Recent Reviews from AutoNation Toyota Mall of Georgia

Raul me dio el mejor trato, estoy muy feliz con mi compra. Se los recomiendo 100%

Estefania fue increíble en ayudarnos a encontrar la mejor opción en Tacoma, si volvemos nos gustaría que fuera ella. Excelente servicio y amabilidad

Raul nos trato excelente, muy buena persona se los recomiendo

Súper feliz el servicio excelente la atención mejor imposible busquen a Adrián Suárez me voy feliz feliz feliz

My experience was very good. The person that helped me was very polite.

Came in today and maxwell took care of me. Everything was smooth. Definitely will recommend to others!

Shannon was very helpful. She really knows what she is doing. John always provides great service

It was great experience buying my Toyota Corolla from Autonation. The Sale person Ali and Sale manager Bill was so helpful. They have great General Manager and sales force team. Best customer experience .

I had the best experience in purchasing my car at AutoNation. Miguel was our sales person and he was knowledgeable, very efficient, able to answer all of my questions. He also managed to give good trade-in value. My kid enjoyed playing with staff over there. I cannot say enough great things about this place or these guys. I would definitely recommend this place.

Larry was so helpful! Thank you 😊

They made the buying experience easy.

This is an amazing place!! Would recommend it to anyone and everyone never experienced a car dealership like it it is truly one of a kind!!

Charles, the van driver was awesome. He drove me to a tea shop while waiting for scheduled maintenance and quickly returned when I called him for pick up. Very nice man. Map was very personable and did a great job updating my information in the computer. Overall great experience.

Frank was outstanding!! He is an excellent example of a professional salesman. He made the process enjoyable. Make sure you recognize the positive qualities he brings to your organization.

These folks are the best for taking care of my Toyota. Honest, skilled, and had me in and out in under an hour.

Awesome Experience

The service department! Map Mouth is my service writer. Always professional and thorough! No complaints.

Amazing people, Amazing service. I specifically wanted to thank my sales agent Luis Prato great personality and excellent service, very professional. Thank you all!

Fast and friendly service! Service advisor Map had me in and out fast just as promised!! Thanks Map and Autonation Team!!

I am a long time customer. Service advisor is always open and honest about service needs. I was in and out in a reasonable time.

Best experience ever, process was very smooth. Thank you again Miguel!

Friendly,kind and well informed.

Excelente lugar para hacer servicio, génesis fue muy amable y atenta.

Angelica Bonilla, gracias por su atención y asesoría, la recomiendo cuando quieran comprar carros es muy buena

Raúl fue muy buena persona me ayudó a conseguir una Toyota Camry. Estoy muy feliz

I used to hate bringing my car to this dealer, because their wait times were outrageous. Since the remodel, wait times have definitely improved. My advisor, Michael Lee is, hands down, the best advisor anyone could ever ask for. He’s knowledgeable, relatable and he doesn’t try to con you into buying services you don’t need. The only complaint I have is that joke of a ‘coffee bar’. Edit 11/28/2022: The coffee bar and accommodations have greatly improved! There are lots of healthy options and the staff working the bistro are really nice.

excellent service and very helpful

I had a wonderful experience. Ali walk to every car we want to see. He picked out extras to ensure we gpt the car to fit our needs. He explained cost and mileage so we made and educated pick. The general manager helped us understand the cost and why. We are satisfied customer. Couldnt have asked for any better!! Thank you Auto nation❤️

Raul is an amazing salesman! Helped us refinance our car. Was very attentive, helpful and great customer service. Highly recommend 👍🏼

The whole experience was great! I was able to get my car more quickly than I thought and with amazing coverage. Caleb Maddox was such a big help and super nice.

I went in with the idea I wanted a RAV4 but wasn’t sure which one to get. Curtis Smith was able to find me a RAV4 with the features that best fit my needs and in the price range I provided. He was very knowledgeable on the car as well as credit as I was concerned about damaging mine. 10/10 would go back to him for my next car as I learned a lot from him and left with the car of my dreams

Chris help the process go smoothly from start to finish

I service all my 3 Toyotas at AutoNation Mall of Georgia. My service advisor Richard is great, very helpful and polite but every time the techs mess up something. Almost every oil service they leave out some skid plates bolts or loose ones, they don't clean out oil residue after draining old oil so basically old oil drips in my garage after getting home and I have to clean the undercarriage. Also they leave dirt fingerprints on the paint. Edit: After posting this review, the service manager reached out and promised they’ll do their best to take care of any issues. On my next visit I was very impressed with the attention and level of service was provided. Therefore I’m very pleased with their action and changing my 2-star to 5-star.

Very good job and super nice 👍

My salesman Andrew was so nice and helpful! I test drove my Camry and ended up spending less than 2 hours in the dealership which I like! I would highly recommend to anyone 😊

The advisors are nice that at least 4 people has asked me “can I help you?” while I was waiting. Their services are great. I went for milestone check up and now I don’t need to worry about car maintenance. Thank y’all

I LOVED purchasing a vehicle with AutoNation Toyota! I worked with Ralph, and he was knowledgeable, kind, and patient with all my questions. The dealership itself was clean and well-managed. I came at the end of the day, but I didn’t feel rushed. I definitely can see myself coming back to AutoNation in the future. Very happy with my experience and in my new car!

Great costumer service. In and out in less than two hours. Highly recommended.

Diego B. Amazing person made process very smooth! Honest man would definitely come back just because of him.

Frantz was great to deal with made things very easy and simple. I could not ask for any better. Stephanie and Philip

You’ll never get any complaints out of me when I come here. Regardless of the wait time the customer service is always on point.

Hola, quiero expresar mi experiencia en la compra de mi toyota sienna 2023, la atención de Andrés llano fue exelente, les recomiendo busquen su atención en auto nation toyota ubicado en Buford ga

Raul was the best, he got our needs met!! Thank you Raul!!

my father came here to get a car for me and wade helped us out a lot with great presentation and had lots of knowledge towards the cars here.

Raúl me dio el mejor servicio al cliente

Muy bien el trato de Raúl es muy buena persona. Me ayudo con mi compra del carro

Les comento de mi reciente compra en auto nation toyota mall of Georgia, andres llano fue mi vendedor con una atención exelente y amable buscando la forma de ayudarme al cual agradezco su tiempo

Este es el segundo carro que compro acá la atención y la dedicación que tienes las personas aquí es impresionante la buena vibra… felicidades a Víctor Fernández por su trato

I must say Alen Kadiric is a excellent Service Advisor i gave him 5🌟, he takes care my car service like his own. he listened and understood what I needed for my SUV. I would recommend to family, friends and everyone else who needs their car service done. Alen he so kind. Toyota Mall of Georgia is a nice and clean facility. I'm a happy customer and keep up a great work Alen!!!👍🏼

Best car shopping experience I’ve ever had anywhere. And it didn’t stop there. Brought my other Toyota in for servicing and wonderful experience all around

Si estás interesado en un auto nuevo ven aquí!!! La atención es excelente …. Alexander Núñez excelente atencion!! Gracias por tu tiempo👍👍👏🏼👏🏼👏🏼

My advisor name is Chris.. he’s always awesome and attentive

Super thankful for our amazing sales man Maxwell he made buying my car so easy. I can be a handful of a customer sometimes but he always answered all my questions and told me I was fine even when I asked a million questions. If you’re looking to buy a Toyota I highly recommend AutoNation and especially Maxwell! We will definitely be returning in the future to make more purchases!

I would like to thank maxwell for making the car buying process easy for my wife. She's very picky and he spent alot of time answering her questions.

The customer service is lacking. I feel that f I make an appointment for an oil change with my 5 point inspection it should not take 2 hours. Then when I walk up to see the service rep they have assigned me to, she’s having a conversation with someone and I see she has had my paperwork, for who knows how long. This is the type of treatment I get every time so when I take to the service manager they are always making up excuses and never correcting the problem. I absolutely wish we had never bought a Toyota just because of the service I receive from Them. I do not recommend buying a Toyota and if you do I hope you don’t have to Use the AutoNation at Mall of Georgia.

Great experience, Caleb Maddox was awesome in helping me get a 2020 rav4!

Gracias a Víctor Fernández me ayudo mucho a conseguirme la troka que tanto quería mill gracias se senor victor

Compre una tundra, Isabel fue excelente vendedora, me asesoro y me ayudo mucho. Se las recomiendo cuado vengan a comprar.

Angelica Bonilla Una chica que TE ayuda en Todo momento y te busca la mejores opciones. Si van a Toyota de mall of Ga pregunten por Ella 😊

Great customer service Alen our service advisor is exceptional. Thank you for the great service AutoNation Toyota Mall Of Georgia.

Angelica Bonilla una atención excelente

Raul was very nice and helped me get my interest down. Called me the day before thanksgiving and told me my interest was very high came in the next day and he helped me lower it down. And was super fast I live an hour away having to come over here for 2 hours and more was not something I wanted to do.Thank you Raul!

I am so pleased with my recent purchase of my beautiful 2022 Highlander. I walked in to Auto Nation last weekend with no plans to purchase a car that day. After driving the RAV4 , Camry and Highlander I was in love with the Highlander. It was just out of my budget. Vinicio was our salesman. I was prepared to feel pressured but to my surprise this young man didn’t fit the stereotype of a car salesman. We had just begun our car search so we had no real regrets leaving . Much to our surprise Autonation gave us a great deal and that beauty is now sitting in my driveway.

we have a wonderful experience with ATMOF!

My service advisor Shannon Wread did an excellent job. The day before Thanksgiving, I was expecting an long wait in the service department however it was fast and quick with no delays. Thank you Shannon!

Great Customer Service, Map and Chris took care of me the day before thanksgiving and really tried their best on their busiest day, thank you !

Great service

Came in with a decent idea of what car to buy. My salesman Bilby came by and asked what I was looking for. He didn't pressure me to any particular vehicles but rather wanted to make sure I got what I wanted. At the end of the day, with assistance from Travis (his manager), I ended up getting the car I wanted. No hassle shopping. Would definitely come back and buy again. A+!

great experience! everyone is lovely&honest and luis prato went above and beyond for the purchase of my car! i recommend this dealership to anyone!

I'm giving this 4 stars due to having minor issues. But the reason it does deserve 4 stars rather than a lower rating is because the manager, Travis, was able to work everything out with us. He worked with us and made sure we left satisfied.

Una Super experiencia en servicio y atención!!! Gracias Edwin Quiroga !!! 👍👍👍👍

Hasib was very patient and understanding. Very personable and treated us well.

AutoNation Toyota Mall of Georgia was great to work with. We received excellent customer service from Noelle in sales and Richard in service. We appreciate their professionalism and follow up. They care about their customers and it shows!

Met with Noel. good salesman i recommend you seek him out when you visit.

Great service.

Service department and staff were friendly and professional.

I dealt with Ali, Travis and Jose and they all were very professional.

Just brought a new vehicle from here and Frank Giannetti and Wade Larry were my salesmen and they did such a AMAZING job taking care of me! The customer service was excellent! They were very patient and answered all my questions and educated me on the whole process. And also broke everything down so I could understand it. They got me in the car I wanted! I appreciate all their hard work!

VERY GOOD EXPERIENCE

Una experiencia espectacular Muy agradecida en especial con Edwin Quiroga quien me asesoró en todo demostrando un excelente desempeño y mucha colaboración en el proceso!

I've been getting my car serviced at AutoNation since I purchased my car. I continue to come back because of Alen Kendric's customer service is top tier. He takes the time to work with you and explain the needs of your car. I only make appointments with him! Also Glen, the service mechanic, is awesome! He and Alen helped with all of the necessary repairs. I will continue to get my car serviced at this location because of these two!

Excelente atención de parte del concesionario y de parte del asesor Edwin Quiroga quien me ayudó a cumplir el sueño de actualizar mi vehículo

Miguel Acosta was super helpful and hooked me up with up my first SUV. Was going for the rav4 but he got me on the Corolla cross instead with way more features for way less money

Edwin Quiroga The car has been awesome, and back then the attention was fantastic, he provided all the details about the car, the process to buy it, and the warranty details. Furthermore, he is a good human being, always looking for the best deal for the customers

Buscando el carro de mis sueños, encontré el lugar correcto. Gracias!!! AutoNation Toyota y al acompañamiento de Edwin Quiroga durante todo el proceso. Super recomendado!

Buen servicio

Glad I found this Autonation for service on my Venza. Paul Kim is very professional. They are very thorough. No hard sales tactic to get you to get more service done. Will continue using them for service. And when i get ready to get my new vehicle, they will definitely be at top of my list

My experience with Toyota in Buford was amazing, very professional!.Thank you for your service and excellent care.

Me encanto la atención.! Fueron muy amables. Agradezco a Carla Diaz lo amable y preocupada de explicarme todo lo respecto al carro.! Muchas Gracias

They were able to help me find my dream car for a reasonable price

I come to this location because I always receive great customer service from Alen K. He's communicative, knowledgeable, and goes above and beyond to make sure our services are met! Thank you!

Buyer beware. I'm only giving 3 stars because the sales person Drew was great but everything else was very shady. Me and my husband came here looking for a Venza Limited that I had an appointment for, but 45 mins before I arrived Drew called and let me know that the car had sold. So I told him to see if they had any others Venza limited there and if so we would still come and test drive one. Drew check and called us back let us know he had another one but different year but didn't have everything the other had on it. We told him that was fine and we would like to look at it. Fast forward about 10 mins after the test drive my husband said he liked it but would like to buy one with all the bells and whistles. Drew went and check and said they have a 2023 Venza Limited arriving in 17 days. So we look over all the specs and told Drew we would like to buy it. He told us there was a 1000 dollars deposit whuch we dudnt have a problem with. So Drew went to run the numbers and came back with 3 add on that we did not ask for that add almost 3000 more to the price. One for tint protection, another for ding and dental, and last one was for interior protection. I told him to remove those and he had a deal. He came back a few moments later and stated that those are what they company sale with new cars and he can't remove them. So we politely got up and left. They did not get that sale from us. Never buy a car with add ons that u don't need, especially if the dealership insists that you have them.

Excelente Servicio y atención con la compra de mi vehículo con la asesora de venta Adriana Suárez , recomendada al 💯. Explicación de todo sobre la compra y aplicación !

Angelica Bonilla Narváez Una linda persona y muy profesional good

Raul did an awesome job helping us find the perfect car for our daughter!

Excelente servicio de Edwin Quiroga ! Una persona muy profesional y dedicada en lo que hace ! Es paciente te asesora y contesta todas tus inquietudes para tomar la mejor decisión gracias Edwin

I have been a Toyota customer for many years. I have always had a great experience at the Toyota Mall of Georgia. I highly recommended getting your vehicle serviced here.

angelica bonilla was sooo amazing! she did a fantastic job on getting me a new car! definitely recommend her for spanish speaking buyers!

I had the pleasure of working with Heitor Dos Santos today. I was in a pretty bad situation with my current vehicle and wanted to trade into something that I would truly be happy with. After explaining to Heitor the dilema I was in, he took it upon himself to make sure that regardless if a deal was made or not I would walk out of the dealership with a smile. Heitor also speaks Portuguese which is my native language, and this made the experience 10x more personable. I felt as if I was working with someone I knew my whole life. His charisma, knowledge, and will to help earned him a long time client. This was my first time at a large dealer like this to purchase a vehicle and I am pleased to say, due to Heitor the stress of car buying was obsolete. 10/10!

Everyone was very friendly and its one of the few companies now that genuinely believes in customer service!

Hictor was amazing would definitely buy from him again

Excelente servicio del vendedor Edwin quiroga me brindo una atención personalizada contestando a todas mis dudas siendo claro, honesto y con gran conocimiento gracias a su asesoría logre adquirir una camioneta que satisface todas mis necesidades

Totalmente agradecida con Edwin Quiroga, gracias a él puedo disfrutar con mi familia de un auto que llena todas mis expectativas y necesidades. Nos acompaño en todo el proceso, dándonos un seguimiento profesional a mi y a mi familia. Lo recomiendo encarecidamente para la compra de cualquier vehículo.

Excelente servicio y atención, 100% recomendado, atención personalizada de Víctor Fernandez

Alex Nuñez is very helpful and nice. Thanks a lot!!!!!!

Makehi showed us the cars we were there to see, they could tell we weren't in love with them, then showed us the car we were describing for our needs...a little later, we drove off in our '23 Camry. We couldn't be happier thus far in our purchase and with our experience at AutoNation Toyota Mall of Georgia!

Amazing experience with our sales person , Edwin Quiroga , he was excellent, no pressure, very professional I’ve had horrible experiences purchasing cars but Edwin did an excellent job helping me out. Thank you for making this experience buying a car a great one. Happy to be part of Toyota family!

Estuve buscando el vehículo durante días, pero solo en Autonation recibimos la información que necesitaba para tomar la decisión de compra, además que EDWIN QUIROGA estuvo siempre atendiendo mis preguntas y me sugirió el vehículo que mas se adaptaba a mis requerimientos. Excelente asesor y persona con don de servicio.

I love the service I received it was top of the top amazing people and they take good care of you the whole time you’re in there. I am happy that my husband and me Decided to be part of the Toyota family.

Fue una gran experiencia gracias al asesor Edwin Quiroga, estoy profundamente agradecido por hacer mi sueño realidad con este maravilloso auto. Gracias por brindarnos acompañamiento en cada paso, brindarnos toda la información requerida al momento de comprar el vehículo perfecto para mi familia. Totalmente recomendado, un excelente vendedor y gran persona.

Cumplimos nuestro sueño de tener un maravilloso Toyota, gracias a Edwin Quiroga por brindarnos la mejor asesoria y atención. Resaltó su desempeño, profesionalismo y amabilidad. Recordándonos que los sueños si se cumplen. Gracias Edwin, por formar parte de este proceso, y este camino a cumplir con nuestros sueños.

Excelente calificación ,un hombre detallado y totalmente informado en extensa variedad de vehículos, con su amabilidad y un buen estatu en todo el procedimiento en la compra de mi vehículo gracias a SR"EDWIN FERNANDO QUIROGA quede garantizado en el vehículo que e comprado Excelente forma de laborar con toda su actitud

Had an great experience buying my new car! Frank, Andres,Max and Younus are very knowledgeable and supportive! Thanks for the stellar service! Must stop by for any Toyota purchases!

Realmente fue muy amable el señor Edwin Quiroga por su acompañamiento en el proceso de la adquisición de mi vehículo,una persona muy conocedora,brindo la asesoria que necesitaba para poder cubrír todas mis necesidades

It was a great experience meeting with Edwin Quiroga ! He was very transparent about what they had to offer which made the car buying process less of a hassle. He helped me find what I was looking for. I Definitely recommend Edwin Quiroga he is the best !!! Thank you Edwin 👍🏼 Fue una gran experiencia conocerte Edwin Quiroga ! El es bien transparente en lo q me podían ofrecer en el proceso de compra mi carro. El me ayudo a encontrar lo que andaba buscando. Definitivamente recomiendo a Edwin Quiroga el es el mejor !! Gracias Edwin que Dios te bendiga por ser un vendedor estrella 🌟

Quiero recomendar este lugar y la atención que me dió el señor Edwin Quiroga muchas gracias por tu atención y tu ayuda con mi carro 100% recomendados el ambiente super Y si los recomiendo

Alex Nuñez, el mejor de todo AutoNation. Altamente recomendado, muchísimas gracias.

Gracias a la asesoría y a la buena gestión de Edwin Quiroga logré cumplir el sueño de comprar mi vehículo, super recomendado

Buen día para todos quedo altamente satisfecha con el servicio en la asesoría y compra de nuestro vehiculo familiar prestado por Edwin Quiroga excelente vendedor muchas gracias

This place have excellent cars and good prices, the attention is great! Edwin Quiroga helped me to select the better car. My family and I are very happy. Thank you very much!

Me atendió Edwin Quiroga, el recibimiento, conocimiento, asesoría, respeto y confianza que me brindó Edwin fueron excelentes. Me sentí comprándole a un amigo de muchísimos años. Además, como el mismo me dijo "Toyota es Toyota aquí y en el fin del mundo..." gracias por todo.

Excelente servicio , el asesor Edwin Quiroga dedicó tiempo para atender y encontrar la mejor opción para mi ! Gracias

Estoy satisfecha con el servicio que nos brindó auto nation Toyota por el asesor Edwin Quiroga, por sus consejos y compañía en todo el proceso de la compra de nuestra camioneta. Totalmente recomendado!!

Excelente servicio de asesoría y venta por parte de EDWIN QUIROGA, nos hizo todo el acompañamiento para la compra de nuestro vehículo Totalmente recomendado

Execelente asesoramiento y atención por parte de Edwin Quiroga, recomendado.

Angelica is the best saleswoman in the shop, look for it and buy your car with her, you will have the best care.

Excelente servicio muy amable 😉👍grasias ( RAÚL )

Angélica is the best salesperson, she has a very good attitude and is always willing to help you Buy a car with her.

Raúl me trató muy bien, tiene muy buena personalidad y es bien carismático

Muchas gracias Víctor Fernández este ya es el tercer carro que le compro a el. Muy atento y siempre con ganas de ayudar

Had my toyota serviced here because all the engine lights were on amd we had a trip planned. $1700 later and the lights are still on. "We replaced an engine mount changed timing belt oh and just use premium gas the lights will go off." 5 months later buying premium and engine lights are still on. But today reminded me how pathetic they are.. On my way to Discount tire 2 Autonation cars were purposely blocking the entrance in a shared parking lot. Autonation in a petty act of annoyance used their cars to block people. Don't bother with this place

Seamless. Very friendly and helpful staff. Will purchase my next vehicle from Toyota Mall of GA.

I had a really great purchasing experience with Ethan Frias back in July! It was super straightforward, putting a deposit on the car prior to it arriving at the dealership, and the paperwork was ready when I got there for pickup. His coworker who helped us in the dealership was also great but I cannot remember her name.

Una atención increíble, estoy muy feliz con mi auto y agradezco a Alex Núñez por el maravilloso servicio y profesionalismo

Gracias por la ayuda brindad y por la excelencia e información financiera de la ejecutiva Gabriela Quero que me ayudó para la negociación del vehículo estoy muy satisfecho muchas gracias 😉

Estuve en esta sucursal dealer de la Toyota para el mantenimiento de mi auto y me trataron súper bien, rápido y con eficiencia. Agradecida!

Gracias Gabriela Quero me ayudaste mucho a cubrir todas mis dudas en la compra de mi vehiculo e igual Gracias por los consejos financieros brindados luego vuelvo por otro vehículo gracias …

It was awesome

I had the best experience with Raul Mercado. I bought because he was so sincere and truly cared about my family and my daughters needs in a vehicle. Great process would definitely by again!

I always have a great experience here. This time Shannon was my service advisor and she completely took care of me. She arranged a shuttle so I could go get my nails done while I waited, they finished within 5 mins of my nail appointment ended so it was like I didn’t wait at all. The service was quick and effective. I love coming here!

I have worked with Frank two times and each time he has been more than accommodating. He has helped us and made the process much easier and go as smoothly as possible. Highly recommend him!

Raul muy buna persona, me dio un buen servicio al cliente. Pregunte por raul el lo va a tratar muy bien

From scheduling, dropping off, shuttle to work and shuttle pick up when my vehicle was ready, to picking up vehicle. All superb service. Dianelis is the best.

SUPER FAST! Most of the time I spent there was for the test drive which was all me. My dealer, Bilby, was super nice got stuff done. We asked and he received! Financing was literally just a few quick signatures and before i knew it we got the "and you're all set!" In fact the customer facing side was so fast they did even give the guys in the back a change to get the car ready in time lol.

Mark (Mechanic) and Dianelis (Service rep) took GREAT care of me!

I love this dealership I bought my car here and always service it here. Always great service! I will continue to keep bringing my car to them!

Our Autonation Toyota Mall of Georgia visit experience was awesome. Miguel was great. He showed us cars with great patience and care. We enjoyed the test drives. He was very knowledgeable about the car models. We truly enjoyed our car buying process.

I’m never done with service in under two hours, the prices are ridiculous, and when I picked up my car after my most recent visit, something wasn’t reset properly so my cruise control, radar and auto-off was disabled. I’ve only come here because my first few oil changes/rotations are free with my purchase, but now that they’re done, I won’t be back.

Muchas gracias al vendedor Alexander Núñez es una gran persona y colaboradora gracias por ayudarnos en cada compra que hemos echo.

Raúl buen vendedor con los clientes y Buen servicio

Great staff, was in and out with the car I wanted. Andres was quick to respond to my inquiry about the car and was hard working to get me a deal I wanted for my new Tacoma.

Service department is top notch!

Mr. Hasib was very helpful and knowledgeable when it came down to specs, rates, etc etc. He looked for the best options for my wife and I within the range we had set before walking in. Will definitely come back to him for anything in the future. Thank you Mr. Hasib for everything you did to make our experience go smoothly!

Fui atendido por la asesora Dianelis, siempre tiene una buena actitud y su servicio es de calidad, los tiempos de espera son muchos menores a los demas.

I had damage to the rear liftgate of my Toyota Sequoia Platinum in July. The collision dept made an appointment and I left it with them 3 weeks. When I finally called them since it was to be fixed in 2 weeks I was told the part was on back order with no ETA. Here we are in mid November. Thank goodness it is drivable but I caution anyone to think twice about this dealership and their collision dept. in a month I am leaving the state for an extended leave. Curious as to what will or will NOT happen.

Ali and Travis did amazing!!!! Really made my car buying experience amazing!

Quería dar gracias enormes a él señor Alex Núñez por la ayuda que hemos recibido de su parte en cada compra que hemos echo es una excelente persona y un gran vendedor

Great service and work, friendly folks.

Angelica Bonilla, muy buena vendedora Recibimos muy buena atención de su parte

Very nice service

My experience with Linda Bernal was amazing she’s real patient and she’s sweet. She keeps things very professional, I liked how well they customized my truck to my liking. I would most definitely prefer getting a new car at Toyota.

Very accommodating, large collection of cars (when most other dealers have empty lots), patient. we loved working with Andres.

Angelica Bonilla was great, she greeted us and helped us with any questions we had.

First time here and the experience was amazing thank you to Alex Nunez and Andres Delgado for all the help and attention

I was happy with the fair price and interest rate in today's mark but what I was not happy with was all the junk charges.The little things such as when I looked at the truck it had a receiver hitch when I pick it up it was gone a value of 35 bucks it also had 3 floor mats what used vehicles comes with only 3.I had to buy a whole set to replace.Tried to charge me 600.00 for window tint that I didn't ask for among a couple other things.Salesmen we're a little pushy when they found out credit score was in excellent range and It was the end of the month.

Anyone looking for a car should go with Raul. He was so attentive and gave us information on a lot of different options y habla español! Travis and Raul also made the experience way easier and gave us details about warranties and features. Buy your next vehicle here.

Price for changing the oil and tires rotation was ridiculous.

Juan Plaza helpful and friendly!

I am so happy in purchasing a new car and couldn’t do it without the help of Juan Plaza. He was very kind and understanding of what car I was looking for. It was a fast and easy process to me and I had no issues with Juan. Definitely ask for Juan Plaza if your looking to get another vehicle.

Good service and good bussines .

This is our second time purchasing a car on this Dealer, this time we were attended by Raul and He made a great job. He helped us to find the best car and deal for us.

Kharol Mendoza es mi vendedora estrella ya es mi segundo vehículo que compro con ella y siempre me ayuda con lo que necesito aun después de la compra. La recomiendo al 100

Excellent customer service by Shannon worked great with me Very Happy

Excellent. Good service and friendly attention. 100%

This dealership is extremely professional. Their Customer Service reminds me of Disney and how they treat their Customers. I bought a vehicle from AutoNation Toyota Mall Of Georgia, very professional team. My sellsmam was Ali.

Highly recommend both the sales and service department! Smiles all around. Appreciate the free coffee and comfortable lounge while waiting. The new renovation looks great.

Very poor response times and customer service care.

Lo recomiendo 100% personas muy amables excelentes atención gracias Sr Luis Guzmán y Mehdy Saldaña

Two hours fir an oil change and tire rotation! Not again thank you.

There are at least 4 Toyota dealers in my area but I drove an hour and a half to come here instead. This was our second vehicle bought here. Everyone at Autonation Toyota at the Mall of Georgia was awesome. They make it a pain free experience to buy a car. My Tundra arrived early and I picked it up the same day it came off the truck. Ethan and Frank were amazing!!

Ali was a great salesman to work with, I was searching for a mini van and we luckily had one we really liked. I was planning to look at other places however, because of his professionalism and will to work with me, we decided to stick with him. The price was set appropriately and the service was beyond wonderful. I highly recommend auto nation Toyota for anyone looking for a quality car. I hope to do more business with him and the rest of the team in the future. Thank you for your kindness and will to work with me.

Two hours long to get an oil change on a Wednesday.

Took my car in for regular maintenance with an appointment. When I got there, the service staff did not greet me or even acknowledge my presence for at least 5 minutes. Once they did, I was directed to Michael who was wonderful! My car was done within an hour. Overall I was very happy... just wish some of the staff were a little more helpful.

I took an appointment for my car oil change at 2:00. P.M on Wednesday 9 2022 and I need to stay there for two hours. They have a horrible service

Angelica Bonilla, si quieren buscar un carro pregunten por Angelica Bonilla, es una persona con muy buena atención al cliente

Gracias Estefania por la ayuda. Excelente atención y servicio. Nos vamos muy felices con nuestro nuevo vehículo. Gracias también a Gabriel en financiamiento. Super recomendados!

Frantz is my guy and I enjoy doing business with him.

This is the second vehicle I purchased from Frantz and I will buy more when the right time come

I always take my car to Allen Kadric, he is always nice and very knowledgeable and cares about his customers.

Si necesita comprar carro busque a Angélica Bonilla es muy amable y me atendió muy bien

Samantha was my rep to get me settled with my vehicle maintenance service. I have previously been helped by Kimberly, who is now on leave. Kimberly please get well soon🙏! Samantha did a great job! I was pleased with how she showed she cared we left happy!

We had a terrific experience with Aaron at AutoNation Mall of Georgia! We would highly recommend him and the dealership!

Maxwell was great when selling me my 2022 4Runner! I just went in for my first service on it, and was pleasantly surprised with how long it took. I expected to be there over an hour, close to two. But I was in and out in under 45 minutes. Definitely looking forward to my next service!

Eficiente en su trabajo,te ayuda a comprar tu carro 👍👍👍👍👍Se los recomiendo al 💯 💯💯💯

Always a pleasure to come in and get my car worked on here.

I made an appointment online. Check in was fast and easy. You can wait for your car or they'll provide a free shuttle for transportation in the area.

The customer service is exceptional! When we get our cars serviced they are very quick and let us know exactly what needs to be done. We have purchased 5 cars through them and it’s always been a great experience!

Mr Tyriq did an absolutely amazing jog, very patient and professional! Highly recommend!!

Toyota has the best customer service! I strongly recommend Mr. Raul Mercado as your sales associate. He is very nice, polite, attentive, extremely helpful and has an outgoing personality! Toyota tiene el mejor servicio al cliente! Les súper recomiendo a Raúl Mercado como asociado de venta! Es carismático, amable, atento y te ayuda bastante!

Excelente atención por parte de miss kharol, cumpliendo el objetivo

Bought a Toyota Camry with Bildy and Nathan. It was an easy process from test drive to signing. There were a couple of hiccups, but Bildy was supper accommodated and took care of those. Come to autonation toyota in Buford, see Bildy and Nathan for best customer service ⭐️⭐️⭐️⭐️⭐️

Excellent experience overall! Arrived at 9:30 and had a deal by 10:30. We were on a deadline and entire staff worked quickly to get us processed and out the door as soon as they could. Our sales associate Bilby Anthonio was friendly and professional and made us feel valued and confident in our choice. Travis helped us get the best rate possible and was also knowledgeable, friendly and professional. We would definitely travel here to purchase again in the future.

Muchas gracias a victor Fernández y a jose por su ayuda... dios me los bendiga.

Very professional, took the time to show us the cars explained the features of each one of them, answered all of our questions. I highly recommend Isabel at Toyota mall of Georgia. We have got a couple of cars at this location with this sales representative. Got the car my mother loved! She is the best, ask for Isabel !!!

I just bought my first new car ever a 2023 Toyota Camry with Jorge Susana and words can’t explain how greatfull I am, after a bad experience at another dealership this one was day and night 100% recommended! Thanks thanks thanks

Excelente servicio, encontramos exactamente lo que buscamos y la atención de los colaboradores lo máximo en especial nuestra asesora Adriana un amor de persona muchísimas gracias Toyota.

I absolutely LOVE this Toyota location. My husband and I just moved to the Buford area and this was our first time at this branch. The staff is phenomenal. I was greeted almost immediately, even though it was very busy, and everyone is so friendly. My service advisor was RICHARD!! He truly took the time to break down everything to me as far as the services I was receiving that day and he was very polite and kind! The shuttle driver Mr. James was also very sweet and took me to the Mall (since I had a couple hours until my service was finished). There was also another young lady who drove the shuttle and she was just as sweet and funny! My car looks great and they finished right at the time they said they would, if not earlier. I truly appreciate the honesty and that they seem to really value their customers here. The location is also very clean and has a small bakery/restaurant inside for the customers which was wonderful. . I’m very excited to return to have more services done on my vehicle. Thanks so much again!

I had a true 5-star, stellar experience with Frank Giannetti as my salesperson! He made the car buying process quick, easy, and understandable and was an asset in what is normally a very stressful and trying process. Additionally, Andres helped out immensely with the financing process as well. Both Frank and Andres worked to get me the best deal possible, and I’m grateful for their assistance! If you’re in the market for a new car, make sure to ask for these great guys!

Frank Giannetti has been so amazing through the entire buying process. I highly recommend anyone looking to purchase a Toyota to contact Frank for a flawless buying experience.

Great service from all the team! Salesperson Luis was amazing and always aware of good attention and good solutions. Had a great experience!

Took my Camry in for service, as always Map Mouth took exceptional care of me and got me in and out quickly. Thank you.

Go see Ruben Lara for an awesome service

It’s had great service here and staff was really helpful. They helped change the oil of my car and it was great !

I have had a great experience here!! Each time I go everyone is friendly and they take care of their guests!!

Tyriq and Frantz did an absolutely amazing jog, very patient and professional, we’ve been difficult customers lol!! Highly recommend them!!

My experience here was a very great experience especially after visiting the Nissan dealership across the street and couldn’t get the finance manager to work with me after buying 5 cars from that dealership. I can truly say the salesman, Ralph and his confidant Frantz made the deal happen for me and I couldn’t be more happier! Thanks Autonation Toyota Mall of Georgia family!!

Genesis was awesome!:)

When we arrived our consultant was busy with another customer and we were promptly greeted by another who swiftly checked us in! Service was fast! Samantha Hulse checked us out! She’s super attentive, honest, and friendly! Thank you! My only complaint is the vending machine had 0 drinks available!

Excelente lugar y atención extraordinaria, gracias AutoNation

Great experience...

We sold our car and it was a great experience. Curtis and Drew were great. Can’t recommend them enough

Excellent service. Service writer went and brought our vehicle to the front door so we did not have to walk to the end of the parking lot.

I was in Buford at the Autonation Toyota Mall of Georgia to buy our New car and I was excellently attended by the salesperson Gabriela Quero! We are very happy for everything Gabriela and Toyota have done and are doing for us in the purchase of our car! Thank you Gabriela! Thank you Toyota!

The gentleman that attended me that day was very professional and i would return just to receive great customer service from him. I believe his name was David but i might be wrong. Will definitely be getting his name next time i go get some work done on my vehicle.

I was in Buford at the Autonation Toyota Mall of Georgia to buy our New car and I was excellently attended by the salesperson Gabriela Quero! We are very happy for everything Gabriela and Toyota have done and are doing for us in the purchase of our car! Thank you Gabriela! Thank you Toyota!

This comfortable and good standard of living I now enjoy with my family, is all thanks to you ma'am Emilia Williams before now I had a low income and did a lot of online trade which no profit, but you can like an angle and change all of that in just one week, you turned my $600 to $8,450 with your intelligence as an expert and from that day I had made more profit each week investing more, no amount of thanks will be enough for what you have done for me and my family, but I promise ma'am I will speak of your honesty, handwork, and trust to the world, this is dream come true for me for finding a legit account manager like you, I advise the entire public to invest with MRS EMILIA WILLIAMS Contact her now WhatsApp: +1 814 822 4004 Email: emiliawilliams247@gmail.com

I had a great experience. Kharol is a rock star, she took care of me throughout the entire process, guiding me through each step and keeping me updated. Jorge was also amazing. I strongly recommend Toyota Mall of Georgia

I got my first car from them back in February. I was blessed to have gotten a brand new 2022 RAV4. It drives amazing and handles on the road like a beast. I work events and it fits all my stuff in it safely. The gentleman who helped me made sure he got the key to the RAV4 before anyone else could because there were a lot of folks wanting it. They have free drinks there for us while we wait and that was nice. The dealership is always clean. Who ever passes by you that works there or not is always friendly. I have been getting my oil changed and tires rotated there and they are always super nice no matter what department I’m in. My son likes to go with me too. I forgot the Hispanic ladies name that keeps her nails done, but she is a doll. I have had both Allen’s help me and they are awesome. I went to get my tires rotated the other day and Allen helped me. He made me feel like I was apart of the family. He always puts a smile on my face as well. Thank y’all for doing an amazing job. I drive an hour and a half just to come to this dealership, even though I do have another Toyota dealership closer. I keep going back because of the amazing folks that work there.

Recomiendo su buen servicio tanto de atención al cliente como de servicio a vehículos con repuestos de alta calidad y mano de obra calificada .

Great quick service. They run promotions too

Needed to sell one of my cars. Went online, got many immediate cash offers. Decided to go to Mall of Ga Toyota. Two hours later, got the offer I was expecting - Toyota directly paid my loan off to the bank and gave me a check for the difference. Taking all employees to Top Gold this weekend! No more, extra car & insurance.

Raul is a very courteous sales person and listened to what we were looking for

I had a great service visit with friendly service and a prompt call when my vehicle was ready.

This is a great dealership. Leslie and staff are courteous and very helpful, they were able to get my car within a reasonable amount of time. I recommend this dealership if you are looking to purchase an automobile.

Good deal, I’m thankful for everything

My regular service advisor Kimberly is AWESOME! Unfortunately she was out on my last visit for service. The experience was A LOT different without her. Although I had a scheduled appointment, I had to wait while "Waiters" were helped. At one point, I stood in the line of a male service advisor (near the wall/didn't get his name) who NEVER acknowledged me standing there and yelled past me to another service advisor "doesn't she (meaning me) have an appointment with xxx"?)! Then a female service advisor in the back row told me to come over and she would take care of me. I think her name was Samantha? She did in fact get me taken care of and I was very appreciative. Before her, felt like no one wanted to help me for a "scheduled" appointment. Always felt appreciated as a customer with Kimberly. Moving forward, if I can't schedule with her...I will likely need to look for a new place to have my Toyota serviced.

Samantha Hulse has been my service advisor for my recent two appointments. Her knowledge of the parts and services, communication and willingness to go above and beyond to take care of my vehicles was amazing.

I have a great experience with my service maintenance. Al Diallo my service advisor was great, courteous and explained everything done on the car and also ask if any question. Very helpful and a great impression .

We were interested in a Grand Wagoneer that was on the used lot. We were contacted by Ethan who set up a time to view the car. Although it was not a Toyota, he did his research and was very knowledgeable about all of the features the car had. He went through the entire vehicle showing us how everything worked. Ethan, is a great salesman who doesn't pressure you and is very easy to negotiate with. No games or trickery. We would definitely buy from here agian.

Their service dept is real easy to work with. they did a great job on repairs. Highly recommend!

Michael Lee was a delight to work with. He had a smile on his face and the best part???? He didn’t try to sell me services that I did not need! Finally, Keep those coupons you get in the mail from Autonation. My oil change was free! Very satisfied customer!

I purchased my 2021 Toyota C-HR from them in April 2021. I have my vehicle serviced there when necessary and the service department is always thorough when it comes to maintaining my vehicle

I came in just to look at the inventory of Tacoma’s they had. They had an ample selection of new and used trucks. As i was looking, Isabel approached me and helped me look at almost all Tacomas that fit the criteria i was looking for. She let me test drive a few of them and i immediately fell for one of the trucks. She helped me through the negotiation and purchase process. She was very knowledgeable about the trucks. Bill also helped me with the process and negotiation. Finally Jacker made it all possible with finance paper work and made it happen. Thank you to Isabel, Bill and Jacker!!

Recomendado al 100% en servicio al cliente Adriana suarez la mejor vendedora muchas opciónes para salir manejando el mejor motor de tus sueños .

AutoNation Toyota was a great experience. I was able to come in, view the vehicle, test drive it, and come of a fair deal. Aaron knew who to talk to and didn't pressure me while being accommodating and knowledgeable.

Allen, who helped me, was thorough and fun to my service guy!!!

Thanks for taking care of me and replacing my tire and getting me in and out promptly even as all the techs we’re trying to get out at closing time. I appreciate the manager and especially the tech taking time to stay late to take care of me.

Guys if you are looking for a New Car , this is the place to go. Contact Manuel Garcia he was an excellent salesperson. He definitely has patience with anyone. Give them a call or stop by when you are in the area

Their service is the best! Samantha and Mr Mark are excellent!

Fantastic service and the service tech I work with, Alen K. Is the absolute best. My main reason I always go back! Prices always beat others and the job is always done right the first time.

Great customer service, fast and friendly. Also amazing discounts.

Service was great, very attentive. personal was very knowledgeable and went out of there way to make me happy. service was completed in reasonable time. look forward to my next visit. Thanks Toyota. Keep up the good work.

Una excelente atención Victor nos asesoró hasta el final de nuestra compra

I took my Lexus in for new brakes. I was in and out in 2 hours for a fair price. The waiting area is nice and large with a local breakfast restaurant.

I would recommend the purchase of any new vehicle from AutoNation Toyota Mall of Georgia. The customer service and finance departments rock. I never have any problems getting routine services and I'm always in and out!

I'd like to give shout-out to Gabriela Quero for helping my son purchase his first vehicle. She was amazing: patient and very respectful. We never felt any pressure. The entire staff was fabulous and efficient. In addition to Gabriela, we worked with Andres Delgado on the money part. Very easy to work with! I highly recommend this team and dealership.

First time servicing my car with them as a new car owner and the service was excellent and quick and so professional!

I recently bought a used car. The service was wonderful and fast, in a short time I was driving. ask for Alex, he is very attentive and will help you.

Drew Davis was great dealing with my wife and I buying our first toyota vehicle. Drew was very professional and pleasant to work. Help us narrow down a fair price. Everyone was friendly and very nice. Environment was very nice and clean. We need more professional in the auto industry working hard like AutoNation Toyota Mall of Georgia. Thanks for a great experience.

Great buying experience! Surprising with the post-covid vehicle supply issues. Very nice dealership, clean, comfortable showroom. Very responsive sales team. Drew is especially helpful in helping locate vehicle options. Smooth financing as well. 5 star 🌟 all around.

High Volume but highly organized team. Service advisor knowledgable and only recommends necessary services.Prompt appointments and car done within time estimates. Use shuttle service as well.

Amazing experience. Estefania in sales department was amazing. Quick and easy process. Thanks a lot for the help. Also service department is always amazing. Love this place!

the best place to go to buy or sell your vehicle… also to do service… they have the best facilities, a nice place to be… 100% recommended

Grateful for the attention received from Gabriela Quero, very attentive to all my doubts. The dealer seems very modern to me, it is a comfortable environment. I would go back without thinking.

All the staff in Autonation is knowledgeable and helpful

because the have the right seller services,, u can buy or sell your vehicle on your language ,,, Spanish or English...I think is the perfect way to pull over more, and more clients.

Mall of Georgia Toyota is one of the best Toyota dealerships I have been in. It has a clean, big, and friendly staff ready to help you. I purchased my vehicle from salesman Drew Davis, and he was extremely helpful in supporting me through my purchasing decision. I highly recommend people buy their vehicles from Mall of Georgia Toyota.

Mall of Georgia Toyota was a great dealership to buy my first car. My salesman Drew Davis was extremely helpful in supporting my purchasing decision. The dealership was big, clean, and had much helpful staff. I would recommend this dealership for car buyers. I will be back for my service appointments!

Outstanding service, thanks a bunch to Samantha Hulse and James Pak for going above and beyond to make sure I am getting the best service.

Mike Lee has been my service coordinator for YEARS! He is always attentive and asks all the questions needed so I can get my car running in A+ condition. I have been using AutoNation- Toyota, previously Toyota Mall of GA. for the maintenance on my Lexus model cars for 17+ years. Thank you AutoNation for being so professional and helpful!

Alen Kadiric is the only person I trust with my cars. He has helped me service multiple cars. I’ve never had more faith in someone when it comes to car service. He is the only reason I drive out of the way to go to this location. The car rental department is always quick and efficient. The car service team is also always quick and reliable. I recommend this location for your car needs. I also recommend Alen! He’s always helpful and friendly and reliable!

Excelente atención. Espera confortable. Personal amable.

Always friendly, accurate time given for length of service, and upfront pricing make AutoNation Toyota Mall of Georgia my choice for service for my Camry.

I had a WONDERFUL experience with Leslie Alexander she was helpful and kind and I was in my car with no problem. I would recommend AutoNation Toyota Mall of Ga 100% go and see Leslie.

Mr Garcia was patient (he answered endless questions in person, on the phone, text, and email), knowledgeable, and personable. I appreciate his quick responses to my concerns. I would also like to mention Anderson Legair. He helped me with the financial paperwork. Mr Legair explained in detail all of the options that were available to me in a language I understood. He even promptly emailed me my paperwork (I had misplaced a few pages).

Nice clean dealer ship great customer service

Bought my new car from AutoNation in Buford Georgia a tad over 2 years ago and have my car services there ever since. I won’t go anywhere else. Always friendly, professional and does a great job no matter what department you go to at AutoNation of Buford. Recently had a recall message that popped up on my cars screen so I called to schedule to get it fixed a few days later. Took it in and picked it up a few hours later. Had no problems at all getting an appointment that worked for me and got the recall fixed within a few hours without any trouble at all. I’m disabled and the tech guy went and brought my car to the front for me so I wouldn’t have to struggle to walk through the parking lot to get my car. Very friendly professional people who work there.

Had a great experience at Toyota and loved the employee who helped me David Sutherland. He was soo nice, he listened, and I really could tell he loved his job. I hope I always get him for all my Toyota help!

Kyser was very professional, responsive and great to work with. Very smooth transaction. Listened to our needs and found us the perfect car.

Had a wonderful experience with the service department at AutoNation Mall of Georgia in Buford. Paul Kim was my technician and got me in, serviced, and checked out smoothly even finding me some discounts on my service to help with the repair costs, and provided a shuttle home while my car was being repaired. Thank you, Paul!!! Great customer service

My sales experience was excellent! Everything was explained in complete detail. Everyone was very friendly. The process did not take long at all. Excellent communication between the staff and customers. Very great atmosphere to be in and very smooth process!

Richard was very helpful with my first service experience. I got an oil change and waited less than an hour and got my car back, he explained everything and made sure I understood what he was explaining about my car. Great service!

Mike the service advisor is awesome . He went the extra mile to help me out with my wiper blades . I am new to the area and I felt like I’m home with the great service provided and fast service . I highly recommend Mike service advisor at Autonation Toyota Buford 👌

Bought my RAV4 there and still doing services because have a great staff and work on time.

I went in just to look on Saturday and within 3 hours I drove out with the Toyota Sienna I wanted at the price and payment where I needed it to be. They are a great staff

Ethan was awesome to work with even after the sale he is still helping me figure out things .

Leslie Alexander was great to work with. She was knowledgeable, nice, and always returned my messages timely. The dealership was clean, updated (new looking) and overall the entire staff was friendly and took care of us. Our vehicle looked great at delivery!

Mall of Georgia Toyota provided excellent service during my time at the dealership. Drew Davis was my salesman and he helped me on my journey in purchasing a new car. Drew was attentive, kind, and understanding. The dealership is clean, modern, filled with friendly staff, and contains many amenities. As my first time purchasing a car, it looked intimidating and complicated. Everything was done efficiently, and I was able to get my car in a couple of hours. I highly recommend the Mall of Georgia Toyota for any future visits, and I will be returning for my upcoming service.

I came here to buy a car. They immediately had someone to help us find a car. The service was excellent and I will always come here if I have something car related. 10/10

Toyota Mall of GA - I've a 2015 Tacoma maintained and managed with great results. Samantha Hulse Service Advisor is great.

Our salesman Curtiss Smith was wonderful. He made sure he explained everything in detail, was very professional, accommodating and respectful. We were extremely pleased with the service.

The service is always done in a timely manner and they are always courteous and give recommendations about future service needed. I would recommend when service is completed they bring your vehicle to the front for the customer instead of moving it to a lot a distance away from customer waiting area.

Good experience. Efficient service.

Needed service on my Camry. I showed up really early-3 hours- for my appointment. They went ahead and took the car-I was in and out with service complete within 30 minutes! Love this place!

Good seller, good service... Nice place to shopping ^^

Great dealing with Donna at the dealership. She is very patient and does her best to find what you are looking for. Very good at following back up with you and letting you know options that are available. She makes the buying process a lot less stressful.

Was able to get me in and out quickly. I purchased my Rav4 Hybrid and get it serviced. Everyone is super friendly. Fast and easy.

Sales and service are great!! I Would definitely recommend!! I’d you are looking for a car you have to stop by and check out inventory.

Ethan did an amazing job selling my family a Corolla. His breakdown was top notch, easily best we’ve ever seen. Keep up the good work.

I took my car in yesterday - I had a service appointment so the check-in was quick and the service was completed in a timely manner. I bought my two Toyotas at AutoNation and I’ve never serviced them anywhere else. I’d give them 5 stars ⭐⭐⭐⭐⭐

Great Service! Oil change and tire rotation in an hour. Great Service Thank you Samatha.

Went in for scheduled 5,000 miles first service, had appointment for 10 am, was done 20 minutes later!

The service is why I come back. My service advisor Alen Kendrick is the best. Only come because of the service he gives my family.

The wait time was excellent. The service advisor Samantha was thorough and polite

My experience with Autonation Toyota Mall of Georgia is always impeccable. They know how to treat their customers and be time efficient. For my maintenance I always go with David and he is great and fast! I’ve had terrible experiences with Toyota before specifically off of pleasant hill. But the experiences massively improved when I went to autonation Toyota mall of Georgia!!

Fast service. And the service advisor that helped me, his name is Alen Kadiric is very helpful. I’d give him 5 star.

quality work and good reception

The service here is top notch. I always go to service advisor Map Mouth. He is knowledgeable, friendly and communicates very well. He makes sure I get everything thing I need for my 2015 1794 Tundra to keep it in top condition. He’s the reason I use Autonation Toyota Mall of GA.

I have had the best experience at this dealership. They truly have gone above and beyond for me!!!!

Very good experience. Maintenance was done in a very timely manner. Customer service was excellent.

This is the best dealer in the city

The overall experience was good but the mechanic left oil finger prints all over the front of my white car and didn't remover my old oil window sticker. Do better!

Best service and sales!!! No complaints!!!

If you are choosing to have your car serviced at the Toyota Mall of Georgia, please ask for David to be your service provider. He sure does give A+ customer service. He is honest and finds answers for problems not create more stress and anxiety. David Sutherland, thank you for taking care of me.

I had a great experience here buying my 2020 Jeep Sahara Wrangler! Everyone was so helpful and I loved the variety of vehicles they have!

my appointment was at 10am, and I walked into the dealership, was attended to immediately, and shown the very comfortable waiting area. my 2022 Rav4 was due for its first oil change. I had my car back at 10:50! they were very busy, but got me in and out in reasonable time from my appt! I highly recommend AutoNation Toyota Mall of Georgia!

Awesome experience and great customer service

It’s a busy location but they get things taken care of. New updated service area is nice. I’ve been coming here since I moved to GA and they’ve always been great to work with. Mike and James have been taking care of my vehicle services and I can always count on them and the team; it’s appreciated.

their customer service is 💯💯.bought my car from them in 2018,and service my car there as well.

Excelente atención de la Srita Kharol Mendoza una asesoría de lujo, una guía extraordinaria que se requiere para adquirir nuestro primer crédito. No dejen de visitarlo.

I always get excellent service on my truck. The customer service is always 10++.

This was the easiest car buying experience, I’ve ever participated. I was lucky enough to work with Fred and Luis, both incredibly knowledgeable, patient and accommodating. I’m so appreciative of all their hard work. Even after the purchase of my new vehicle, both reached out to offer assistance with any further questions I may have had. Both receive high praise, in my book! Thank you, thank you, thank you!!

Alli was great and there service and team are excellent tam. They work with you and make you feel part of their family. I recommend you to stop and give them a chance to see what they can do for you. You will live with a big smile and satisfaction.

Me gusto porque fue en mi idioma todo el proceso , me explicaron todas mis opciones lo hicieron fácil y confiable .

Miguel was amazing, Thank you so much I love my new Corolla cross...AutoNation is best to buy a Toyota From, wonderful customer service!

Hi, this is my 5th car I bought from them, very professional great rates service and financing. Why would I go else where?

went for my first appointment for a maintenance on my Toyota Hybrid, everything was fast , everyone was kind and Christopher R was very helpful. thank you !

Great service department, they are friendly and professional

Yes is excellent service and the sales man Richard Ynsana is great, very professional and excellent job thank you

Luis the sales rep made it so easy to buy a new car. We did not have to wait long to sign the papers. Everybody involved was so helpful and informed.

Purchased my Ram 1500 and it was the easiest, fastest and nicest experience I’ve had purchasing a vehicle. From the test drive to signing the paperwork, everyone was great. Elvis, Travis and Younes made my experience an easy and great one. Highly recommend them for your next purchase.

Alan Richter has been taking care of me and my Camry since 2014. I always feel well taken care of. Thank you, Alan!

They go above & beyond to make sure you’re happy with your new vehicle! The team is super friendly and outgoing! They definitely have a Customer for life! We just LOVE our new 4-Runner TRD! Thanks Wade!!

But a new Toyota highlander recently, although I didn’t want to spend the amount I spent, the staff Aaron my sales agent was kind and did a good job helping us to make the right choice and all the managers were kind. Thank you all. I will definitely refer others to your company.

Samantha was excellent to work with. I highly recommend her.

I highly recommend Mrs Kimberly Louis to everyone looking for Forex and Bitcoin trader. Words can't describe how wonderful she's did on my trading account, I am delighted I trusted her and gave her a chance to help grow my $500 in to $7,000 in just a week. I advice the entire public to invest with Mrs Kimberly Louis contact: + 1 (860) 556‑3122 Email: kimberlylouis110@gmail.com

the camry needed service,due to previous experience with other dealerships. I went in with a 5 gal bucket of Vaseline. Didn't have to use any. They made it simple ,explained well and did what they said. Will use them for the tundra

Had a great experience. Wade Larry was a wonderful sales person, listened to our needs and wants and found us a wonderful fit. My first Hybrid and I am loving it. Thanks again!!

Always prompt, efficient, courteous and informative.

Map Mouth was very helpful and provided service efficiently.

Great customer service . The courtesy care drivers and service is a major plus !

Wonderful staff in all areas. Exceptional sales staff. Carla Diaz Mota was my sales representative and she explained each step of the purchase. She told me about warranties, extra that I could add on. She took her time with me while I looked at the car. Can't give her enough Praise. Jose the financial person was exceptional as well. I would highly recommend this company.

La señora de servicio al cliente llamada Genesis, me dio una buena atención y el servicio es excelente . Recomendado. Gracias

La mejor atención al cliente siempre pendientes a darte el mejor negocio💕excelente personal de trabajo.

I love automation the are the best! I been a customer for 6 years! excellent customer service! yesterday I was there and got a chair massage ! waiting for my car to be service! never ever had a massage at a dealership! Cecelia was excellent! thanks you automation for always making my experience great! I recommend everyone to go to automation! Angela hodges

David helped e out and was amazing! He had wonderful customer service and was very knowledgeable. I will be back! Thank you David.

I can proudly say this is my first and best move ever,it provides best platform to enhance knowledge and skills.I feel so satisfied and glad to be associated with quanbitcoin the best expert forex/binary company. I have made my first withdrawal of which I invested $1,000 and earn $11,500 in just 7 days It was so amazing to invest with the right expert traders you can make the move to contact him via Email:sheilabratton354@gmail.com WhatsApp:+1(510)224-4372

I brought my Rav 4 in for an oil change and didn’t have an appointment. I was treated with respect and I ended up having my 90k mile maintenance done ( I knew I needed it). I was surprised how quickly they were able to get everything done as I had to wait for it instead of dropping it off. There was no high pressure selling and they were very polite and efficient. Thank you!

I have had great experiences here with vehicle services. The service manager was very helpful, explaining and answering all of my questions. They explained what was recommended, versus what was needed immediately versus, what needed to be on my radar. I appreciated that.

This was the 3rd or 4th time we have had put new tires on our Highlander here!! Never a disappointment!! Would highly recommend. Thanks for the great job, once again!! See you soon for an oil change. 😊 Thanks- Brumbalow Family

Great car service, awesome customer service

I always feel welcome and know my car is taken care of. Thank you

Ask for Map! He is honest and doesn't try to sell you any pointless extras. Because of Map I will be back dispite a negative service incounter with another employee. Thank you again Map for going above and beyond for your customers!

From the moment we entered the service center, Alen was a huge help—guiding us through the process of getting the car checked out! The best part was that Alen stayed in touch with us every step of the way to keep us informed—we would definitely go back for our Toyota needs!

I love coming to mall of GA Toyota where i know either Mike or Samantha in the service area and Mark my mechanic will take good care of my Sienna. They are honest and up front with any service or repair. They are also very friendly with great customer service. I know when Mark repairs my vehicle and said everything is good I can trust the work. I recommend this facility to anyone who asks where i get my cars serviced. Your new service and waiting is very inviting.

I always receive great service and care when I bring it to auto nation Toyota. Mike and mark always are honest and make sure my sequoia is running at its best! They never treat me like “a woman who doesn’t know anything” like at other dealerships! They explain everything! And if I have a big service that is coming due that I will need, they let me know at my oil change so I’ll be prepared for the next service and not surprised with a big bill! They are awesome and I only trust them!

Excellent service. Professional. Prompt to follow up. Did everything possible to get us the best deal and accommodate our requests. We had an outstanding experience working with Dave and Younes. Highly recommend. We chose this dealership over our local Toyota and could not be happier with our experience! 2022 Sienna Hybrid has only needed to fill the tank 1 time in 2 weeks. My Highlander is much more spacious and luxurious than my previous RAV4. We look forward to sending our friends to this dealer!

Very professional, very efficient, very courteous

Bought a new Toyota Corolla hybrid from autonation. Love it so far. Andres was a great salesman. Help me with all the technology and new features to the vehicle and went above and beyond. My vehicle had a scratch or two in the finish and they buffed it out with no problem and no hassle and very apologetic. Great place to buy a vehicle highly recommend they do a great job

Had a great experience buying my new Corolla hybrid from autonation. My salesman Andres walked me through the whole process. Easy and accountable. Loving my new car I bought from them. Very friendly and sociable staff. Very helpful with all the new technology in these cars

Andres has helped us buy several cars in the past and I just cannot recommend him highly enough. He listens very carefully to what type of car you want, including the features and price and he delivers exactly what you ask. He is thoughtful and thorough - and best thing is - he CARES. He has a sincere desire to give you the best product and service. I always feel valued and heard. He is wonderful, and I will buy another car from him when the need arises again. You cannot go wrong with Andres. And his track record is proven, as he has been with Auto Nation Toyota for many years. It is no wonder why, Toyota is blessed to have him. Thank you Team- Toyota.

Had a great experience with Duke. He got me in a truck same day and I got a deal considering that there trucks are being sold at sticker price or at a mark up. I also appreciate that the entire team was considerate of my time because I wasn’t at the dealership all day

they were fast, personal and honest

Best dealership I’ve ever had the pleasure to work with. Chris from Auto Nation Toyota Maal of Georgia is certainly on top of his game. Highly recommend this dealership.

My service appointment was quick and they are always friendly and professional!

Had a great service experience with Michael. He kept us updated on our car’s status and provided honest recommendations for our service.

Map Mouth is the go to guy for service

Needed 50,000 mile service. Paul was very helpful, showed me what service warranties I had so that they could be used. Experience was very good!

I had a "check engine light" on my 2022 Tacoma at 1073 miles. They had me bring it in and diagnosed/repaired it in about an hour. Great service and friendly staff. A+

I would not recommend this place to anyone. My car was towed here after a accident I was contacted stating my vehicle was ready, However it has not been properly fixed it still has damages. I was lied to several times. I feel like because I am a woman they are trying to push me around. Do Not Take you car to this place for any reason pure laziness and untrustworthy.

Great group of people. Had a pleasing experience at the dealership. Kate and Luis were great. 100% would recommend.

David, my service advisor, was courteous and professional. He was able to answer my questions. I trust the work that was done was completed as expected.

Excelente servicio, se resolvieron todas las dudas, se me ofreció el vehículo exacto que cumplía con mi nesecidades así como también se me habló con la verdad desde el principio ya que soy primer comprador. Me atendió Gabriela Quero y la recomiendo a todos ustedes para que les resuelva las dudas relacionadas con adquisición de un vehículo nuevo o usado. Excellent service, all doubts were resolved, I was offered the exact vehicle that met my needs as well as the truth was told to me from the beginning since I am the first buyer. Gabriela Quero assisted me and I recommend her to all of you to resolve any doubts related to the acquisition of a new or used vehicle.

Took my Highlander for service Seventh of March 2022 great service did my front in alignment balancing four wheeler balancing of this car runs hundred percent better service advisor was very knowledgeable friendly and comfortable got my car washed that was cool clean car always runs better Service advisor Dianelis Is very knowledgeable and friendly and knows how to make a feel comfortable when you visit the dealership thank you so much see you next service

simply the attention was the best I had visited other dealers and the attention was different thanks now I have my highlander

Efficiency and friendliness

Lo mejor es la atención por parte de sus vendedores y especialistas, la rapidez del servicio y la comodidad de sus instalaciones y salas de espera.

Excellent customer service, friendly and prompt staff.

Excellent customer service, friendly and prompt staff.

I took my daughters Corolla in for service and they were quick with it. The customer service was good like always.

Our Sales person Katelynn was very thorough. I highly recommend AutoNation! Kelly

I recommend the service department but not sales department.

The staff is extremely attentive and super helpful!

I have loved everything about this place. From buying to service they deserve 5 stars! Paul Kim in the service department has THE best customer service. Thank you Toyota Mall of GA for always making me feel like I'm your best customer!

Kyser was an absolute gem to work with! He and the entire AutoNation Toyota Mall of Georgia family made this a most pleasant experience. Car shortages right now are no joke, but Kyser found us exactly what we were looking for and had us on the road in no time!

Excellent follow-on service. Their maintenance department is professional, on-time, and friendly.

Bought a Nissan from this dealership and I had to get a new transmission in the first month then the same day I picked up my car from getting a new transmission I ended up having to get a new transmission mount .. I’ve had a horrible experience with this dealership all this happened in less then a month I been in rental cars more then the car I bought from them.. I’ve tried to trade it in with another car and they tell me $7,000 will roll over onto the new care because the car lost value when I drove off with it but how??? When they had the car half of the time in the service department and I been in rental cars !!! Please make it make sense !!!! I regret making any type of business because they sold me a LEMON !!!!!

Appreciated all the helpful information and time Luis spent helping me find the RAV4 I was looking for under my terms.

Andy was really helpful. he answered all of our questions and got us a great deal.

Excelente servicio recomendado 100%

Por que el personal es muy amable me atendió Gabriela y es muy excelente persona se las recomiendo

Fast and Quick Service. In and out less than 60min, and u get a free cup of coffee ☕️ too

Fast, easy service. Alen was thorough and gracious.

Having tried different trading platform , my last experience with Mrs Kimberly Louis is the best ever, I traded with $500 and within a week i made profit of $6500 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend Kimberly Louis platform for effective trade to every one. Email: kimberlylouis110@gmail.com whatsapp: + 1 (860) 556‑3122

this place is always so so helpful! I would expecially like to thank Paul Kim. he was extremely helpful

I made a oil change appointment and was in and out in little over 1 hour

They take pretty good care of me, I can’t s wait until they can open the food bar.

They consistently go above and beyond.

Great customer service and thorough with my vehicle. Highly recommend !

Great service by Alan my advisor. I will only take my Prius to AutoNation /Toyota Mall of Georgia. Outstanding team!

the agent Samantha was excellent

This has been the best car buying experience I’ve ever had!!!!! I’m so thankful for car salesman Nick Stamp for helping me weigh my options finding the perfect car that will make me more than break me. AutoNation all day!!!!

Ease of purchasing a vehicle.

excellent service, for affordable prices

Our Sale Associate Donna Smith Gilder and Lorenzo the Sale Manger worked with us and made us feel like a customer should be feel there was no pressure they let us make our own decisions all the while we talked like we known each other for years although we were strangers. Who could ask for better

The sale associate Kate xxxxing lie to make us come to the dealer for nothing waste my time. I ask her very specific questions that the price on the Venza and did your dealer charge all the xxxxxxxx options like ceramic coat and windows tint to add another 6000 on the sticker price. She told me no we don’t do that here. All xxxxxxxx and lied I came in today she was overwhelmed with appointments another sale person have to come help me and come back with all that xxxxxxxx on the paper.

They did great............🤟👌

Great experience one of the best that I have had when purchasing a new vehicle. Would recommend or come again if needed. Everyone was great.

Excellent experience. Tyrell took care of me and my family! I very pleased with my new vehicle. I will recommend this dealership to everyone I know.

Tenía el deseo de comprar 2 carros nada más, pero la excelente estrategia de venta que Joffre aplicó siendo paciente y cortes , pero persistente y tenaz transformaron mi deseo y el de mi esposa ; en una necesidad . Sumado a esto el diligente acompañamiento de León fue crucial para una final decisión. Agradecemos sobremanera la siempre atenta forma de atendernos ... esperando volver a comprar mi siguiente carro (el cuarto con ustedes) pronto . GRACIAS!!

I really appreciate the professionalism and knowledge of service advisor Kenneth Brannigan. Thank you

Hola soy vinicio reyes associated in sales del dealer de Toyota mall of Georgia mi contacto es el 770-330-1071 si no pregunten por mi en el front desk “Vinicio” yo me voy a encargar de ayudarlos y seguirlo en todo su proceso. Atendiendo siempre a la familia hispana.

It’s a nice enough dealership until you have issues: 1. Overcharged on state sales tax, still waiting for a refund. 2. A slightly used Lexus with 22k miles was sold to me with brakes and tires that ostensibly passed “inspection” but less than 2 weeks/2k miles later, my local Lexus dealer determined they were unsafe to drive on and required immediate replacement for brakes AND tires. I’ve been ignored on this safety issue. 3. Title hasn’t been delivered to Florida DMV/Banking institution after purchase, and I haven’t heard anything from the dealership on this either. 4. They list themselves as a 1-price dealer, but tack on $2k extra to every car for dealership add-ons. Having driven a long distance to purchase the car I wanted, I was irritated that I still had to negotiate to get the advertised price. 5. Held up in finance department for 3+ hours despite having a pre-approval letter from my bank for MORE than I was buying the car for. They stalled until my bank almost closed in an effort to make me use their financing options. I’m extremely frustrated, and don’t recommend this dealership. My salesman (Drew) was polite and easy to work with, but the rest of the staff has been unhelpful at best.

Oh my goodness what a wonderful experience we had at AutoNation Mall of Georgia Toyota! Tyler and Travis went out of their way to make sure we got the car perfect for us. Then Travis sat with me and showed me all the features of the car so I know where the brakes and the lights and everything was!! Then TJ did the financing he was so kind and sweet. I will highly recommend them to anybody!!

Beware,,, My wife and I went into this dealer this evening sat down to purchase a vehicle, after starting the process we were told the price of the vehicle and we had agreed to that price while waiting for the paperwork we were told that the Sales Mgr requested that we purchase almost $7,000 worth of dealer accessories in order for us to be able to purchase the vehicle. This vehicle has not even hit the lot so they can’t say the accessories had already been added. Not a good way to conduct business we walked out never to return .

Glenn and the Service Team are great-I wouldn’t take my cars anywhere else!

My wife and I purchased a Sienna van from AutoNation Toyota Mall of Georgia in 2017. We're closing in on 100,000 miles with no problems what so ever. All of our maintenance has been done at ANTMOG - everything has been done professionally, at a reasonable cost, every time. We both agree - best car we;ve ever owned.

I always take my car to the Toyota Mall of Georgia, because my last 3 Toyota I bought there and they do excellent service and excellent Customer Service. I recomen them 100%

Wade and TJ were absolutely phenomenal. Their knowledge, professionalism, and customer service went above and beyond. I was treated well, and listened to. I was able to get the exact vehicle I wanted. I fully recommend this dealership.

I take my Lexus IS & my sons Scion TC there because they are made by Toyota. Map takes great care of us, and their work has always been good.

Alan took great care of me and my 4Runner for my 15k service. I’m always anxious when I go to the “car place” because I don’t know much about cars, but Alan explained everything to me and was very informative even with his busy schedule! 10/10 recommend!

We own two Toyotas and have both serviced here. We always receive professional care and service to our cars. We never even consider going anywhere else. I recommend them to all of our friends.

I went on Saturday for a service visit excellent customer service.

I went looking for a car and my experience with Wade was second to none. I am usually wary of car sales persons but he took time to make sure I got a car that I was happy with. He's interest and care to get me a car that satisfied my needs gets him my recommendation anytime. Thanks Wade.

We worked with Ruben Lara and he was very helpful and we really enjoyed working with him. We also enjoyed Lorenzo he was such a great help. Thank you Ruben for everything and thank you Lorenzo

Chris is my go to person He is knowledgeable, professional and friendly.

The sales people and financial department people are the best. They really took care of me and got me into a brand new 2021 Camary and lowered my APR by 2 points. I couldn't be happier.

Service Advicer MR Map was very abusive and throw me out of the service area, I complained with manager, but look like is normal way to operate.

I had the pleasure of working with Katelynne yesterday to purchase a 22 Corolla! I didn’t make her job easy but she made the sale easy! Had the pleasure of working with Wade as well who ensured no negative experience occurred. Then lastly, Louise was great in the finance department and explained every detail and process as should be done!

Great service as always. Friendly staff, timely oil change and tire rotation and nice lounge area with coffee and chairs. Really love what they are doing with this dealership and the new renovations that's taken place. Can't wait to see how it turns out!

The staff was outstanding. So friendly and accommodating.

Highly recommend buying a car from here! My husband and I were on the hunt for a new car. The market is weird right now but luckily we stumbled upon a nice Lexus hybrid sold at AutoNation Toyota Mall of Georgia. It was super nice and a great price. We were very happy to have found it. Andres LLano helped us all along the way. We have three kids so that makes the car buying experience hard as is. Andres Llana was the most patient and friendly sales person we’ve ever met! He needs a raise for all he put up with that day. Wow. We are so happy with our car and our experience. Worth the drive. Worth the wait. Thank you! - Heather and Devin Sanders

Kimberly was so friendly and helpful on Saturday. I recommend her as a great service advisor.

Great honest people! Ask for Alan Richter, he is the greatest service advisor.

Dianelis Lindarte Soto thank you for all your help! Always very helpful!

My car buying experience was pretty good but my experience was the collision shop not so much. It took them 2 weeks to fix surface damage on the vehicle. Once I got the vehicle home I noticed that my passenger side doors would not lock manually or with the key fob. So I had to go back to have that issue repaired. They also returned my rental a day late. Luckily enterprise was able to fix this but had I not thoroughly looked over my receipt I would have never known.

Yes I do. they help me to get a car on spot thanks to jazmani I forgot the guy name he is great 👍 supportive staffs

Maxwell Bell and Bill B were so entirely helpful. They got me the car I actually wanted and in a reasonable time and price. 2 thumbs up.