recomiendo su buen servicio tanto de atención al cliente como de servicio a vehículos con repuestos de alta calidad y mano de obra calificada .
Alida Ortigoza
Oct 28, 2022
5
Great quick service. They run promotions too
Lalchand Prasad
Oct 26, 2022
5
Needed to sell one of my cars. Went online, got many immediate cash offers. Decided to go to Mall of Ga Toyota. Two hours later, got the offer I was expecting - Toyota directly paid my loan off to the bank and gave me a check for the difference. Taking all employees to Top Gold this weekend! No more, extra car & insurance.
Prashant Bhavsar
Oct 22, 2022
5
Raul is a very courteous sales person and listened to what we were looking for
Zuleima Lima
Oct 21, 2022
5
This is a great dealership. Leslie and staff are courteous and very helpful, they were able to get my car within a reasonable amount of time. I recommend this dealership if you are looking to purchase an automobile.
Jason Burton
Oct 21, 2022
5
Good deal, I’m thankful for everything
Thiago Jose Silva
Oct 18, 2022
5
My regular service advisor Kimberly is AWESOME! Unfortunately she was out on my last visit for service. The experience was A LOT different without her. Although I had a scheduled appointment, I had to wait while "Waiters" were helped. At one point, I stood in the line of a male service advisor (near the wall/didn't get his name) who NEVER acknowledged me standing there and yelled past me to another service advisor "doesn't she (meaning me) have an appointment with xxx"?)! Then a female service advisor in the back row told me to come over and she would take care of me. I think her name was Samantha? She did in fact get me taken care of and I was very appreciative. Before her, felt like no one wanted to help me for a "scheduled" appointment. Always felt appreciated as a customer with Kimberly. Moving forward, if I can't schedule with her...I will likely need to look for a new place to have my Toyota serviced.
Yolanda Turner
Oct 13, 2022
5
Samantha Hulse has been my service advisor for my recent two appointments. Her knowledge of the parts and services, communication and willingness to go above and beyond to take care of my vehicles was amazing.
ژوپیتر بزرگ
Oct 12, 2022
5
I have a great experience with my service maintenance. Al Diallo my service advisor was great, courteous and explained everything done on the car and also ask if any question. Very helpful and a great impression .
Buki Ola
Oct 11, 2022
5
We were interested in a Grand Wagoneer that was on the used lot. We were contacted by Ethan who set up a time to view the car. Although it was not a Toyota, he did his research and was very knowledgeable about all of the features the car had. He went through the entire vehicle showing us how everything worked. Ethan, is a great salesman who doesn't pressure you and is very easy to negotiate with. No games or trickery. We would definitely buy from here agian.
Wesley Allen
Oct 10, 2022
5
Their service dept is real easy to work with. they did a great job on repairs. Highly recommend!
Umar Ishaque
Oct 10, 2022
5
Michael Lee was a delight to work with. He had a smile on his face and the best part???? He didn’t try to sell me services that I did not need! Finally, Keep those coupons you get in the mail from Autonation. My oil change was free! Very satisfied customer!
Samile Oliveira Fotografia
Oct 10, 2022
5
I purchased my 2021 Toyota C-HR from them in April 2021. I have my vehicle serviced there when necessary and the service department is always thorough when it comes to maintaining my vehicle
Laurie Hughes Bourguignon
Oct 7, 2022
5
I came in just to look at the inventory of Tacoma’s they had. They had an ample selection of new and used trucks. As i was looking, Isabel approached me and helped me look at almost all Tacomas that fit the criteria i was looking for. She let me test drive a few of them and i immediately fell for one of the trucks. She helped me through the negotiation and purchase process. She was very knowledgeable about the trucks. Bill also helped me with the process and negotiation. Finally Jacker made it all possible with finance paper work and made it happen. Thank you to Isabel, Bill and Jacker!!
Juan Vera-Jaime
Oct 7, 2022
5
Recomendado al 100% en servicio al cliente Adriana suarez la mejor vendedora muchas opciónes para salir manejando el mejor motor de tus sueños .
Coutiño Lupillo
Oct 7, 2022
5
AutoNation Toyota was a great experience. I was able to come in, view the vehicle, test drive it, and come of a fair deal. Aaron knew who to talk to and didn't pressure me while being accommodating and knowledgeable.
Aaron Summers
Oct 5, 2022
5
Allen, who helped me, was thorough and fun to my service guy!!!
Anita Reardon
Sep 30, 2022
5
Thanks for taking care of me and replacing my tire and getting me in and out promptly even as all the techs we’re trying to get out at closing time. I appreciate the manager and especially the tech taking time to stay late to take care of me.
Steve Watson
Sep 29, 2022
5
Guys if you are looking for a New Car , this is the place to go. Contact Manuel Garcia he was an excellent salesperson. He definitely has patience with anyone. Give them a call or stop by when you are in the area
Maria Martinez-Padilla
Sep 29, 2022
5
Their service is the best! Samantha and Mr Mark are excellent!
Lin Fassinger
Sep 29, 2022
5
Fantastic service and the service tech I work with, Alen K. Is the absolute best. My main reason I always go back! Prices always beat others and the job is always done right the first time.
Amy Cook
Sep 24, 2022
5
Great customer service, fast and friendly. Also amazing discounts.
Shane Kennedy
Sep 21, 2022
5
Service was great, very attentive. personal was very knowledgeable and went out of there way to make me happy. service was completed in reasonable time. look forward to my next visit. Thanks Toyota. Keep up the good work.
Terry Mabrey
Sep 17, 2022
5
Una excelente atención Victor nos asesoró hasta el final de nuestra compra
QuiQue Sierra
Sep 17, 2022
5
I took my Lexus in for new brakes. I was in and out in 2 hours for a fair price. The waiting area is nice and large with a local breakfast restaurant.
John F
Sep 14, 2022
5
I would recommend the purchase of any new vehicle from AutoNation Toyota Mall of Georgia. The customer service and finance departments rock. I never have any problems getting routine services and I'm always in and out!
Saprina Isom
Sep 12, 2022
5
I'd like to give shout-out to Gabriela Quero for helping my son purchase his first vehicle. She was amazing: patient and very respectful. We never felt any pressure. The entire staff was fabulous and efficient. In addition to Gabriela, we worked with Andres Delgado on the money part. Very easy to work with! I highly recommend this team and dealership.
Cathy W
Sep 12, 2022
5
First time servicing my car with them as a new car owner and the service was excellent and quick and so professional!
Danae E. Newman
Sep 9, 2022
5
I recently bought a used car. The service was wonderful and fast, in a short time I was driving. ask for Alex, he is very attentive and will help you.
Adilson Dortzbach
Sep 7, 2022
5
Drew Davis was great dealing with my wife and I buying our first toyota vehicle. Drew was very professional and pleasant to work. Help us narrow down a fair price. Everyone was friendly and very nice. Environment was very nice and clean. We need more professional in the auto industry working hard like AutoNation Toyota Mall of Georgia. Thanks for a great experience.
Jamil Holloway
Sep 6, 2022
5
Great buying experience! Surprising with the post-covid vehicle supply issues. Very nice dealership, clean, comfortable showroom. Very responsive sales team. Drew is especially helpful in helping locate vehicle options. Smooth financing as well. 5 star 🌟 all around.
Wendy Bonner-Davis
Aug 31, 2022
5
High Volume but highly organized team. Service advisor knowledgable and only recommends necessary services.Prompt appointments and car done within time estimates. Use shuttle service as well.
Robert M Russell
Aug 31, 2022
5
Amazing experience. Estefania in sales department was amazing. Quick and easy process. Thanks a lot for the help. Also service department is always amazing. Love this place!
Nujathdry Hernandez
Aug 31, 2022
5
the best place to go to buy or sell your vehicle… also to do service… they have the best facilities, a nice place to be… 100% recommended
Gabriela
Aug 31, 2022
5
Grateful for the attention received from Gabriela Quero, very attentive to all my doubts. The dealer seems very modern to me, it is a comfortable environment. I would go back without thinking.
Carlos Camacaro
Aug 31, 2022
5
All the staff in Autonation is knowledgeable and helpful
Bilby Anthonio
Aug 30, 2022
5
because the have the right seller services,, u can buy or sell your vehicle on your language ,,, Spanish or English...I think is the perfect way to pull over more, and more clients.
Adrian Balderas
Aug 30, 2022
5
Mall of Georgia Toyota is one of the best Toyota dealerships I have been in. It has a clean, big, and friendly staff ready to help you. I purchased my vehicle from salesman Drew Davis, and he was extremely helpful in supporting me through my purchasing decision. I highly recommend people buy their vehicles from Mall of Georgia Toyota.
James Nguyen
Aug 28, 2022
5
Mall of Georgia Toyota was a great dealership to buy my first car. My salesman Drew Davis was extremely helpful in supporting my purchasing decision. The dealership was big, clean, and had much helpful staff. I would recommend this dealership for car buyers. I will be back for my service appointments!
James Nguyen
Aug 28, 2022
5
Outstanding service, thanks a bunch to Samantha Hulse and James Pak for going above and beyond to make sure I am getting the best service.
Khondker Jamil
Aug 27, 2022
5
Mike Lee has been my service coordinator for YEARS! He is always attentive and asks all the questions needed so I can get my car running in A+ condition. I have been using AutoNation- Toyota, previously Toyota Mall of GA. for the maintenance on my Lexus model cars for 17+ years. Thank you AutoNation for being so professional and helpful!
Sharon Steinheimer Adcock
Aug 25, 2022
5
Alen Kadiric is the only person I trust with my cars. He has helped me service multiple cars. I’ve never had more faith in someone when it comes to car service. He is the only reason I drive out of the way to go to this location. The car rental department is always quick and efficient. The car service team is also always quick and reliable. I recommend this location for your car needs. I also recommend Alen! He’s always helpful and friendly and reliable!
Tina T
Aug 24, 2022
5
Excelente atención. Espera confortable. Personal amable.
Step Padilla Art
Aug 23, 2022
5
Always friendly, accurate time given for length of service, and upfront pricing make AutoNation Toyota Mall of Georgia my choice for service for my Camry.
Anna Marie Lawrence
Aug 22, 2022
5
Mr Garcia was patient (he answered endless questions in person, on the phone, text, and email), knowledgeable, and personable. I appreciate his quick responses to my concerns. I would also like to mention Anderson Legair. He helped me with the financial paperwork. Mr Legair explained in detail all of the options that were available to me in a language I understood. He even promptly emailed me my paperwork (I had misplaced a few pages).
Lori
Aug 17, 2022
5
Nice clean dealer ship great customer service
Gwen Walton
Aug 16, 2022
5
Bought my new car from AutoNation in Buford Georgia a tad over 2 years ago and have my car services there ever since. I won’t go anywhere else. Always friendly, professional and does a great job no matter what department you go to at AutoNation of Buford. Recently had a recall message that popped up on my cars screen so I called to schedule to get it fixed a few days later. Took it in and picked it up a few hours later. Had no problems at all getting an appointment that worked for me and got the recall fixed within a few hours without any trouble at all. I’m disabled and the tech guy went and brought my car to the front for me so I wouldn’t have to struggle to walk through the parking lot to get my car. Very friendly professional people who work there.
Fay Massey LaFrage
Aug 13, 2022
5
Had a great experience at Toyota and loved the employee who helped me David Sutherland. He was soo nice, he listened, and I really could tell he loved his job. I hope I always get him for all my Toyota help!
Osiga Utsalo
Aug 11, 2022
5
Kyser was very professional, responsive and great to work with. Very smooth transaction. Listened to our needs and found us the perfect car.
Kailey Marie Maness
Aug 11, 2022
5
Had a wonderful experience with the service department at AutoNation Mall of Georgia in Buford. Paul Kim was my technician and got me in, serviced, and checked out smoothly even finding me some discounts on my service to help with the repair costs, and provided a shuttle home while my car was being repaired. Thank you, Paul!!! Great customer service
Dennette Bender
Aug 10, 2022
5
My sales experience was excellent! Everything was explained in complete detail. Everyone was very friendly. The process did not take long at all. Excellent communication between the staff and customers. Very great atmosphere to be in and very smooth process!
Nick Ambrosio
Aug 10, 2022
5
Richard was very helpful with my first service experience. I got an oil change and waited less than an hour and got my car back, he explained everything and made sure I understood what he was explaining about my car. Great service!
Daisy Phun
Aug 9, 2022
5
Mike the service advisor is awesome . He went the extra mile to help me out with my wiper blades . I am new to the area and I felt like I’m home with the great service provided and fast service . I highly recommend Mike service advisor at Autonation Toyota Buford 👌
Myrna Alfaro
Aug 7, 2022
5
Bought my RAV4 there and still doing services because have a great staff and work on time.
Marysol Ugarte
Aug 4, 2022
5
Ethan was awesome to work with even after the sale he is still helping me figure out things .
James Fields
Aug 1, 2022
5
Leslie Alexander was great to work with. She was knowledgeable, nice, and always returned my messages timely. The dealership was clean, updated (new looking) and overall the entire staff was friendly and took care of us. Our vehicle looked great at delivery!
Ryan Grasso
Jul 31, 2022
5
Mall of Georgia Toyota provided excellent service during my time at the dealership. Drew Davis was my salesman and he helped me on my journey in purchasing a new car. Drew was attentive, kind, and understanding. The dealership is clean, modern, filled with friendly staff, and contains many amenities. As my first time purchasing a car, it looked intimidating and complicated. Everything was done efficiently, and I was able to get my car in a couple of hours. I highly recommend the Mall of Georgia Toyota for any future visits, and I will be returning for my upcoming service.
James Nguyen
Jul 31, 2022
5
I came here to buy a car. They immediately had someone to help us find a car. The service was excellent and I will always come here if I have something car related. 10/10
Sabina Hasic
Jul 28, 2022
5
Toyota Mall of GA - I've a 2015 Tacoma maintained and managed with great results. Samantha Hulse Service Advisor is great.
Billie Lewis Seatz
Jul 28, 2022
5
Our salesman Curtiss Smith was wonderful. He made sure he explained everything in detail, was very professional, accommodating and respectful. We were extremely pleased with the service.
Patti Clayton
Jul 27, 2022
5
The service is always done in a timely manner and they are always courteous and give recommendations about future service needed. I would recommend when service is completed they bring your vehicle to the front for the customer instead of moving it to a lot a distance away from customer waiting area.
Marilyn Bopp
Jul 26, 2022
5
Good experience. Efficient service.
James A Chisholm Jr
Jul 26, 2022
5
Needed service on my Camry. I showed up really early-3 hours- for my appointment. They went ahead and took the car-I was in and out with service complete within 30 minutes! Love this place!
Debbie Boyette
Jul 26, 2022
5
Good seller, good service... Nice place to shopping ^^
Bilby
Jul 24, 2022
5
Great dealing with Donna at the dealership. She is very patient and does her best to find what you are looking for. Very good at following back up with you and letting you know options that are available. She makes the buying process a lot less stressful.
Gwin Cowart Baker
Jul 22, 2022
5
Was able to get me in and out quickly. I purchased my Rav4 Hybrid and get it serviced. Everyone is super friendly. Fast and easy.
Donna G
Jul 22, 2022
5
Sales and service are great!! I Would definitely recommend!! I’d you are looking for a car you have to stop by and check out inventory.
David
Jul 22, 2022
5
Ethan did an amazing job selling my family a Corolla. His breakdown was top notch, easily best we’ve ever seen. Keep up the good work.
Jeremy Bonner
Jul 21, 2022
5
I took my car in yesterday - I had a service appointment so the check-in was quick and the service was completed in a timely manner. I bought my two Toyotas at AutoNation and I’ve never serviced them anywhere else. I’d give them 5 stars ⭐⭐⭐⭐⭐
Sam Crawley
Jul 19, 2022
5
Great Service! Oil change and tire rotation in an hour. Great Service Thank you Samatha.
Karen Kelley
Jul 19, 2022
5
Went in for scheduled 5,000 miles first service, had appointment for 10 am, was done 20 minutes later!
Marco Quintero Jr.
Jul 18, 2022
5
The service is why I come back. My service advisor Alen Kendrick is the best. Only come because of the service he gives my family.
AC
Jul 13, 2022
5
The wait time was excellent. The service advisor Samantha was thorough and polite
Anthony Hammond
Jul 12, 2022
5
My experience with Autonation Toyota Mall of Georgia is always impeccable. They know how to treat their customers and be time efficient. For my maintenance I always go with David and he is great and fast! I’ve had terrible experiences with Toyota before specifically off of pleasant hill. But the experiences massively improved when I went to autonation Toyota mall of Georgia!!
Xochitl Barrera
Jul 11, 2022
5
quality work and good reception
Solomon Amihere
Jul 1, 2022
5
The service here is top notch. I always go to service advisor Map Mouth. He is knowledgeable, friendly and communicates very well. He makes sure I get everything thing I need for my 2015 1794 Tundra to keep it in top condition. He’s the reason I use Autonation Toyota Mall of GA.
Brian Silva
Jun 30, 2022
5
I have had the best experience at this dealership. They truly have gone above and beyond for me!!!!
Beverly Edwards
Jun 29, 2022
5
Very good experience. Maintenance was done in a very timely manner. Customer service was excellent.
Richie Taylor
Jun 28, 2022
5
This is the best dealer in the city
Kenner Perez
Jun 28, 2022
5
The overall experience was good but the mechanic left oil finger prints all over the front of my white car and didn't remover my old oil window sticker. Do better!
Iosua Nicoara
Jun 27, 2022
5
Best service and sales!!! No complaints!!!
Beverly Edwards
Jun 27, 2022
5
If you are choosing to have your car serviced at the Toyota Mall of Georgia, please ask for David to be your service provider. He sure does give A+ customer service. He is honest and finds answers for problems not create more stress and anxiety. David Sutherland, thank you for taking care of me.
Linda Kostura
Jun 23, 2022
5