Model Showroom
Recent Reviews from AutoNation Toyota Mall of Georgia
5
I dropped off my car for several different kind of services but it was done in a day. While they fix my car Samantha(dealership sales) and I TXT each other about additional service which is easy to communicate each other. And of course dealership has pick up & Ride service for customers who live in 10miles so that is one more great service for me too.
PX4storm
Mar 27, 2023
5
Gracias Victor y a jose, este es el 5th carro que compra mi familia aqui... de verde gracias por todo.. muy buena atencion
Henry Suarez
Mar 27, 2023
5
Buenos precios y vehículos
erick galue
Mar 26, 2023
5
Everyone was extremely helpful, they made the process so smooth and easy for us. Huge thanks to Joshua for his patience and support! Can’t wait to do business with them again in future.
GigiRod
Mar 26, 2023
5
Thank you Joshua for all your help and patience. You made the process of our purchase so much easier!
Isis Rodriguez
Mar 26, 2023
5
정말 친절하게 잘 설명해주시고 william이 정말 친절합니다
최인철
Mar 25, 2023
5
They are amazing If I’m being honest! THE BEST EXPERIENCE Kharol Mendoza our Sales person , was AMAZING! She was super knowledgeable and continuously worked with us to achieve our goals. Jose R Figueroa, in finances, was excellent too! Both of them ensure we got our dream car, within our budget! I cannot say enough great things about this place or these guys. Thank you for making ALWAYS making it a experience buying a car together a GREAT one!
lesley ponce
Mar 25, 2023
5
Anjelica Bonilla excelente atención se las recomiendo
Yesenia Chinchilla
Mar 25, 2023
5
Perla was an amazing help with our new 4 runner!
Cameron Shields
Mar 25, 2023
5
Raul me trato muy bien en autonation Toyota mall of ga.. se los recomiendo mucho .
Armando Charicata
Mar 25, 2023
5
The staff kindly guided us and explained in detail the maintenance to be carried out next.
윤익상
Mar 25, 2023
5
Perla was awesome, she was very helpful, the best!
martha isabel montoya gomez
Mar 24, 2023
5
Raul is a very kind and patient associate. We are very grateful to how informative he was. Truly one of the best.
lorena aviles
Mar 24, 2023
5
Mike and Andreas were very efficient and very helpful with helping me get a car. I am very grateful for them , they were able to get me approved , very reasonable and understanding , and they helped me get the car that i been wanting . OVERALL GREAT experience and i would recommend them both to anybody ! Go shop at Toyota mall of Georgia !!
jnae shaw
Mar 24, 2023
5
I sold a vehicle to Autonation. It was a fast and straightforward transaction. I’d definitely do business with them again.
Todd B
Mar 24, 2023
5
Gracias Perla por el buen servicio. Me gusto mucho su comunicación y atención. Muy amable y profesional. Me respondió todas mis dudas. Solo vine por cambio de aceite y me terminé llevando un carro nuevo. Gracias TJ al financista por ayudarme con mi aprobación.
Paola R. Bravo
Mar 24, 2023
5
Gracias a todos por tan buena experiencia en la compra de mi carro y en Especial a Andres Llano quien me ayudo y fue siempre paciente, muy atento y cordial en todo el proceso buscando lo mejor para mi!!!! Mil gracias a todo el equipo de AN Toyota.
Lina Ramirez
Mar 24, 2023
5
MAXWELL BELL AND ANDERSON. As soon as you step foot into this place I strongly suggest you ask for these guys! Max asked what my budget is and made sure I was happy with my vehicle. I was very nervous making my first big purchase but max made it very easy. You can see and feel how determined he is to get you what you want… and to add on I left with something I didn’t think I would get. He explained everything throughly and fought for me. I’m very appreciative of him. I already referred 2 people to him! Top tier customer service. Anderson took care of finances for me and made sure i was happy with my monthly payments, the amount of expertise truly paid off. Very happy with my experience because of these two guys. I cannot wait to spread the word! THANK YOU MAX AND ANDY!
Jessica DeSantos
Mar 24, 2023
5
Great salesman!! Friendly , helpful and knowledeable. Highly recommend!!
Genevieve Demint
Mar 24, 2023
5
From the minute I walked into the service area, I was greeted in a friendly manner and made to feel like I was a priority. The process went very smooth and Al was so genuine and accommodating!
KStout1
Mar 24, 2023
5
Pleasant personality and went above and beyond to assist me.
Customer
Mar 24, 2023
5
Very cordial and professional customer service. Took the time to answer my questions and explain my options.
JOSEPH CYRIL LAYNE
Mar 24, 2023
5
Chris was very helpful and friendly during the whole process.
Erika Willis
Mar 24, 2023
1
They want to force you to buy $7000 accessories, because they are too good to charge you market adjustment.
Michael Huang
Mar 23, 2023
5
Muchas gracias Angelica Bonilla por todo la información y el acompañamiento que nos brindaste cuando compramos nuestro carro muy buen servicio 👌👌
Maria salome Duque reyes
Mar 23, 2023
5
Very cordial and professional customer service. Took the time to answer my questions and explain my options.
Joseph layne
Mar 23, 2023
5
It was wonderful - the work was done in a timely manner. My service advisor was Awesome.
PM@196w
Mar 23, 2023
5
Raul was a exceptional guy and he gave me a great deal. I’m very happy with my purchase
uyen beti
Mar 22, 2023
5
Excelente la Atencion. Perla y Tj muy buen servicio muy contenta salí
Tatiana Medina
Mar 22, 2023
5
After several bad experiences around me they were all refreshingly great!
Kimberly Lair
Mar 22, 2023
5
Donna Gilder was a pleasure to meet and get us through the process.
Guardian of the Good
Mar 22, 2023
5
Had a great experience here. Found an amazing car and worked with my salesman, Maxwell, to get a great price for it. Maxwell showcased all the features that the car came with, and had an amazing test drive route that showcased all of the car's capabilities.
Daniel Lykins
Mar 22, 2023
3
Rep tried to lie about promotion. Requested car wash but in the end car was not washed. Back trunk was not opened after oils change and multi inspection.
Vinh Nguyen
Mar 22, 2023
5
Exelent service every moment when i go to the de alerta in every servicio
Maylim Ramos
Mar 22, 2023
5
Always great experience with my service advisor Chris been coming here for awhile.
Enes Omeronic
Mar 22, 2023
5
Maxwell Bell was fantastic. He listened to us, gave us a nice test drive, got us the final price we wanted and convinced the finance people to accept a personal check for the full amount due to us being repeat customers.
Stephen Lykins
Mar 21, 2023
5
EJ provided excellent customer service and excellent customer care. He was not over bearing or pushy. I was in and out of the auto center within 15 minutes. He had all of the paperwork completed and ready to go. The process was too easy. There was no haggling. I was given a fair price for my vehicle.
R Huley
Mar 21, 2023
5
Excellent and fast service!
Mercedes LLano
Mar 21, 2023
2
I purchased a 2015 from AutoNation Toyota and it was a good experience, my salesman answered all my questions and got the best financing for me except I get a call 2 weeks later from a team member of AutoNation telling me to come back In that they have a misprint with the mileage on the registration they put in wrong numbers and need for me to back in and sign more paperwork, now if that's not shady and fishy then I don't know what is!!! What big Auto dealership makes that kinda of mistake??? Shady shady what an inconvenient situation very upsetting!!!!
Jennifer Ridley
Mar 21, 2023
5
Clear, clean and on time.good customer service . This is the right place to tell my friends. A+++++ Thanks…!
Hungloan Nguyen
Mar 21, 2023
5
Easy to schedule. In and out quickly with no issues!
Greg Perry
Mar 21, 2023
5
Raul gave me a great customer service. He is great guy and I’m happy with my new 2023 Toyota Corolla SE
Gary Dean
Mar 21, 2023
5
It's always a hassle trying to make time to get your car serviced, but Alhassane Diallo was very fast and efficient. I came around two hours before closing, and it happened to be the time that he was going to head home. He was so kind to stick around and took time to give me the run down of what I need to be mindful of with certain upcoming mileage points. That was real important since I am always pushing the date of when I should bring my car in by many months.
Daniel Nieto
Mar 21, 2023
5
Could not be more pleased with the overall service and attention this store provided. Sales, service and finance were all professional even aftet we forgot to unlock our credit for the day. Quickly got back on track; sales took time to show basics of vehicle and both service director and general manager introduced themselves. Genuine people here.
Gumshoe
Mar 21, 2023
4
Bought new tires and had an oil change. All was good except I asked them to save the 2 tires with less wear and to put them in my car. When I went to leave I noticed they weren't in there. I had to wait while they tracked down the tires.
Karen Karl
Mar 21, 2023
5
This place is top notch! Everyone including the sales, finanace and service reps were professional, courteous and fast! The GM even introduced himself and thanked us for buying at his location- cant beat this store for an all around great experience!
Gumshoe
Mar 21, 2023
5
Drew made car buying simple. He didn't low-ball my trade in. I'll definitely be back!
Rebecca Harris
Mar 20, 2023
5
Just had my new Highlander serviced at Auto nation in Buford. It was so easy to set up . They called me the day before to remind me. They took my car in and said it Would be ready in an hour. I thought “ no way” . Sure enough I got a text in less than an hour. Shannon was also great to walk out in the rain to my car to stamp the warranty book. 💕
Patty McBee
Mar 20, 2023
5
Maxwell is hands down the COOLEST dude ever, he's extremely knowledgeable, kind, and funny as heck! He makes the process of looking at cars fun and enjoyable. I will definitely come see him again when I'm 100% ready to buy a new whip.
Olivia Lane
Mar 20, 2023
5
Awesome place and great customer service. Love both of our vehicle we purchased from here. Highly recommend this dealership!
Marcelo Bump - My Expert Realty
Mar 20, 2023
5
I bought a lot of new vehicles before and dealt with a lot of different dealerships Ralph was absolutely amazing didn’t even feel like was talking to a sales rep but a friend
Cody John
Mar 20, 2023
1
Automation, unashamedly, adds a "marked adjustment" to it's prices. One car was $7,500 plus dealer add-ons and fees. Another had $5,500 in dealer add-ons. None if this includes extended warranties or fees. The salesman told us us "it's supply and demand." Beaver told us they don't do market adjustments. We bought a Honda one block from Toyota MoG. We will not consider an Auto Nation dealer in the future. Each time we go to them it's the same story. "We're charging extra because we can.
Charles Daniels
Mar 20, 2023
5
I want to thank Miguel Acosta for helping me get my dream car. This is my 2nd vehicle here at Autonation Toyota Mall of GA and I could not be any happier. Miguel made my car buying process enjoyable and helped me get the best deal possible. Ask for Miguel he will make sure you leave with a new car🙌🏻 And Thank you to José my finance manager for being helpful as well with my trade in process. My overall experience was quick and great! 10/10 recommend.
Allison Acosta
Mar 20, 2023
5
When Making an Appointment,Each time for my Vehicle,I Need service, I would Call service man (Rep) Chris Richter, at AutoNation, mall of Georgia,Mr Richter, check My Vehicle in , service work .let?s me know how long it would take,? he takes time and explain, what it needs or What it May cost for , each services he makes sure I keep my Vehicle in good running Condition. Thanks AutoNation for A Caring Staff
Arlean West
Mar 20, 2023
1
They have me confused with someone else. I keep getting personal information belonging to the other customer including credit card information and receipts. I have called the service advisor several times and he doesn’t do anything to correct the issue. I then asked for the service manager. I of course got his voicemail and left a message that has never been returned. I then called and asked for his boss and of course received his voicemail saying that he was the service director. I left yet another voicemail and he has never returned my call either. I have received 10+ communications from them (regarding a vehicle that I don’t own) including this invitation to leave them a review. Here ya go!
D S
Mar 19, 2023
5
He helps me a lot! Thanks
sangmi noh
Mar 18, 2023
5
Si estan interesados en ir acomprar, un carro yo les recomiendo !AutoNation Toyota ¡muy buen lugar ,la que me atendió Mística Cardenas muy profesional, les recomiendo!!
guesito zarate
Mar 18, 2023
5
Perla García y Angelica Bonilla Me gusto mucho la atención y la ayuda que nos dieron para escoger el auto que nos gustó 100% recomendado
Uriel Montoya
Mar 18, 2023
5
I have purchased two vehicles from Maxwell. Each time, he was very patient and helpful throughout the process. He does not pressure you to purchase but supports you throughout the process by answering questions and providing all the information you need. He has made the car buying process much easier and less stressful. The employees of the dealership are professional and courteous, and I would definitely recommend them.
Sonya Nave
Mar 18, 2023
5
Sold my 11 year car here under an hour, great offer and service. Very satisfied
Sean Hua
Mar 18, 2023
5
Maxwell was absolutely amazing! He took the time to walk though everything and was very clear. He was transparent about the good and the bad of each vehicle. I would absolutely buy another car from him!
Paige Gregory
Mar 18, 2023
5
Miguel Acosta was very helpful, knowledgeable and engaging. He made the whole process easy. He was knowledgeable of the software and very patient working with getting the sale done . I was very pleased with the service and will recommend AutonationToyota and Miguel to my friends that are looking to purchase a new auto.
Hervey Griffin
Mar 18, 2023
5
Son muy amables y te ayudan a que te lleves tu carro nuevo yo lo recomiendo 100% por ciento
Agueda Escobar
Mar 18, 2023
2
This is the second vehicle I've bought from AutoNation. The first one time was a better experience. The second one was not as good. I felt slighted. The dealer sticker said that they added running boards along with many other items. After we got home we realized that the vehicle didn't have the running boards installed. When we asked about it the dealer said that we weren't charged for them. They also said that they weren't in stock. That's false advertising in my eye. They also didn't charge us for a lot of other things but they were on the sticker.
Robert S
Mar 18, 2023
5
My parents recently bought a Highlander with Ralph Fortune at AutoNation Toyota Mall of Georgia and had an amazing experience! Ralph was extremely patient and friendly, and he answered all of their questions efficiently. He spent lots of time with them and helped them get everything set up in their new car so that they were ready to drive it the moment they closed the deal.
Mindy Do
Mar 17, 2023
5
Great car and great customer service.
Kim
Mar 17, 2023
5
We have been looking for the right vehicle and the right sales person; Miguel at AutoNation Toyota Mall of Georgia closed the deal with his positive kindness and desire to help us get what we wanted. Toyota AutoNation Mall of Georgia is a low pressure, calm yet busy environment. We are driving away today in our brand new RAV4 and could not be happier!
Ivy Leader
Mar 17, 2023
5
Al was super attentive and helpful. He made me feel welcome and reassured. He took care of what I needed and went above and beyond. The best part was instead of just pointing me to my car he walked me to it. It's the little things that matter, going above and beyond with a smile. As a manager, team mates like Al is what every company needs. Thank you Al at Toyota Mall of Georgia!
Charmaine Augustin
Mar 17, 2023
5
Miguel helped us find a great car for a great price and is so friendly and knowledgeable! Super enjoyable experience! Thanks Miguel!
Ben Newton
Mar 17, 2023
5
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Jay Harry
Mar 17, 2023
4
It was a good experience. The thing I would change is the options package should be able to be built the way the buyer wants not the way the owner wants. The buyer should be the one making the best decision for themselves.
Rd Redding
Mar 17, 2023
5
Very professional and convenient.
Suapsan Singhapakdi
Mar 16, 2023
5
Rasak Tijuana (TJ) was our sales associate. He is very knowledgeable, personable and very patient.
Hope Curtis
Mar 16, 2023
5
Purchase experience was fantastic! Would highly recommend Autonation Toyota Mall of Georgia to anyone looking to buy a Toyota.
Demel Marcus
Mar 16, 2023
5
I switched from a 2021 BMW 3-series to my current 2022 Camry SE and I actually am so happy that I made the switch. Kind people. A car that will treat me well far down the road. I don?t regret switching at all. Customer service is friendly as well.
Kevin Martin
Mar 16, 2023
5
Alen Kadiric is the best service guy. I trust his guidance, he is honest and transparent, and I know my car is in good hands with him and his team. Quality work and quality services.
Carol Le
Mar 16, 2023
5
Maxwell and Dianelis took SUCH good care of me today! They went above and beyond in their service for me. I was treated like family! I was very impacted by the amazing customer service right from the jump. Especially big thanks to Maxwell for doing everything possible to make my experience smooth and easy! He broke down the meaning of everything, took his time and was so kind. 100% recommend Toyota at the Mall of Georgia to do business. ASK for Maxwell and Dianelis when you come by! (Dianelis also speaks Spanish) :)
Samantha Duarte
Mar 15, 2023
5
It was a pleasure dealing with Auto Nation. I had contacted dealers closer to my home but when I wanted to go in for a test drive they informed that they would not have a Tundra on the lot for two weeks and did not even have a used Tundra to test drive. I contacted Auto Nation and bought the Tundra that I wanted the same day. I was impressed by all the people at the dealership helping me to get what I wanted. When it comes time to purchase another vehicle, they will be my first choice.
Mark Barton
Mar 15, 2023
5
Al was super professional and very helpful ! He is always very helpful. I really appreciate him.
Lita Paz
Mar 15, 2023
5
Bought my first car today, i’m so excited and i had an amazing time getting to know maxwell. literally couldn’t have had anyone more understanding or relatable than this guy. i don’t think i would’ve made this decision without him. thank you so much man.
Freddy Mejia
Mar 15, 2023
5
It was a pleasure dealing with Auto Nation. I had contacted dealers closer to my home but when I wanted to go in for a test drive they informed that they would not have a Tundra on the lot for two weeks and did not even have a used Tundra to test drive. I contacted Auto Nation and bought the Tundra that I wanted the same day. I was impressed by all the people at the dealership helping me to get what I wanted. When it comes time to purchase another vehicle, they will be my first choice.
Plant man
Mar 15, 2023
5
Raul Mercado walked us through some car deals and was respectful when it came to our budget and our wishes. He is knowledgeable and easy to talk to. We?re able to test drive and didn?t feel rushed.
Kristi Salus
Mar 15, 2023
5
I purchased my 2021 Highlander from this dealer in 2021. I didn?t purchase a vehicle now.
Julie Blair
Mar 15, 2023
5
Christopher in the service department went over and beyond to make sure that I was happy. I will absolutely be back.
James Manis
Mar 15, 2023
5
Had a fantastic experience! The eCommerce team was fabulous. They were so helpful and made sure I was able to leave to the perfect car!
Tiffany Gittens
Mar 14, 2023
5
My experience at AutoNation Toyota, was truly Awesome the young lady who waited on me was a blessing and I will always take my car back to Toyota..Awesome Service
Mary Guzman
Mar 14, 2023
5
Al Dialo was my service adviser. Al Dialo provided excellent customer service while my car in service.
Ghulam Naseer
Mar 14, 2023
5
I had the best experience at a dealership that I've ever had. The guy who checked me out, Alen Kadiric took time to answer all my questions. Including questions about the new Siennas. I was expressed with his knowledge of the vehicle. You train your people well.
David Wade
Mar 14, 2023
5
My service advisor David S. He was very kind and gracious. My car was ready in no time. Overall great experience this visit. Will come back for future maintenance.
Cheryl Smith
Mar 14, 2023
5
Quality service and very knowledgeable service advisers!
Binyam Teklu
Mar 14, 2023
5
Ethan was awesome, I completed my process in approximately one hour. Never had a better experience, even better than the BMW dealership.
Anita Alexander
Mar 14, 2023
5
I was given great service by the Toyota family in finding a new Toyota Corolla. Raul helped me quite a bit in explaining the benefits of all the different Corollas that had available, before we finally decided on my final option. I was pleased with the deal we were able to come to and I'm enjoying my new Corolla 2023 very much!
Stephen Schutter
Mar 13, 2023
5
Great service and great people
Rehana Daredia
Mar 13, 2023
4
Good experience, they attended me super fast.
Lu Z
Mar 13, 2023
5
fast serve, nice people
Keigo Takami
Mar 13, 2023
5
Our salesman was Juan, and he made the experience so personable and comfortable. Everyone we interacted with at the dealership were professional and kind. We love the new car!
Julia Lee
Mar 13, 2023
5
Excelente lugar el trato es increíble me gusto mucho la responsabilidad que tienen con la entrega del vehículo. Recomendado 100%
Gabriel Madriz
Mar 13, 2023
5
Great experience! Had the pleasure of working with Donna and her manager Wade. Was looking to sell my vehicle and they were able provide a fair and competitive offer. A smooth and seamless transaction. Would recommend seeing them.
Frankie Bui
Mar 13, 2023
5
Working with William was an amazing experience. He helped me get the most on my trade in for my old BMW, my old car that I liked but it was time for a change. I was able to get a great price on a new Toyota Tacoma with all the features I wanted. Will definitely recommend to friends and go back to work with him when it’s time to get my fiancé a car.
Ben Rothschild
Mar 13, 2023
5
Muy buena atención, dianelis la representante de servicios nos atendió muy bien y muy atenta a todo, agradecido
Andy Bolivar
Mar 13, 2023
5
I definitely recommend Toyota Mall of Ga! They have great service, immediate attention as u drive up. My Service person is Map the BEST! Exceptional all the way!
Amy Lee Williams
Mar 13, 2023
3
My recent experience with oil change was the worst since I have been with Toyota mall of Georgia. I bought my Camry from them. My recent oil change that caused me $429 was too much. I think I deserve a refund.
Kpanlay
Mar 13, 2023
5
The Waiting area was equipped with Internet and Coffee. Service was done within an hour.
BJ Park
Mar 13, 2023
5
It was a pleasure shopping with tyree . I never at any time felt pressured And with the help from Sales manager Travis . I was able to get in the right car for the right money .txs
Venny Attaway
Mar 12, 2023
5
Thank you Davy and Estefania for your help. You both were amazing. We are so pleased with our experience!
Xhong Wang
Mar 11, 2023
5
Estoy muy agradecido con todos aqui... sobre todo con dianelis y Alan... siempre me asiste con cualquier problemas o duda... muchas gracias... recomiendo este lugar.
Victor Fernandez
Mar 11, 2023
1
Buyer beware. Sneaky sales tactics. Very used car sales approach here. Go to Beaver, or anywhere else.
Richard Alindogan
Mar 11, 2023
5
great dealership, the people are friendly. they're professional, fast, and timely fashioned. They also have a restaurant give them a try!
Ralph Fortune
Mar 11, 2023
5
Angelica Bonilla was very nice and got me out quick with a new car that meet all my requirements for my life thank you so much to her and the staff.
Oscar Gamez
Mar 11, 2023
5
The BEST experience! Estephania & Carla provided excellent service throughout the whole process. Made it so easy for us considering it is our first car ever! 10/10 recommend !!!
Karina Gonzalez
Mar 11, 2023
5
Angelica Bonilla is a good worker for trade.
Golden Kid
Mar 11, 2023
5
I bought my Tacoma from Raul Mercado. He was very professional, kind and knowledgeable. He went above and beyond to get me a great deal.
Donna Fisher
Mar 11, 2023
5
William made the whole experience wonderful! Very friendly, knowledgeable and charismatic! I conveyed what I wanted and he worked with me to make sure I got it. 10/10 would recommend!
Claudia Garcia
Mar 11, 2023
5
Great experience at this dealer. Razak Tijani the sales person that assisted me with the sale of the vehicle was super helpful through out the whole process. He was able to help me find my beautiful Corolla Hybrid. I want to thank too Justin Stavish and manager Wade Larry for helping in the process of selling back my previous Scion vehicle. Luis the financial person was awesome as well. Super helpful in sales process. Thank you.
Carlos Delgado
Mar 11, 2023
5
Christopher Ritchte, in the service dept greeting me with a warm smile as I came in to have my Toyota alignment taken care of. He then directed me to the lounge area and said he would give me a text when my car was ready. He was very polite to me, as a 75 yr old senior citizen. He was very courteous and respectful.
Nancy Howe
Mar 11, 2023
5
William and Frantz were very good and helped me and my wife get a beautiful Highlander, I highly recommend!
constantin bodnarescu
Mar 10, 2023
5
I am a long time customer. Service advisor is always open and honest about service needs. I was in and out in a reasonable time.
Lesha Thomas
Mar 10, 2023
5
Maxwell was very helpfull. We had very good time. We got the price we wanted
Karin Hallberg
Mar 10, 2023
5
Maxwell was great. We got the price we wanted. Awesome customer service.
John Hallberg
Mar 10, 2023
4
Good, made sure customer was first and very attentive
Jennifer Morales
Mar 10, 2023
5
Maxwell and Franz were great to work with and were able to help us with all of our questions. Both were very friendly, had the best attitudes, and helped us throughout the entire process! I would recommend them to anyone. Great customer service.
Gala Hughes
Mar 10, 2023
3
My advisor Alen Kadiric is a really nice guy and shoots me straight. For the most part I have a good experience here, but yesterday, I was a little frustrated with the level of service. Made an appt at 8:30 and my car did not get pulled back for its oil change until 9:30, was disappointed with that. What should have been a 1-hour service appt turned into 2 hrs. I will keep coming back to see Alen, but really hope the efficiency improves. Otherwise, what's the point of making an appt?
Blake Henley
Mar 10, 2023
5
In and out in a timely manner. Profession and pleasant employees who would go out of their way for your service. Clean facility.
Lin
Mar 10, 2023
5
I got my car from Maxwell and Travis just hastle free. I was there to just look at the car but they gave me such great offer, I could not refuse. The purchase process at Autonation is really smooth.
tej patel
Mar 9, 2023
5
We came by today to buy a car here in AutoNation and we met Raul and he helped us very much by giving us a great discount and showed us how much he genuinely cared about our wants and needs during the showing. 10/10 recommended to talk to him when coming to Auto Nation.
layback melll
Mar 9, 2023
5
The service was great. Maxwell did a job in helping us getting the car we wanted. I would recommend coming here. Not only did they care about your needs, but they were also honest and transparent about the charges or any additional fees if needed. We went to another Toyota facility not too far from them and we left feeling upset because they wanted to add ridiculous fees to our car. But after coming to AutoNation, we got the car without paying that fee which was ridiculous. We were very happy with the services provided by Maxwell and his team.
Tee Wang
Mar 9, 2023
5
I came her a couple weeks ago looking to buy a new car. Ethan and Andres were very helpful and patient with me during the whole process. Thank you!
Sarah Hu
Mar 9, 2023
5
I spontaneously went to this dealership with my friends to see if they had the car I was interested in in stock. They only had the general model but I still got to test drive it. William was the associate who joined me on my test drive and he was amazing. I was really nervous at first as this was my first time test driving, but he talked me though it and calmed my nerves. It felt like it was just me and all my friends taking a trip; William didn’t seem like he wasn’t part of the group. He is very personable and answered every question I had about the car. Before the test drive he went thru his whole spiel about what makes this car great and didn’t miss a beat with the jokes. Honestly 10/10 service.
Keyla Nunez
Mar 9, 2023
5
Came here for the first time with my mom and we both loved it. Customer service was amazing, they were very helpful and polite. Love the atmosphere and the waiting area was superb!
Katya Anthony
Mar 9, 2023
5
Quick and easy David is the one I see, super nice.
Jennifer Flores
Mar 9, 2023
5
Maxwell was the best and had a great attitude throughout the entire process!
Gala Martin Hughes
Mar 9, 2023
5
Great people they are super friendly
carol pollard
Mar 8, 2023
1
I usually don’t write reviews but these people are beyond pushy. If you reach out about possibly trading or selling your car to them they will not stop calling or emailing you even after you have told them multiple times you decided to go else where. Even the manager called and apologized for all of this then continued to ask if I still wanted to sale or trade my car in. Pushy salesmen’s are no fun. At all so definitely will not be going here now.
Oliver West
Mar 8, 2023
5
Al was very professional and got our truck taken care of right away. When we came back to pick up our truck, he went over everything that was done and asked if we had any questions. He’s definitely a great asset to AutoNation Toyota!!
Linda Hicks
Mar 8, 2023
5
My service advisor Paul Kim was great as he was friendly, professional and was able to get me out in less than 45 minutes! Highly recommend!
Joseph Auci
Mar 8, 2023
5
I have been going to Autonation Toyota Mall Of Georgia For 3 Years And Have Had The Best Experiences & Services There. They Are Profesional, Corteous, Honest. & Fair. My Service Advisor Is Was My Go To Girl Kimberly Sutton. Since She Left Due To Medical Reasons, I Got Al Diablo. My Go To Guy.. Autonation Toyota Mall Of Ga Has Always Exemplified Good Customer Service. I Appreciate & Love Them.
Faith On Fire Ministries “QueenSNYChocolate”
Mar 8, 2023
5
I had a great experience at Autonation Toyota when my car experienced an issue. Allen was a great advisor and went above and beyond to help rectify the situation! He was very responsive, knowledgeable, and offered great customer service.
Alyssa Wright
Mar 8, 2023
5
I have the best service advisor name AL Diallo. They Get The Job Done & Address All Of Your Concerns
SoSoFire
Mar 8, 2023
5
I have been coming here for my car services for years and never had been disappointed. Excellent professional and customer friendly service. I definitely recommend them.
OEStalas
Mar 8, 2023
5
Routine maintenance can sometimes be anything but routine. Paul and AutoNation Toyota made my visit pleasant, friendly, comfortable and as expected routine.
I'll be back
Mar 8, 2023
5
Shannon is an awesome representative for your dealership. She is very curtious and sweet!
Ada Vargas
Mar 8, 2023
5
Thank you, Alen for making my first experience with AutoNation Toyota Mall of Georgia a most efficient and satisfactory experience!
Shyni P. Sheregar
Mar 7, 2023
4
It was pretty chaotic, but it was a Monday morning. I had made an appt online with a specific person, but that person didn't work in that dept any longer. That was very frustrating. But an older gentleman who said he'd worked there for 7 years took care to walk me to a desk and I was checked in pretty quickly. I was there for an oil change, I thought, but it was actually only time for a tire rotation. I was in and out in less than an hour. I like that they give you a list of 30K mile maintenance needs, but they don't try to strong arm you into having it done right then. I like this dealership.
P J
Mar 7, 2023
5
A smooth experience. Alan is helpful as always.
Nathan Lee
Mar 7, 2023
5
Great experience with automation! Special shout at to Curtis! What great person to represent your dealership.
Craig Keisel
Mar 7, 2023
5
Drove from Tennessee to AutoNation due to the stock levels available. In less than 30 minutes after arrival, Carla had us in a brand new Rav4 that had everything I wanted. One more hour of my hand cramping after signing so many times and quite a few food suggestions later, we drove our new vehicle home. Could not recommend enough.
Carla Collins
Mar 7, 2023
5
I’ve had my vehicle with 275,000+ miles serviced many times as you might expect wotj that many miles. Always treated as if I were a brand new customer every time. The techs, parts staff and service staff all are professional, knowledgeable and just good people. I trust them and when a service or repair is needed, it’s done right the first time.
SchPa00
Mar 7, 2023
4
Service tech were able to identify & rectify the cause of the wheel well problem with my Avalon.
Matchstix
Mar 7, 2023
5
The customer service here is definitely great.Justin was excellent.
tanim khan
Mar 6, 2023
5
Gracias a Kharol Mendoza por la ayuda y lo rápido que fue tomar esta elección con el carro que tenía tiempo queriendo mil gracias y Dios bendiga tu trabajo
Oscar Alvarez
Mar 6, 2023
5
Excellent service
Jesus Salcedo
Mar 6, 2023
5
Excelente!!!! Ya e comprado 2 veces ajá. Gracias a Perla pude comprarle a mi esposa nuestra segunda guagua. Gracias Perla ☺️ 1A
Fabiel Perez
Mar 6, 2023
5
Since I purchased the 4runner D. Sutherland has been my contact person. His professionalism keeps me coming to AutoNation!
Bola Fashola
Mar 6, 2023
5
15,000 mile maintenance. Oil change, tire rotation, fluids, inspection. Had to add alignment. I didn't know, but they found a nail in a tire wall. Fortunately I didn't ever have a flat tire. They replaced it for me!
Highlander
Mar 6, 2023
5
Great job service team. My service advisor was very knowledgeable and also very helpful in helping me to get my 2018 tundra repaired.
Robert Jackson Jr
Mar 6, 2023
5
I recently had my 2019 RAV 4 serviced at AutoNation Toyota Mall of Georgia. My service advisor was Shannon Wread. She is super and has been my service advisor on my last 2 service calls. She is great to work with and is always pleasent. The servicing on my car was quick and I was in and out in order an hour. The waiting area is clean and the TVs help make the time go by quickly.
Alfred Herzog
Mar 6, 2023
5
William was by far the most knowledgeable sales representative we’d seen the entire day. We visited 7 dealerships with Toyota AutoNation being the last. We went in looking for a used smaller suv and walked out with a 23 Camry! William made the entire experience worth it and will be the reason we go back. Gabriel was very quick and attentive on the financial piece.
amanda letson
Mar 5, 2023
5
Great staff and excellent service. A big thank you to Chris and David in the service department as well as Ralph in sales, I will definitely recommend auto nation to my friends and family.
Gary Parris
Mar 5, 2023
5
My Service rep, Samantha, did a great job. She had my car in and out in no time. She able to schedule my service the same day. Thank you!
Charles Craig
Mar 5, 2023
5
My partner and I had an amazing 5-star experience at Toyota with sales specialist Mehdy and Luis in financing. Mehdy was knowledgeable and helped us find the perfect car, while Luis made the financial process stress-free. Overall, the team's attention to detail and customer service was outstanding. I highly recommend this dealership to anyone looking for a new car. Thank you, Mehdy and Luis, for an unforgettable experience!
Baldo Pineda
Mar 5, 2023
5
Very good experience with Ivan Garcia!
Ana Out and about
Mar 5, 2023
5
정말 친절하고 설명도 장해요 넘고마워ㅇ
chun im
Mar 4, 2023
5
Excelente servicio fuimos atendidos por Angelica Bonilla Narváez muy amable y eficaz en su trabajo
Yadira Tejeda
Mar 4, 2023
5
Estefania was so helpful and sent me home in a beaut! Go shop and ask for her, you won’t regret it!
Taylor Bleckley
Mar 4, 2023
5
Josh was very helpful he got me into exactly what i wanted and worked with my budget. Thank you Josh!
REECE HENDERSON
Mar 4, 2023
5
David was very knowledgeable and professional. He kept me informed throughout the process.
Norm7030
Mar 4, 2023
5
Excelente atención, puntualidad y ambiente para la espera!!!
Yalitza Vargas
Mar 3, 2023
5
I bought a Silverado from Raul who helped me get the best deal on the car. I’m so grateful to have him as my sales rep. I will give him a 10+ for everything he did. I recommend him 100% specially he is bilingual 😊
Ondy Rosario
Mar 3, 2023
5
I brought my Toyota RAV4 in for its 10,000 mile service. It was checked in quickly. Very quick turnaround. I was in and out in less than an hour.
Normara
Mar 3, 2023
5
I always get my toyota serviced here and I am always amazed by the excellent customer service and how well the mechanics take care of my car.
C. Walls
Mar 3, 2023
5
Top of the line customer service- agents always helpful and courteous in the service department. Best deals and quality assurance is on point. Love the newly renovated facilities as well!
Chaunda Walls
Mar 3, 2023
5
I have always been happy with service from Autonation. This was was lightning fast. Before I could even get my lap top to log into work, they were already done with my service. The service managers were both knowledgeable and helpful. Thanks for remaining my dealership of choice.
Bibi
Mar 3, 2023
5
Andy y Gabriel me ayudaron para adquirir mi carro , su apoyo fue de éxito. Muchas gracias
alejandra chiquito
Mar 2, 2023
5
Alen k great customer service
Pat Wilson
Mar 2, 2023
5
Larry & Frantz were both great. They got me in the car that I wanted with a hitch. They both went above and beyond. I can't thank them enough.
Marie Louis
Mar 2, 2023
5
Dianelis Lindarte is always so helpful! Requesting a maintenance service with her is the best choice always!
Juan Soler
Mar 2, 2023
5
excellent service everyone is very friendly! Thank you
Jane Ostio
Mar 2, 2023
5
Great people working here! David Sutherland is always super helpful when it’s time to service our vehicles. He goes above and beyond to make sure everything we need is taken care of. He is always professional, he always has a positive attitude and is super polite all the time. He is the best; he always takes care of our vehicles when we drop them off and he is quick to communicate with us if there are any changes and offers us the best deals and options. Thanks David! You’re the best!
Gabriela Galindo
Mar 2, 2023
5
The employees are very understanding and helpful. The service is absolutely amazing, my car is working perfectly now. The waiting time is not bad because there’s a nice waiting room with a TV and a coffee station to keep you busy. Over all a 10/10!
Chantal Lozano
Mar 2, 2023
5
It was a great first experience. They did a great job on working on my car.
Alethea Gutierrez
Mar 2, 2023
5
Muy buena atención de mi amiga Karol Andrea la recomiendo de mi parte
Willian Vargas
Mar 1, 2023
5
Muy buena comunicación y atención
Victor blogs
Mar 1, 2023
5
Best customer service ever , they take care of my car and did everything I want to do, thanks.
Uncle Rafik
Mar 1, 2023
5
Yesterday I had to get my tires rotated and I got there at 115, got checked in and they got me less then 30 minutes later when they were done
Traci Pharr
Mar 1, 2023
5
Every time I take my car for service Allen is always very nice to me. If anything is wrong with my car he always advised me about it. He is always smiling.
Sayea George
Mar 1, 2023
5
Enjoyed the smooth & fast paperwork after we chose the car I wanted. Not a person running back & forth multiple times about the price of the car!!
Reba Ramey
Mar 1, 2023
5
Wonderful Experience. My salesman Tyrell listened to me and found just the right car for me!
fondonzo
Mar 1, 2023
5
Every time I take my car for service Allen is always very nice to me. If anything is wrong with my car he always advised me about it. He is always smiling.
Sayea George-Wrimene
Mar 1, 2023
5
I bought several new cars at this place because the service is fast and good.
Sandy Tuyethoang Vu
Mar 1, 2023
5
Wonderful experience! My salesman Tyrell listened and found my car for me!
Janie Pettit
Mar 1, 2023
5
The amazing EXPERIENCE!! My salesperson CARLA DÍAZ was AMAZING! always looking for the best option and satisfaction for me. Do you need help choosing your vehicle? look for CARLA DÍAZ you will not regret it. Thank you for making my first car buying experience together GREAT! thanks TOYOTA, Carla and Lorenzo are the best
Veronica Cristina Bayone Garcia
Feb 28, 2023
5
Easy buying process. TJ (sales rep) was very helpful and informative.
Robert Childers
Feb 28, 2023
5
David Sutherland has been my service advisor twice now and he’s always super helpful. Always has an answer for all my questions and if not, he’s quick to find it. 10/10
Nikki Ryals
Feb 28, 2023
5
My first Toyota Highlander SUV and it was a great experience. Miguel, the sale rep. was super helpful, friendly and knowledgeable. If you're in the market for new car, see Miguel at AutoNation Toyota of Georgia.
Marcos Suero
Feb 28, 2023
5
Great place! Friendly people! They were able to get me the price I wanted on my car. -Christopher Scott
Madeline Hermes
Feb 28, 2023
5
I just lost my car and had to replace it as soon as posible. Andres responded to my online inquiry immediately. We made an appointment the same day. Their treatment was so professional and welcoming that I ended up buying the same day. Thank you AutoNation!
Limary Rios
Feb 28, 2023
5
Wonderful experience, Perla was magnificent. Very happy to have another new Toyota. Thank you Lorenzo as well
Kerry Dykes
Feb 28, 2023
5
Mi experiencia fue maravillosa, Miguel acosta me dio un buen servicio, lo recomiendo al 100
Franchesca Jimenez
Feb 28, 2023
5
Dialo was just too exceptional. Great customer service,warm , advice. He’s the best in the game.just keep doing what you do,the sky is the limit
Awal Mirriam
Feb 28, 2023
5
It's always nice to be kind, to actively take action when a problem arises, to ensure that the problem is dealt with without any inconvenience, and to deal with it as quickly as possible.
Seon Hwang
Feb 28, 2023
5
All work and service was great. Dianelis was great in explaining everything. Was quick and professional.
Dallas C
Feb 28, 2023
5
First time buying a toyota at mall of Georgia. Great experience! Perla was awesome!
james fairbanks
Feb 27, 2023
5
Super happy with Jorge Susana and the finance manager Jacker Hernandez for helping me to get my 2023 Highlander Limited. Great experience, super and friendly and knowledgeable.
Tito Ruiz
Feb 27, 2023
5
Super smooth selling experience with Edward. They are able to buy out leased car from the lender with reasonable price.
Jerry Cheng
Feb 27, 2023
5
Great customer service, very happy with my purchase.
Ayda Salazar
Feb 27, 2023
5
Great place and great service! I really appreciate that they take pictures and videos of any problems with my vehicle. The service reps are also amazing for being kind and explaining anything going on with my vehicle.
An Pham
Feb 27, 2023
5
The advisor david southern was very nice and helpful . The service finished very quick 👌
Abanoub Mouris
Feb 27, 2023
5
Shannon is an awesome service tech. always clean
Purpel Waters
Feb 27, 2023
5
The salesman was very knowledgeable about the car's features but could've been better prepared when it came time to close on the deal. The finance officer was great though. I'm extremely happy with the car, but disappointed that the car came with no floor mats.
Linda Gdovin
Feb 27, 2023
5
Toyota always best Service was super faster than expected Takes only 45 minutes
Yunayuna
Feb 27, 2023
5
I love how fast they get you in and out. There customer service is excellent!
Stephanie Almendarez
Feb 27, 2023
5
Raúl was supper helpful and helped me get a good deal!!!
Monserrat Hernandez
Feb 26, 2023
1
At the moment of purchase we weren’t informed about thousands of dollars charged in extra insurance and warranty. We learned that we had all of that because went to ask for something and the clerk girl told us about that, more than a year after purchase. Please be aware of this, you can be scammed.
Luis Fernando Duplat
Feb 26, 2023
5
Scheduling the 6 month appointment for our ‘22 was very easy. Everyone was super helpful and friendly. Dianelis told me it would be maybe an hour, but from the time I sat in the waiting area to the time she brought my keys was barely 30 minutes. Thank you for making an after-work appointment quick and easy!
Emily Humphrey
Feb 26, 2023
5
Great dealership. Their sales and service people are great to work with.
Vivian McLemore
Feb 26, 2023
5
Went to the dealership that sold me my car after I was involved in an accident with my RAV4. The overall experience was outstanding.
dgbRAV4
Feb 26, 2023
5
luis guzman helped me get my first car ! loved his help
samantha velazquez
Feb 25, 2023
5
Leslie was a great salesperson. She helped me find the right car for the right price. She was very patient with me. Everyone there had good energy when getting my car and I'm forever thankful for their services. I'll always remember this place where I got my first car. Thank you guys and I hope nothing but good fortune comes your way!
matrix creator
Feb 25, 2023
5
El Eduwin es buena gente.
Xavier Torres
Feb 25, 2023
5
Great experience, Linda Bernal is of great assistance, she is very nice and helpful … she will go above and beyond for you.
Santiago Peña
Feb 25, 2023
5
Gracias Angelica Bonilla por su excelente servicio paciencia y dedicación en el proceso de nuestra compra ⭐️⭐️⭐️⭐️⭐️
Maria Gomez
Feb 25, 2023
5
Miguel Acosta Garcia was a pleasure to work with! He was straight forward and pleasant! Go see him at AutoNation Toyota at the Mall of Georgia! Mucho Gracias Miguel 😊
Leisa Wall
Feb 25, 2023
5
Perla was a great help, and very friendly. Thanks for such a great car!
Kirk Howell
Feb 25, 2023
5
Angelica Bonilla muchas gracias por su atención, veníamos de otro dealer y estábamos muy desconfiados, pero gracias a su asesoría compramos 2 carros, cuando necesiten un vendedor en español pregunten por ella, excelente servicio, gracias
Immer Robledo
Feb 25, 2023
5
Jorge and younes are Great to work with. We purchased a truck and were in and out in two hours
Beverly NIED
Feb 25, 2023
5
Had the best experience shopping for a new car with the most patient sales rep (Perla). Huge thank you to both her and Frantz for helping me find the car for me!!
Namani Ntumba
Feb 24, 2023
5
Feliz con mi experiencia en autonation Toyota mall of Georgia, con mi asesora de venta Adriana Suarez por su atencion y profesionalismo en mi proceso de mi compra recomendada siempre me ayudo en todo!
Edgar Diaz
Feb 24, 2023
5
Had a great experience selling my car thanks to EJ! They made the process fast and hassle free and took excellent care of me. Highly recommend!
Charlie Cabrera
Feb 24, 2023
5
Raul me dio un buen servicio al cliente. Se lo recomiendo 100 por ciento
Aj Torrez
Feb 24, 2023
5
Nice people and quick service.
Jeanne Fivaz
Feb 24, 2023
5
My wife and I were treated promptly and with respect by the sales team and finance. Everything went smoothly and we would recommend AutoNation Toyota to everyone.
Geary Jaco
Feb 24, 2023
5
My car was scheduled for an oil change. I was in and out in less than an hour, Al Diallo was the representative that assisted me on my visit, and was very helpful and fast at checking me in.
Dayveliz Peña
Feb 24, 2023
4
It was the quickest service visit in my history. Thank you
Patricia Tillman
Feb 24, 2023
5
Good attention, explaining the service in detail. From the moment you arrive at the dealership, they provide you with quality care, the waiting room is spacious. There are amenities for entertainment, convenience store and coffee to your liking.
Merluis Rojas
Feb 24, 2023
5
Ralph was fantastic this was my first time purchasing a car, made the whole experience worth driving the almost 2 hour drive that I made. Made you feel comfortable and was very informative.
Kayla Dale
Feb 24, 2023
5
Excellent service experience. This dealership has great waiting facilities and also use original Toyota parts. The wait time for a scheduled service was reasonable. It was easy to schedule a service and use the portal to confirm it.
Jacob Jeevanayagam
Feb 24, 2023
5
My car was scheduled for an oil change. I was in and out in less than an hour, Al Diallo was the representative that assisted me on my visit, and was very helpful and fast at checking me in.
Dayveliz Pena Quintero
Feb 24, 2023
5
I had a fantastic experience yesterday purchasing my car. Angelica was accommodating and patient and found the vehicle I sought. Everyone was a professional here, and I will definitely continue to do business here.
Rafael Paz
Feb 23, 2023
5
Amazing service, Paul Kim provided exceptional customer service and helped me out by working around my busy work schedule to bring in my car to get all 4 tires changed. Everything went smoothly! Thank you!
Marilyn garcia
Feb 23, 2023
5
The best service I have ever experienced buying a car. Pearla and Anderson were awesome. Thank you guys.
JustinGamer 6O
Feb 23, 2023
5
Donna has been absolutely amazing through this process. She made it easy and seamless. I would totally refer people to her or the dealership with selling or buying. a car.
Charles Kim
Feb 23, 2023
5
Service is excellent good people
Policarpio Juarez
Feb 23, 2023
5
Good experience, excellent customer service.
Kevin Cespedes
Feb 23, 2023
5
Buen servicio y amables con los clientes.
Henner Gutierrez
Feb 23, 2023
5
Great customer service. I got there and the representative got my car serviced in a timely manner
Guadalupe Esquit
Feb 23, 2023
5
I love the customer service we received from Shannon! She?s amazing and very professional. The quality of service is incredible.
Beth Freeman
Feb 23, 2023
5
Excelente atención el sr vinicio reyes logre vender mi camioneta
veronica gonzalez
Feb 22, 2023
5
Excelente atención de parte de Kharol Mendoza. Muy contento con mi nuevo camry. Recomiendo mucho. Me ayudaron muchísimo.
hector yovera
Feb 22, 2023
5
The greatest experience I have ever had at a dealership. Our Salesman, Jason, created a cool and comfortable experience when during our new car. He perfectly explained all of the features, as well as the fiscal matter. If you are thinking of buying a car, GO HERE.
Tarik Paco
Feb 22, 2023
5
The service was fast I was able to schedule online beforehand. All of the Employees were great helps, had a little trouble with the coffee maker but we got it figured out.
Ray Eldridge
Feb 22, 2023
5
Tiriq my salesman, his manager and the finance manager whose names I will add later to this review, whose name I don't recall but will add later to this review, create a friendly, caring and comfortable environment. Everyone that I encountered there are very professional, yet friendly and down to earth. Tiriq and his manager are knowledgeable and were so very helpful in every way. They make you feel like you're their priority. They make you feel special. I like my 2023 Camry Sport. It only had 2 miles on it when I test drove it. The establishment is clean,neat and well organized inside and outside. If I come across anyone looking to buy a car, I without hesitation will refer them to this location.
Mel
Feb 22, 2023
5
Had an amazing experience at AutoNation during each step of the way! Drew made buying my first car such an easy process and explained all my options perfectly. Would recommend this dealership and team of people to anyone!
MaKayla Caldwell
Feb 22, 2023
5
Just had my 15k mile service on my new 2022 Tundra. Everything was handled professionally by Alen Kadiric and fairly quickly considering the volume of cars through the shop. Everything was explained with no surprises. I'll continue to have my service done here.
Ken Kincaid
Feb 22, 2023
5
GREAT today! Everyone I had contact with was friendly and efficient:)
C.J.B.
Feb 22, 2023
5
Frantz and Makeha were awesome and made the process very smooth
bwenger
Feb 22, 2023
5
Mr.Alen Kadiric is very professional,knowledgeable Service person, he explained all the details about my service,I gave him 5 star for his professionalism
Mohammad
Feb 22, 2023
5
Dianelis was my service adviser. She carefully explained the list of items covered in the 60,000 mile service procedure as well as additional options to consider. She kept me informed of the progress and answered all questions that I had.
Donald Price
Feb 22, 2023
2
Had to wait two hours for an oil change. If I make an appointment I expect to be in and out within 30-45 mins for a simple oil change.
Mike Bacha
Feb 21, 2023
5
Gracias a AutoNation Toyota Mall of Georgia, me encanto la atención en general, pero mi agradecimiento especial a CARLA DÍAZ por su paciencia y gran ayuda… la mejor !
Mayerlin Janet Diaz
Feb 21, 2023
5
The associate was nice and friendly. Knowledgeable and not pushy. Clean nice and convenient.
Mark Hawks
Feb 21, 2023
5
Excelente
Esperanza Chacon
Feb 21, 2023
4
It was great experience , check in and discussion was good with sales person . Miguel Acosta was our sales representative , very good expeirnce. Unforuntunely we could not close thedeals for Sienna because of price. No price nego on this
Arun Prasad
Feb 21, 2023
5
The whole process was super fast. Maxwell was super nice.
Ana Barfield
Feb 21, 2023
5
I worked with Alen when I took my truck in for the complimentary 5,000 mile servicing. He was very approachable and easy to work with, and always had an answer for all the questions I had regarding upgrades, warranties, and future servicing for my vehicle. I would highly recommend him to anyone looking to visit a Toyota dealership.
Amin Nasir
Feb 21, 2023
5
Excellent customer service and communication
Msmarly
Feb 21, 2023
5
I get my service done here often, and I’m always met with great customer service! The employees and service lane manager are all great and of great help whenever I’m there.
Josholar
Feb 21, 2023
5
i came in with tire problems and felt i needed new tires.the wonderful service writer,David Sutherland helped me.he did not try to sell all 4 as i only had a problem with 2.i told him lets just get all 4.i had to stay a little longer than expected so he bought my lunch.that was so nice.he explained everything to me.i would recommend Mall of Georgia Toyota to all my friends and to ask fro David Sutherland.
Bigdrips
Feb 21, 2023
5
Excellent customer service. Estefania Hernandez help us with excellent customer service. She have a great attitude and explain us everything in a way we understood everything related to our car.
Mary Fernandez
Feb 21, 2023
5
Samantha was real nice and helpful. She made sure to keep me updated with the repairs.
Kailon Pinckney
Feb 21, 2023
5
I had an early appointment with Mall of Georgia AutoNation Toyota. Mr. Richard helped me out that morning. He is very fast, efficient, and friendly. Every time I have gone there, I have received 5+ star service
Janine Fraser
Feb 21, 2023
5
I had a great experience. The service was nice and the people was nice.
Franklin Manago
Feb 21, 2023
5
Makehi take very good care of me!! Have very good customer service go shop there and ask for Makehi
bryana gaines
Feb 20, 2023
5
I always go to this dealer for my car service. Here in this location, the treatment is very friendly. All the staff are always willing to help you. They have a cafeteria with very good food and attention. But specifically of the existing managers, I have a very good opinion of Karol Hurtado and Mr. Paul Kim, on the part of the service, they both do an excellent job, and their treatment is spectacular
Tessa Aguero Torregrosa
Feb 20, 2023
5
Map was great, friendly and helped explain the different maintenance options. I’ve never had any problems at the Mall of Georgia location, and this last visit they were so fast and efficient, my service was done in about 30 minutes.
Natasha Fancher
Feb 20, 2023
5
Great service from all the staff, especially from Estefania. She was so helpful, patient and knowledgeable. Highly recommend this place to everyone who is looking for a vehicle!
Lucas Gualdron lombana
Feb 20, 2023
5
Estefanía muchas gracias súper tu atención
Leixel Bozo
Feb 20, 2023
5
I just recently purchased a car from this location and it was hands down one of the best car sales experiences I have had. I worked with Miguel Acosta and he helped to make sure the process was as smooth as possible. Thanks to him I finally bought a car I had been thinking about for a long time!!
Kylie Jenkins
Feb 20, 2023
5
Great service- Samantha was very helpful in providing a few additional service recommendations my car needed.
Joshua Miller
Feb 20, 2023
5
I went in for a 25,000 mi service, which included an alignment, and the service received was very good. The work took a little longer than expected, but my service agent, Alen, did a great job keeping me informed.
JR Meyer
Feb 20, 2023
5
Thanks to Jorge and the manager Lorenzo for their patience and dedication Im happy with my 2023 Camry!!
Izumi Robinson
Feb 20, 2023
5
I recently started experiencing issues with my late dads camry. Took it to advance auto and their free check showed that the alternator was in bad shape. While driving back home, i decided to stop at this toyota service center to check price on alternator replacement. Once i pulled in, i realized that they were closing for the day. That said, David Sutherland saw me pull in and walked up to see what was going on. As i was explaining the problem to him, the car died. David turned out to be a Godsend. He took over the car and got me a free rental to get back home. Next day, despite being off, David went in to get me an estimate. He called me with a very reasonable estimate on the repairs and then, with my approval, got the car fixed in a day. This is what you call service that embodies care. To anyone looking for an honest spot to get their toyota fixed, go see David Sutherland at autonation toyota. I'll be taking all my future business to David.
Hassan Syed
Feb 20, 2023
5
Fui atendido por Dianelis, ella hizo un excelente trabajo
Daniel Valles
Feb 20, 2023
5
Had a great experience! I am very satisfied with Linda Bernal as a seller, she is experienced, we had a pleasant communication together
Cristiana Ille
Feb 20, 2023
5
Wonderful experience with AutoNation Toyota Mall of Georgia! Aaron was awesome and so helpful! I will definitely be recommending this location and Aaron to everyone I know!
Aunica Clinton
Feb 20, 2023
5
These guys are awesome! I will not be getting my 2023 Camry serviced anywhere else. Oil change, tire rotation, inspections, and fluids checked/filled... It was only 20 minutes from the time I got there till I left!!! So Happy, Map was very professional and friendly.
Viva Gastro
Feb 20, 2023
5
These guys are awesome! I will not be getting my 2023 Camry serviced anywhere else. Oil change, tire rotation, inspections, and fluids checked/filled... It was only 20 minutes from the time I got there till I left!!! So Happy, Map was very professional and friendly.
jydm101
Feb 20, 2023
5
Drew made the experience of buying my first car so easy and enjoyable! He explained everything so well and made sure I knew all my options, would recommend this dealership and their services to anyone!
MaKayla
Feb 20, 2023
5
Service was fast and easy. I was in and out in less than an hour.
Flori Sanchez-Benitez
Feb 20, 2023
5
Thank you so much to Adriana Suarez and Luis Rivas for their great help and professionalism. Your are great guys 👍🏽
rafaelina almonte
Feb 19, 2023
5
Angelica Bonilla una excelente representante de ventas nos encantó el trato y como nos explico todo a detalle, definitivamente regresaremos. Excelente servicio.
Rubi Avellaneda
Feb 19, 2023
5
The best experience buying a car that I have had until today I have just experienced in this wonderful dealer. They make you feel like a valued and important customer. If you want to do a good deal on the purchase of your car, come to this place, you will not regret it at all. I SPECIALLY recommend Kharol Mendoza, a wonderful girl who literally works so that you leave completely satisfied. Today we are leaving this place happy. God bless you 🙏🏻
mary_ fb82
Feb 18, 2023
5
William was amazing through the whole sale process .He answered every concern and question me and my family had he went above and beyond.
Sierra Todd
Feb 18, 2023
5
Ruben was very nice and professional during my resent trip to buy a car from AutoNation Toyota Mall of Georgia.
Linda H
Feb 18, 2023
5
Yesterday, my wife and I stopped by this dealership to see what was offered and get some hands on time with the Camry and RAV4 . William Lee greeted us warmly as soon as we hit the lot. We discussed what we wanted in a vehicle and he found a great car for us. Even though we didn’t buy the car, William was very generous and knowledgeable of the brand. We would come back here just because of our experience alone.
Kaatib Omari
Feb 18, 2023
5
Fue Excelente la Atención Gracias
JOSE
Feb 18, 2023
5
William and Brandon were the representatives who assisted me. Although I didn’t find what I was looking for, they were fantastic in listening to my concerns and what I wanted in a vehicle. In allowing me to test drive several vehicles to see if any fit me. They even looked outside of the inventory on hand. What I liked most is that they kept engaging me and did not try to force a vehicle on me. Very professional and knowledgeable.
Dee Bryant
Feb 18, 2023
5
Mehdy saldana y Luis Guzmán Super profesionales Los recomiendo al 100
Carlos Meza
Feb 18, 2023
5
Mehdy Saldana y luis guzman Los recomiwndo son los mejores vendedores de ese dealer Super experiencia
Adriana Garcia
Feb 18, 2023
5
Amazing service!
Rogelio Razo
Feb 17, 2023
5
They have great parts department, been working with Michael (Parts Manager) for the past 3 years, always on time and helpful, very knowledgeable and professional staff, I wish I could give them more then 5 stars.
Omid Jaimand
Feb 17, 2023
5
They are the best place to go for car care and services the staff are very friendly and helpful
Mahamad Singh
Feb 17, 2023
5
Angélica Bonilla has been very kind and professional too. I highly recommend her for your future purchases.
Danny Rivera
Feb 17, 2023
5
Madeline was very helpful and took care of everything for me. The process was smooth and easy and Madeline was a big help. Thank you all!
Cody Fowler
Feb 17, 2023
5
David is amazing. He advocated for me and was so transparent and personable. The finance manager Anderson was amazing also! Thank you guys again !
Des Sade
Feb 17, 2023
5
Chris R. was the best! Both headlights of my Prius went dark simultaneously, which caused a rather anxious ride home at night (to say the least.) Chris took my call, got me in, and his technicians fixed the problem without any hassle. (Let there be light!) He was professional, courteous, and knowledgeable. Definitely gets my highest recommendation!
f s
Feb 16, 2023
5
Angelica was great!!
dayana flores
Feb 16, 2023
4
The desk personal it’s very friendly and helpful.
Yesenia Zamarripa
Feb 16, 2023
5
Muy buen servicio Angelica Bonilla Gracias
Monica Palomo
Feb 16, 2023
5
Siempre me atienden súper bien 😊
Karen Medina
Feb 16, 2023
5
It was my first time at Autonation servicing center and I did feel overwhelmed. However, everyone explained the process pretty easily. I was shuttled to nearby stores and was picked up promptly. Pretty easy day with the help of the staff.
Jennifer Lopez
Feb 16, 2023
5
Excellent
Cinthya Ome
Feb 16, 2023
5
Toyota Mall Of Georgia has some of the best prices for tires for all type of vehicles. Paul Kim is a excellent service advisor very professional and helpful. Consider giving them your business next time you shop for tires.
Cathy Malone
Feb 16, 2023
5
Great service! I was in and out in no time! The waiting area is comfortable.
Stanmore Hinds
Feb 16, 2023
5
Every time I take my car to auto Nation Alan always take very good care of me. He cares about his customers.
Dwane Brooks
Feb 16, 2023
5
This has become my primary location for service and repairs of my 2017 Camry. I ave worked with Shannon, and Paul a few times. They are both really nice and good at what they do.
DL Coleman
Feb 16, 2023
5
Every visit I've had to AutoNation Mall of Georgia has been quick and hassle free.
Andrew
Feb 16, 2023
5
As to be expected. GREAT SERVICE AS USUAL. All my service visits have been wonderful. Great Group of men and women that work at the Toyota Mall Of Ga Location. No stress in the air on every visit. Just great folks keeping customers happy. Heck,they even have a nice person who comes in on what was one day a week,might even be more now,she does upper body vibrate massages,For Free. (I'll bet. this is a freebie Clark Howard does not know about,lol). They offer plenty of comfortable seating,refreshments,coffee,Heck they even have a cool to order sandwich kitchen. How's that for pampering the hard to satisfy ole grouchy customers, lol. I highly suggest when service needs arise for your auto,Hands down ask for Al. This man is super super awesome and spoils the customer with his professional attitude and always goes beyond my expectations. Just as he did on my lastest visit. Al is a great asset to this company. To management team, do take care of Al as Al for sure takes care of his clients. Thank you Al and Toyota management,keep doing what your doing because every visit I have experienced there is like a well greased machine. Smooth as silk. Have a blessed beuatiful day. 2 thumbs up. 👍👍
Corey English
Feb 14, 2023
1
Absolutely NEVER do business with this dealership they aggressively pursued us to purchase a vehicle from us. The vehicle is in excellent condition. After waiting for an hour they dropped the offer by $4000 based on things that were not valid. They tried to say that I lied to them about the condition of the vehicle on the showroom floor in front of other customers. They misrepresented themselves in every possible way. Typical old school shady car dealer practices. They questioned the validity of an offer we had and said it would be difficult for us to sell the unit at all. Funny within 5 min of leaving their lot CarMax offered us more than the original offer Toyota made us. When I texted the “customer service representative “ and thanked him for doing such a bad job and allowing us to do better elsewhere. This guy then tells me “he would never ALLOW his wife to text something so unprofessional to a personal cell phone. Dude! You conducted our business on that phone therefore no longer personal !! and wait for this he told me CarMax is a “larger outfit” Autonation is literally the largest dealership network in the country. One lie after another after another and attempts to embarrass me and shame because I’m a woman. Absolutely shameful, Wade,is his name. Ladies be aware that the mysogynistic car dealer attitude is alive and well RUN don’t walk away from this place. They straight up advertise they will pay the most DO NOT believe them.
Kelli Williams
Feb 13, 2023
5
Muy buena atenci�n y el servicio siempre procuran en ayudarte
Gladys Viana
Feb 13, 2023
3
I came in to have the Service Department diagnose a troublesome EVAP issue. I already knew what the DTC codes were. Instead of following the Toyota factory service manual diagnostics for troubleshooting the problem, the service tech performed a smoke test and told me that the charcoal canister was bad and needed to be replaced. I explained that the canister had just been replaced less than a month ago with a brand new one from Toyota and that I was certain that was not the issue. Instead of diagnosing it according to the factory service manual, they insisted that they needed to start with that and dismissed my request.
Joaquim Matos
Feb 12, 2023
5
I was checked in immediately and received service very efficiently.
Thopper1992
Feb 10, 2023
4
Relatively pleasant. Very little room for negotiations- paid more than I expected.
Khemraj Persaud
Feb 10, 2023
5
I?ve had great and bad experiences here. You probably shouldn?t have demanded 50 characters. Worked at SEToyota in Commerce. General Manager was having an affair with his secretary. Very embarrassing for the custodial staff.
Jo-Ann House
Feb 10, 2023
5
Karol and team are top notch! Truly exceptional, every time. Thank you!!!
Michael Lee
Feb 8, 2023
5
Buena experiencia, excelente atenci�n al cliente, buen servicio, de parte de Mehdy Salda�a y Gabriel.. DIOS los Bendiga ??
Yadileth Bohorquez Vivas
Feb 7, 2023
5
My experience with AutoNation Toyota was an excellent one. Al Diallo went above and beyond to make me feel right at home. It?s customer service like his that makes people wanna come back every time, all the time. Great job Al. I really appreciate your help. Thank you!
Juan Franco
Feb 7, 2023
1
TERRIBLE COMPANY, WILL NICKEL AND DIME YOU FOR EVERYTHING, GO ELSEWHERE.
Mark Jones
Feb 6, 2023
5
Good services , and customer services is the best in all Toyota
Thuy Nguyen
Feb 6, 2023
5
Honest. Amazing dealership, very kind and grateful with the customer. Always putted at first the customer experience.
Pablo Salas Oliveros
Feb 6, 2023
5
This place is excellent! The staff and upgrades to the facility are very nice and accommodating as well.
John F
Feb 6, 2023
5
Ralph and the dealership did a great job assisting me with my car. He was knowledgeable about the car I was interested in, and was helpful in my purchase!
Allison Bell
Feb 6, 2023
5
Great experience with Alen! Was in and out in less than an hour.
Monica C
Feb 3, 2023
5
Very fast and great service.
Lee Chang
Feb 3, 2023
5
Map mouth has been my advisor every time I?ve gone in and he is always providing phenomenal service!!
Steven Tate
Feb 3, 2023
5
The service department did a very good job os servicing my 2013 Toyota Avalon. They also provided a loaner car for my use.
Robert Swift
Feb 3, 2023
5
I met with Larry and all I can say is thank you for making the process easy. I enjoyed the experience. Everything was smooth. I feel comfortable with the team. They explained everything and were very sweet. 100% recommended.
Linda j
Feb 1, 2023
5
Brought in the car for semi-annual/annua oil change maintenance. The Service Advisor was very happy and promptly process the paper work and took the car for service (I think the service department has personnel shortage). The Service Adviser treated the customers very nice and very professionally. I would give her a 10.
Justo Wong-Liong
Jan 31, 2023
5
My service advisor Alen Kadiric was very helpful during my most recent visit to AutoNation Toyota Mall of Georgia to service my 2013 Toyota Corolla.
Charles Rosales
Jan 31, 2023
5
What a wonderful experience! Pearla was extremely knowledgeable and so very friendly! All of the AutoNation staff was so very helpful. We purchased our third 4Runner and could not be happier. The first one we purchased in 2000 and had it for 20 years. The second was for our daughters first car, and now we have the state of the art version complete with the radar cruise controll. We test drove several other vehicles, none of them compared to the 4runner.
Alpha mom
Jan 31, 2023
5
have purchase several vehicles from this dealership, everytime the staff is friendly and helpful with helping me select the right vehicle, highly recommend
Bill Beckstrand
Jan 30, 2023
5
My service advisor Alen Kadiric was very helpful during my most recent visit to AutoNation Toyota Mall of Georgia to service my 2013 Toyota Corolla.
Charlie
Jan 30, 2023
5
Dianelis, ounce again doing her job with a very high level of professionalism. She is definitely a keeper. Thank you very much for taking care of me with my vehicle needs.
A Zabala
Jan 30, 2023
5
I enjoyed my time at AutoNation Toyota Mall of Georgia. I found that all the staff were very pleasant. My sales person, Curtis, made the process very smooth. If you need a vehicle I highly recommend AutoNation Toyota Mall of Georgia
curtis smith
Jan 30, 2023
5
Awesome place to buy your car!!! Juan Plaza is Highly recommended, nice environment, nice people and excellent customer service from everyone in the building, make my experience very enjoyable
Jose Alvarado
Jan 30, 2023
5
Excelente servicio y asesoría de parte de Juan Manuel! Recomiéndalo, excelente vendedor y sabe bastante de los vehículos que vende y sobre sus servicios y
Daniel
Jan 30, 2023
5
Thank you Raul Mercado for such excellent service.
Ingrid Scott
Jan 29, 2023
5
My family and I were helped by Adriana Suarez. From the beginning she helped us find the perfect car and made the process for purchasing a car super easy. She was amazing and went above and beyond with us. She was very friendly and outgoing and I highly recommend her. She was able to help us fix a minor hiccup that occurred and we had our car fixed in no time. Overall happy to be part of the Toyota family !
Selena Vega
Jan 27, 2023
5
Having my car serviced at Toyota Mall of Georgia is always stress-free! Easy to make an appointment; always right on time, and service time is less than anticipated. They are very efficient and thorough in checking out my car and give you a detailed receipt of everything they've done. Plus, while you are waiting, you can relax on comfortable seating, eat at the breakfast bar, or have a free manicure. Now that's service!
Katie23
Jan 27, 2023
5
Great experience. I thought I had a schedule oil change and didn’t. David was awesome and told me no problem. They also went above and beyond trying to find out why mr tire light was in.
Jewell11
Jan 27, 2023
4
Buen servicio y a tiempo, personal que habla ingl�s y espa�ol
Piedad Moreno
Jan 26, 2023
5
Car didn't need service yet so I was scheduled for a later date
Giuliano Guevara
Jan 26, 2023
5
As I was driving off I thought to myself I have not had one bad experience at this dealership and that?s why I keep going back. Everyone is so kind and so helpful! I could go to a closer Toyota dealer to have my car serviced but auto nation mall of Georgia hands down has won my business!
Brooke Switzer
Jan 25, 2023
5
Shannon is very knowledgeable and super charming. I didn't have an appointment but he made sure I got in and out in a very reasonable timing. If you have any questions or concern, he is the to go to guy. I recommend going to Shannon every time !!! :)
Tammy T
Jan 24, 2023
5
Quick and excellent service everything on point
Eric224
Jan 24, 2023
5
I was attended by Mrs. Genesis in a very kind manner, I received the information I needed at all, my time of waiting was fast, all the place was quite clean and organized. Not complaints of any kind.
ANDRESAGUIAR
Jan 24, 2023
5
Chris did a good job with my service and getting a quote for running boards.
Susan Hollis
Jan 24, 2023
5
Perfect service and on time with no appointments did everything that I requested
Matei Gruian
Jan 24, 2023
5
Very quick and efficient. Did not have an appointment for an oil change and got out in less than an hour!
Martha Huertas
Jan 24, 2023
5
Me sent� como en casa cuando llegue al dealer de Toyota mall of Georgia
Luz Iparraguirre Saldivar
Jan 24, 2023
5
Best service around! Best service advisor too. Alen K always advises me properly, listens, and helps me make the decisions. I won?t go anywhere else!
Daniel Cook
Jan 24, 2023
5
Service has always been good. They never push for extra work. Service Advisors are good and let you know exactly what they are doing.
Parthurp
Jan 20, 2023
5
He went over everything needed on the car next time
Kenyeakey
Jan 20, 2023
3
No estoy muy satisfecho con mi Toyota Camry por que el mismo día que lo compre lo manejé en el freeway 400 empezó a temblar mucho lo lleve a que lo arregle y específicamente si lo arreglaron le tuvieron que cambiar 2 llantas problema
David8mate8
Jan 20, 2023
5
I love this place, they truly cares about what I need and I had all the information required to make right decision. Makehi Osten (dealer sales person) was so kind and had all information to make rhe right decision in purchasing my new car. I highly recommend this dealership to other people.
Mi Kim
Jan 20, 2023
5
Very easy and fast from arrival. I left my car and immediately they attended me. I went to the counter with the customer service lady and her attention was respectful and courteous. Likewise for the exit. The waiting area is very nice!
Merluis Rojas
Jan 20, 2023
5
The experience was amazing ! Perla, was the associate that helped me. She was extremely sweet, personable and answered every question I had asked. She made the process of buying a new car a lot easier! I would definitely recommend going to see her !!
Esmirna Salcido
Jan 20, 2023
5
Best Toyota dealership around! Always a pleasure service experience!
Brian Oneal
Jan 20, 2023
5
Great service again, everyone is courteous and respectful.
.H.R.K.
Jan 19, 2023
5
Estuve hablando con la vendedora Gabriela me estuvo asesorando para la próxima compra de mi vehículo Actualmente posee un Toyota Corola y hecho mis servicios preventivos con los chicos de mantenimiento Me parece un excelente lugar con muy buenos precios excelentes vehículos un lugar limpio de gente honesta recomendando 100% a Gabriela
Manuel Alejandro Quero
Jan 18, 2023
5
Este lugar es realmente completo… cuenta con espacios amplios y cómodos para estar, un inventario variado de vehículos y un personal muy ameno y servicial… es un lugar donde puedes ir todas las veces y sentirte bien… y cuentan con spa de uñas y masajes gratis! Increíble!👏👏👏👏
Gabriela Quero
Jan 18, 2023
5
It's never easy to get car maintenance done but these guys made it so. David Sutherland was attentive, professional and polite! He was eager to help me when I returned for another issue and got others to take a look at my car right away. Paul Kim was extremely pleasant and professional helping me get my rental and when I returned the rental he accompanied me to the car to make sure it sounded good and I was satisfied.
Miller
Jan 17, 2023
5
The staff was friendly and they kept me up to date on everything. I did not have to wait long even though it was very busy.
Jayce
Jan 17, 2023
5
Went in for routine maintenance. Map made the process easy. He let me know what was needed. Great communication.
Kathryn Phebus
Jan 16, 2023
5
Easy. Dropped off car. Received a call 1 1/2 hours later stating my car was ready for pickup.
Colleen
Jan 16, 2023
5
We purchased a new Toyota 4 Runner from Mall of GA Toyota and it was a smooth and easy transaction. Our sales person William (Will) and his sales manager (Bill) we both very helpful and made it not stressful at all. I would highly recommend Toyota Mall of GA to anyone looking. Even though inventory is low they were great at letting us know what was coming in and also when it arrived. It was a great experience and I love my new car!!!
Beth Barker Lathem
Jan 15, 2023
5
Excelente atención, en especial a las chicas que atienden el idioma español
ErnestoV
Jan 15, 2023
5
We purchased a new Toyota 4 Runner from Mall of GA Toyota this week. The overall experience was very good. We understand about the inventory shortage all over everywhere so that was a little challenging but we were supported in this very well and notified when cars were coming in and also when they arrived. Very much appreciated. We did have a new sales person William Lee (Will) and he was very professional and was still in the learning faze but was very attentive and if he was not sure of something he would get information from his sales manager or another associate so that was really good. We could tell he was new and we may have been his first car purchase but he is learning and everyone has to start somewhere so I would still give him a 5 STAR rating for his knowledge, professionalism and his eagerness to continue learning. I am sure there is a lot of information that needs to be obtained with many aspects of the business and different cars. Overall it was a great experience and would highly recommend Toyota Mall of GA to our friends or anyone looking for a new car.
Beth Lathem
Jan 15, 2023
5
Al was my advisor. He did a great job. I got my car fixed and cleaned. I am so happy, and I will come back.
Doan Tran
Jan 15, 2023
5
Service less than one hour . People working there very nice. I have been coming here more than a years. I will send my friends and everyone I know trying this dealer. Thank you for taking good care of my car.
Cindy Pham
Jan 14, 2023
5
David did a great job getting my 25K service done in less than an hour. Told me what was recommended but never pushed or told me twice. Very pleasant dealership to wait in as well, clean and accommodating.
hutchuf
Jan 13, 2023
5
I love coming here for any service. Alen K always attends me when I come by. He truly cares about all of my vehicle concerns and makes sure they are taken care of
STThenn
Jan 13, 2023
5
Mr. Map was my Service writer. He did an excellent job getting me through the process of using my extended warranty to get my defective transmission replaced.
Lee Tun
Jan 13, 2023
4
The initial lady I talked to was incompetent -- she misspelled my last name (which was very easy to spell, but caused great difficulty with everyone I dealt with at the dealership including the parts dept. which almost never found my new key key fob). Then she neglected to tell me that I needed to set up an appointment to have the new key fob programmed with my car. Everyone else was great. The service advisor was especially sharp.
Glenn Cooper
Jan 13, 2023
5
Thanks again Chris for all your help and making my experience a good one
Lurline Lock
Jan 13, 2023
5
Had driven 9 hours from Louisiana and almost to Athens which was final location and car just died. Police came, ordered a tow truck and we went to nearest Toyota location. Very glad we did! The service person was great. She was kind, patient, always tried to get me the best price and informed me with updates the whole time. For an unfortunate circumstance, it was a great experience.
Donna Bulliard
Jan 13, 2023
5
Great experience during my service visit. I was made aware of couple of things that need to be addressed and given quotes for such repairs. Friendly stuff and welcoming facilities.
David Maldonado
Jan 13, 2023
1
Another negative experience I picked up my car and a part from the seat was just laying on the dashboard so the job was incomplete. Other visits in the past include rim damage, spilled oil on my plastic covers, parked car under a sap tree had get it detailed and buffed out
Scottkerr
Jan 12, 2023
5
Mall of Georgia Toyota, takes good care of my car and i. Chris is an excellent service manager there. I have bought my last 2 RAV4's here.
Shawn
Jan 12, 2023
2
One unsatisfied client. DO NOT buy at night time or an a hurry because a sell its about to end. Big mistake
Rebecca Diaz
Jan 12, 2023
5
Excelent Service. From the minute I arrive until my car was delivered
Ramon Chavez
Jan 12, 2023
4
Dealer salesperson is very kind and nice but sales manager is not available sales person name:Carla dice moth
Jung Kim
Jan 11, 2023
5
I am always satisfied with my customer service from Toyota. I can confidently make decisions without the fear of being exploited. They always make sure I understand the needs, costs, and value of my options.
Stephanie
Jan 10, 2023
5
Salesman very knowledgeable and helpful and explained how to get started with my app
Robert Portello
Jan 10, 2023
5
Al is very courtesy and explain it very well why my vehicle need the service.
Youlin Kuo
Jan 9, 2023
5
La atenci�n que recib� fue muy buena, el vendedor fue muy amable y profesional.
Mariana Rodriguez Padilla
Jan 9, 2023
5
My car service was excellent!!!! My car has minor issues but AutoNation of Buford did an awesome job!!!
James Womack Jr
Jan 9, 2023
5
Excelente seivicio..dan buena informaci�n y son personas muy amables con el cliente..
J Juarez Musico
Jan 9, 2023
5
Took my car in to have the 90,000 service and it was done in a timely manner.
Gary Floyd
Jan 9, 2023
5
Excellent customer service, consistent over the past 8 years.
Cheney Davis Nunez
Jan 9, 2023
5
Alen was great. My tires were ordered and ready to go when I arrived and it was a smooth process.
B.Harris
Jan 9, 2023
4
We bought new Toyota rav4 XLE PREMIUM on 12/17/2022.first thing i want to give five star to sales associate Leslie Alexander.she was excellent.she explained everything.but dealer added accessories and some not needed warranties increase sale price almost $4700 on MSRP.and management doesn't want to negotiate on those overcharged accessories price.for running board $999.00.roof racks $899.are you kidding me.May be owner have 500%profit on this accessories.we were so tired and don't want to go other dealership so thats why we make a deal and bought the car because of good service by sales associate Leslie.My friend after one week bought same car from Athens toyota in $38700 out of door price.so I paid almost $4000 more on not needed accessories.i will never recommend any one Autonation toyota Mall og Georgia.Management need to give chance to customer to choose this overcharged accessories or not.I know that management doesn't care about all this. Thanks Tejas Mehta
TEJAS MEHTA
Jan 7, 2023
5
Excellent customer Service, very professional people
Melva Hurtado
Jan 7, 2023
5
Customer service was outstanding specially David Southerland. Unfortunately I was not satisfy with the repair I have to bring back my car engine light on after measure transmission change and also break service was not done properly.
Berhan Sadik
Jan 7, 2023
5
Good service by the dealership. Salesperson was polite and knowledgeable.
Jeanette Adeshote
Jan 6, 2023
5
Abdelali A. Was a great sales person to work with. He was so patient with my 79 year old mother and took VERY good care of her. He answered tons of my husband’s questions and if he wasn’t sure he found the person who could answer them quickly. She loves her Rav 4 and we will be back for future cars for sure!
Theresa Emmett
Jan 5, 2023
5
This was an amazing appt. as always. Nice, explained what was wrong, good pricing, and also amazing staff overall!
Vanessa
Jan 5, 2023
1
We purchased a certified preowned Highlander. Car had some small chips and we were repeatedly promised they would mail us small container of touch up paint as they did not have on hand at date of purchase. We’ve also followed up with no success. Customer service details (albeit small) are important. You promised to deliver and I promised to pay.
Don Zimmerman
Jan 4, 2023
5
Wade Larry did a great job helping me to choose a new (used) car!
Terstar
Jan 4, 2023
5
Resolved brake noise issue and other maintenance
Dacula Dan
Jan 4, 2023
5
I don't have any complaint ,I was satisfied with the service
Simon Thermidor
Jan 4, 2023
5
Aaron was great to work with. He took the time to show me all of the features and model options. I had made my purchase before the car was even on site, so all I had to do was pick it up!
Kristina Nelson
Jan 4, 2023
5
Great service and crew. They always provide quality care and service
Joy
Jan 4, 2023
5
Service was quick despite being them being very busy. I felt like my concerns were addressed and they didn’t try to sell me on things I didn’t need.
Ave.hue
Jan 3, 2023
5
Leslie in sales did an outstanding job in regards to our new rav4 purchase. I sent an online request. Leslie reached out. We weren't quite ready at that time but because of her reaching out to us in a non pushy way when we were actuallyready I did reach out to her. She was efficient and the process ended up being pain free and we drove off in a new vehicle.
Tyson THILL
Jan 3, 2023
5
Excellant Service! Samantha went above and beyond the call of duty. She made sure that the necessary repairs were made timely. Even whe there was a miscommunication from AutoNation, and I came to AutoNation all the way from Conyers, GA; she worked to give me a gas voucher as a goodwill gesture to send the message that my wasted time and gas was worth something. Thanks to Samantha again for excellent service!
G Paul Foster
Jan 3, 2023
5
I enjoy working with these guys as everything is perfectly explained and easily understood.
chelada00
Jan 2, 2023
5
My Service Advisor, Shannon Wread, is very professional and always great to work with. She does an excellent job of letting me know what needs to be done, if there are any outstanding warranty issues, and does her best to expedite the process while I wait.
18Highlander
Jan 2, 2023
5
My experience with the dealership in Buford have always been pleasant and comfortable.
Pauline Blair
Jan 2, 2023
5
Excelente service and promise, on time and professional.
AliciaP
Jan 1, 2023
5
Had an appointment for an oil change and routine maintenance. Got right in, work was completed in about an hour. Assistant went over what was done and I was very satisfied with the entire process. I have been a loyal customer of AutoNation Toyota Mall of Georgia for over 8 years.
Weylene Branscombe
Dec 31, 2022
5
Was really fast and good!
Ruth Garcia
Dec 31, 2022
5
Ethan and Miguel Both are good. Very helpful
Geethas
Dec 29, 2022
4
My overall experience was pleasant at Toyota AutoNation at Mall of Georgia. Paul was very friendly and helped me greatly. However, being at this location for the first time I was confused where to park and where the service entrance was. Since the property is rather large there are multiple entrances. It would be nice to have signage to guide you to service area if you would enter into one of the wrong entrances. However, everything else was great.
Erich Ba
Dec 29, 2022
1
Dropped off vehicle they had it two days service representative did not respond to phone calls or emails or communicate in any way. On second day went and got car brought to another dealership which immediately serviced the vehicle.
Dissatisfied
Dec 29, 2022
5
Eevice rep was very helpful. Enjoyed eating at lunch counter again. Glad it's open
C Suwanee
Dec 29, 2022
5
Service was great. Shannon wread did a great job explaining things. Got rise home and they picked me up. Charles ,theindriver was great.
Thomas Woodson
Dec 29, 2022
5
Service advisor (Paul Kim) did a great job. I walked in and he was able to get my car serviced within one hour.
Fernando Meneses
Dec 29, 2022
5
AutoNation M of Ga makes it easy to schedule a service appointment on line. Every service advisor I've dealt with is very knowledgeable and helpful. Service is completed within the time frame quoted and all work is quality.
Neil O'Boyle
Dec 28, 2022
5
AWSOME CAR PURCHASING EXPERIENCE! The customer experience was of the best I have experienced in a long time
Dorzia Harrison
Dec 28, 2022
5
Su excelente atención para los servicios de mi carro y rapidez
Maria Magdalena Guerrero Gonzalez
Dec 27, 2022
5
I am very happy and to thank all about my experience the customer service ,quality of repair and time.
Sileshi Asfaw
Dec 27, 2022
5
Always easy to have car service. Quick and efficient would not hesitate to recommend.
2bzymom2
Dec 27, 2022
5
Shannon is the best! Her service expertise are incredible.
Samuel Guerra
Dec 26, 2022
1
This is the second time I bring my car home after regular maintanence and my garage gets flooded with oil. First time they put a crooked screw in, the second time the oring was twisted. They also suggested replacing the wipers and the new ones are worst then before. The whole thing wiggles now. Will never go back. The average wait was 2 hours. 😡
Virginia
Dec 26, 2022
5
Everything was great. I knew it would be busy since it was right before Christmas but everyone was friendly and I took the shuttle home and back.
Lauren J
Dec 26, 2022
5
Chris took good care of me and my car. He's very knowledgeable about my car and service account. He makes sure I know ahead of time what my car needs. He's excellent! The facility is clean and comfortable. They provide different services to make your waiting time more pleasant. I would highly recommend AutoNations Toyota!
Diana Williams
Dec 26, 2022
5
Service was done rather quickly and I was on my way!! Thank you
Kyle Metcalf
Dec 24, 2022
5
First time owning a Toyota in over 20 years. The quality of the car as well as the exceptional service has me committed to be loyal to the brand! Honda could learn a thing or two from you.
Paulie D
Dec 24, 2022
5
We were helped by Anthonio Bilby. Shouldn't just say helped...he literally guided us throughout the entire process and advised us on the ways we can get benefitted every step of the process like a family member. We had a trade-in and he made it also a smooth sail. We visited multiple times before sitting down for a deal and the team was patient with us and didn't feel any difference in the treatment each time we visited. The only downside to the shopping experience are the loads of accessories added to the sale...tried changing to the accessories we might need...even that didn't work! I wouldn't say it's a deal blower. Just wish they could've let us to shop for the accessories that we will actually need on the car that we are buying! Overall, the team which includes Bilby, his manager and the finance manager (Jacker) were truly awesome! Gave us the feel that we required to move forward with the purchase. Thank you all!
Reena Sunder Singh
Dec 24, 2022
5
Scheduled an oil change and was very pleased that it was done so quickly while I waited.
kgnight
Dec 23, 2022
5
Map was busy so his associate immediately helped me! She consistently thanked me for my patience and text me updates on the car.
Jeffbecker79
Dec 23, 2022
5
Best service dealership. Communication is great. Been using Toyota Mall of Georgia Service center for years.
DBinAtlanta
Dec 23, 2022
5
I was able to obtain a timely service appointment. I arrived early and the advisor, Chris Ritcher, was able to take my vehicle in immediately and service completed.
Tony Watson
Dec 23, 2022
5
Have always been pleased with the quality of service at TMOG. Did have a small issue when we took our car for routine service this week. We dropped it off the night before using the after hours drop box. I requested that the service be completed by 1pm so we could pick it up during my lunch hour. No contact by 11am so I called. Nobody had looked in the drop box that morning. So we had to pick it up in the evening when the traffic was terrible. But kudos to Shannon who was very apologetic and did not charge for tire rotation. Plus knocked a little off the overall cost. This was much appreciated.
Wayne Moody
Dec 22, 2022
5
As always, Samantha took the time to listen and explained all I need for my vehicle. Service turnaround was fast.
RoyKay55
Dec 22, 2022
4
Everything went very smoothly and as expected.
Astowe1
Dec 21, 2022
5
I arrived at the dealership one hour before my scheduled appointment. The service advisor made sure my oil change was completed fast since I had to be somewhere. Thank you for accommodating me! Ps. Price went up thanks to Biden & Co.; that?s the only negative.
Matt Margaras
Dec 21, 2022
5
Got me in quickly even without an appointment. Took care to cover the seat and floorboard with coverings to keep clean. However they did not reset/turn off the maintenance required indicator/light.
Karen Pancake- Hill
Dec 21, 2022
5
He got me in the right direction and great customer service!
David Ockey
Dec 21, 2022
5
This is my go-to service provider for all of my car needs. The people are polite and they do quality work. David, a new associate, treated me as family and made suggestions as though it was his vehicle. He was well versed in their computing system, had a great understanding of vehicles, and saved me money. By far a 10/10 experience. Thank you David!
Kyetta Penn-Dean
Dec 20, 2022
5
Alen does a great job recommending the right and necessary services for my Camry!
AnnaLawrence
Dec 20, 2022
5
I have had all of my service needs met at AutoNation Toyota Mall of Georgia since my wife and I purchased our Siena in 2017. Never have I had a negative experience in my dealings with the folks at AutoNation.
William Ellis
Dec 20, 2022
5
Had a few questions regarding additional service and Shannon Wread was very helpful. Performed the normal service in the time needed while I waited. They even have a cafe where you can eat and get coffee!
John Lukens
Dec 20, 2022
5
I was looking for a Sienna Hybrid, and Frank answered all my questions, was very patient, and never pressured me to buy anything. I had a not so great experience at another dealership, and Frank redeemed the car buying experience.
Heidi B.
Dec 20, 2022
5
I thought I needed an oil change. My service adviser Richard Ko said only a tire rotation was needed at this time. He then looked for any discounts or service prepaid and my last free tire rotation was available. He also gave me a list of things recommended. The service was completed in the time estimated.
Gregory M
Dec 20, 2022
4
I enjoyed my experience. I just do not like that you can schedule a service online with advisor that is not even there. Then you have to wait around while other advisors are accommodating but have their own customers/appointments to attend to.
Clara Gonzalez
Dec 20, 2022
5
Our experience with Frantz was superior from the time we walked in until the purchase of the vehicle. He was personable and professional and kept us up-to-date on delivery date.
Yaya218
Dec 19, 2022
5
Everything was perfect and returned in a timely manner.
Melford
Dec 19, 2022
3
They will advice you to take your money that’s it. They won’t solve your issue on your car
Cristina
Dec 19, 2022
2
I am annoyed with my experience. When I bought my car I was told I could get my car tinted for free. Also when I bought my car the radio knob did not work. I was told if I set up an appointment I could get my car tinted and the knob fixed. I set up an appointment and in the notes i said I wanted to get my car tinted and my radio fixed. I wasted my Saturday morning because I was told that they could not tint my car or fixed my radio. I was told you guys are still waiting on an order to get it fixed. I was annoyed by this because I made this appointment days in advance and no one told me you guys could not get it done before I got there but I am getting reached out constantly for surveys. Not only that i was told that I could not get my car tinted. To make matters worse you guys are struggling with doing the bare minimum for me to get my license plate. I have purchased my car over a month ago and I still have not got my license plate. This is ridiculous. I went to the tag office to extend my temporary tag and they said this was the last time they can extend it for me. The new current tag I have now is almost expired. My car payment is way to high to not drive this car legally and with a functioning radio.
Marcus Etienne
Dec 18, 2022
5
I had a wonderful experience here! Frank was friendly, low-key, great to work with. He answered all my questions and never made me feel pressured. STRONGLY recommend him to anyone, especially those unpracticed at buying cars, to come here and work with him.
Heidi Byrd
Dec 17, 2022
3
Michial was nice and communicative
Mk20233
Dec 17, 2022
5
David was awesome!! Showed me an option , to get repairs done
Korwin Leigh
Dec 17, 2022
5
I can always trust Toyota Mall of GA AutoNation with my precious Prius !! Quick , comprehensive care taking of my vehicle. Accommodations are comfortable when waiting. Thank you !
Joan Lamothe Greenwood
Dec 15, 2022
5
Oil change tire rotation. Thorough inspection found a nail in my tire. They saved me from being stranded with a flat!! David is caring and very helpful.
Elisha Hillis Pressly
Dec 15, 2022
5
Service is always spot on. Service department is friendly and helpful.
Yvonne Lefebure
Dec 15, 2022
4
The oil changed was nice and fast but the setup fit pulling your car in for service was a hassle. Noone told me where to go, how the inside was setup, what desk to go to. I went in the building and now what? I didn't know what desk to go to and I didn't know it was two side; no guiding what so ever. This is my first time since they remodel the place; things changed. I didn't like it was not friendly
Teresa Perry-Williams
Dec 15, 2022
5
Gracias Gabriela muchas gracias por su buena atenci�n disposici�n y paciencia
Santiago Acevedo
Dec 15, 2022
5
My advisor, Michael, was friendly and efficient. The service was fast with a short waiting time.
Joseph Formato
Dec 15, 2022
5
fast friendly, good customer service. Provide shuttle/drop off
कानुङ मगर ढुट
Dec 14, 2022
5
The adviser Mr. Diallo is very kind. And very satisfied the service.
Yoonsoo Cho
Dec 14, 2022
5
I bought my 2022 Corolla Cross in for its first service yesterday. I dealt with Al in the service department who checked me in and listened to my concerns in a very professional manner. My vehicle was ready in 20 minutes. Wow! I will return whenever necessary for service. Very pleased!
Thea Burgos
Dec 14, 2022
5
I’ve purchased two new trucks from Toyota Mall of GA and had all scheduled service done there. The entire process was smooth and easy. Just had 10k service on my Tundra and it was very quick. Everything was explained clearly. Very satisfied, especially with the service department.
Ken Kincaid
Dec 10, 2022
5
They made me feel at home and that I was important to them Carla was especially helpful in me making my decision to purchase a Toyota
Darrell Nunnally
Dec 9, 2022
5
I feel impressed with the wonderful work well done, I was told every achievement begins with a decision to try, I was a victim of scam but I got convinced by the right person of which I gave in a try of $1,000 investment and I got a profit of $13,200 in seven days. Thank you Mrs. Cathy Frederick for the kind of smile you put on my face. For those who are also interest you can contact her on; Email: cathyfrederick867@gmail.com WhatsApp: +1 (850) 446-6717
Nhlerh Nhlosenhle
Dec 8, 2022
5
Our car buying experience at Auto Nation Toyota was by far the best one yet!!! The people there helped create an atmosphere that is very positive and welcoming. We are very satisfied with our purchase of a 2021 Toyota Tundra and felt that we were treated with respect, and a sense value from Wade Larry, and the rest of the team . We will definitely be recommending our friends at AutoNation Toyota to everyone.
Dallas Domingo
Dec 5, 2022
5
They made the buying experience easy.
Dan DC
Dec 2, 2022
5
The service department! Map Mouth is my service writer. Always professional and thorough! No complaints.
John Baker
Dec 1, 2022
5
excellent service and very helpful
Lee Klokow
Nov 30, 2022
5
I had a wonderful experience. Ali walk to every car we want to see. He picked out extras to ensure we gpt the car to fit our needs. He explained cost and mileage so we made and educated pick. The general manager helped us understand the cost and why. We are satisfied customer. Couldnt have asked for any better!! Thank you Auto nation❤️
Stacey C
Nov 30, 2022
5
Les comento de mi reciente compra en auto nation toyota mall of Georgia, andres llano fue mi vendedor con una atención exelente y amable buscando la forma de ayudarme al cual agradezco su tiempo
Oswaldo Reyes Basulto
Nov 27, 2022
5
I am so pleased with my recent purchase of my beautiful 2022 Highlander. I walked in to Auto Nation last weekend with no plans to purchase a car that day. After driving the RAV4 , Camry and Highlander I was in love with the Highlander. It was just out of my budget. Vinicio was our salesman. I was prepared to feel pressured but to my surprise this young man didn’t fit the stereotype of a car salesman. We had just begun our car search so we had no real regrets leaving . Much to our surprise Autonation gave us a great deal and that beauty is now sitting in my driveway.
Patty McGowan McBee
Nov 25, 2022
5
we have a wonderful experience with ATMOF!
John Demetralis
Nov 25, 2022
5
AutoNation Toyota Mall of Georgia was great to work with. We received excellent customer service from Noelle in sales and Richard in service. We appreciate their professionalism and follow up. They care about their customers and it shows!
Paula Hund Gulich
Nov 23, 2022
5
They were able to help me find my dream car for a reasonable price
Raymond Bailey
Nov 21, 2022
5
Gracias por la ayuda brindad y por la excelencia e información financiera de la ejecutiva Gabriela Quero que me ayudó para la negociación del vehículo estoy muy satisfecho muchas gracias 😉
Xavier Bernal Cativo
Nov 17, 2022
5
Estuve en esta sucursal dealer de la Toyota para el mantenimiento de mi auto y me trataron súper bien, rápido y con eficiencia. Agradecida!
Perez Cheryl
Nov 17, 2022
5
Great service and work, friendly folks.
Tony Cavener
Nov 14, 2022
5
Excellent customer service by Shannon worked great with me Very Happy
Sabena Dhamapurkar
Nov 11, 2022
5
Excellent. Good service and friendly attention. 100%
Jose Manuel Anis
Nov 11, 2022
5
This dealership is extremely professional. Their Customer Service reminds me of Disney and how they treat their Customers. I bought a vehicle from AutoNation Toyota Mall Of Georgia, very professional team. My sellsmam was Ali.
Souad
Nov 11, 2022
5
Highly recommend both the sales and service department! Smiles all around. Appreciate the free coffee and comfortable lounge while waiting. The new renovation looks great.
Roger
Nov 11, 2022
5
There are at least 4 Toyota dealers in my area but I drove an hour and a half to come here instead. This was our second vehicle bought here. Everyone at Autonation Toyota at the Mall of Georgia was awesome. They make it a pain free experience to buy a car. My Tundra arrived early and I picked it up the same day it came off the truck. Ethan and Frank were amazing!!
Cody Clark
Nov 10, 2022
5
Maxwell was great when selling me my 2022 4Runner! I just went in for my first service on it, and was pleasantly surprised with how long it took. I expected to be there over an hour, close to two. But I was in and out in under 45 minutes. Definitely looking forward to my next service!
Megan Killillay
Nov 7, 2022
5
The customer service is exceptional! When we get our cars serviced they are very quick and let us know exactly what needs to be done. We have purchased 5 cars through them and it’s always been a great experience!
Melody Beckstrand
Nov 6, 2022
5
It’s had great service here and staff was really helpful. They helped change the oil of my car and it was great !
Wil Mancia
Nov 4, 2022
5
I have had a great experience here!! Each time I go everyone is friendly and they take care of their guests!!
Jennifer Williams
Nov 4, 2022
5
I was in Buford at the Autonation Toyota Mall of Georgia to buy our New car and I was excellently attended by the salesperson Gabriela Quero! We are very happy for everything Gabriela and Toyota have done and are doing for us in the purchase of our car! Thank you Gabriela! Thank you Toyota!
Hilton Mendes
Nov 3, 2022
5
The gentleman that attended me that day was very professional and i would return just to receive great customer service from him. I believe his name was David but i might be wrong. Will definitely be getting his name next time i go get some work done on my vehicle.
Adiel Zavala
Nov 3, 2022
5
I was in Buford at the Autonation Toyota Mall of Georgia to buy our New car and I was excellently attended by the salesperson Gabriela Quero! We are very happy for everything Gabriela and Toyota have done and are doing for us in the purchase of our car! Thank you Gabriela! Thank you Toyota!
Hilton Mendes
Nov 3, 2022
5
I had a great experience. Kharol is a rock star, she took care of me throughout the entire process, guiding me through each step and keeping me updated. Jorge was also amazing. I strongly recommend Toyota Mall of Georgia
Marcos Menezes
Oct 31, 2022
5
I got my first car from them back in February. I was blessed to have gotten a brand new 2022 RAV4. It drives amazing and handles on the road like a beast. I work events and it fits all my stuff in it safely. The gentleman who helped me made sure he got the key to the RAV4 before anyone else could because there were a lot of folks wanting it. They have free drinks there for us while we wait and that was nice. The dealership is always clean. Who ever passes by you that works there or not is always friendly. I have been getting my oil changed and tires rotated there and they are always super nice no matter what department I’m in. My son likes to go with me too. I forgot the Hispanic ladies name that keeps her nails done, but she is a doll. I have had both Allen’s help me and they are awesome. I went to get my tires rotated the other day and Allen helped me. He made me feel like I was apart of the family. He always puts a smile on my face as well. Thank y’all for doing an amazing job. I drive an hour and a half just to come to this dealership, even though I do have another Toyota dealership closer. I keep going back because of the amazing folks that work there.
Heidi Ramey
Oct 29, 2022
5
Recomiendo su buen servicio tanto de atención al cliente como de servicio a vehículos con repuestos de alta calidad y mano de obra calificada .
Alida Ortigoza
Oct 28, 2022
5
Great quick service. They run promotions too
Lalchand Prasad
Oct 26, 2022
5
Needed to sell one of my cars. Went online, got many immediate cash offers. Decided to go to Mall of Ga Toyota. Two hours later, got the offer I was expecting - Toyota directly paid my loan off to the bank and gave me a check for the difference. Taking all employees to Top Gold this weekend! No more, extra car & insurance.
Prashant Bhavsar
Oct 22, 2022
5
Raul is a very courteous sales person and listened to what we were looking for
Zuleima Lima
Oct 21, 2022
5
This is a great dealership. Leslie and staff are courteous and very helpful, they were able to get my car within a reasonable amount of time. I recommend this dealership if you are looking to purchase an automobile.
Jason Burton
Oct 21, 2022
5
Good deal, I’m thankful for everything
Thiago Jose Silva
Oct 18, 2022
5
My regular service advisor Kimberly is AWESOME! Unfortunately she was out on my last visit for service. The experience was A LOT different without her. Although I had a scheduled appointment, I had to wait while "Waiters" were helped. At one point, I stood in the line of a male service advisor (near the wall/didn't get his name) who NEVER acknowledged me standing there and yelled past me to another service advisor "doesn't she (meaning me) have an appointment with xxx"?)! Then a female service advisor in the back row told me to come over and she would take care of me. I think her name was Samantha? She did in fact get me taken care of and I was very appreciative. Before her, felt like no one wanted to help me for a "scheduled" appointment. Always felt appreciated as a customer with Kimberly. Moving forward, if I can't schedule with her...I will likely need to look for a new place to have my Toyota serviced.
Yolanda Turner
Oct 13, 2022
5
Samantha Hulse has been my service advisor for my recent two appointments. Her knowledge of the parts and services, communication and willingness to go above and beyond to take care of my vehicles was amazing.
ژوپیتر بزرگ
Oct 12, 2022
5
I have a great experience with my service maintenance. Al Diallo my service advisor was great, courteous and explained everything done on the car and also ask if any question. Very helpful and a great impression .
Buki Ola
Oct 11, 2022
5
We were interested in a Grand Wagoneer that was on the used lot. We were contacted by Ethan who set up a time to view the car. Although it was not a Toyota, he did his research and was very knowledgeable about all of the features the car had. He went through the entire vehicle showing us how everything worked. Ethan, is a great salesman who doesn't pressure you and is very easy to negotiate with. No games or trickery. We would definitely buy from here agian.
Wesley Allen
Oct 10, 2022
5
Their service dept is real easy to work with. they did a great job on repairs. Highly recommend!
Umar Ishaque
Oct 10, 2022
5
Michael Lee was a delight to work with. He had a smile on his face and the best part???? He didn’t try to sell me services that I did not need! Finally, Keep those coupons you get in the mail from Autonation. My oil change was free! Very satisfied customer!
Samile Oliveira Fotografia
Oct 10, 2022
5
I purchased my 2021 Toyota C-HR from them in April 2021. I have my vehicle serviced there when necessary and the service department is always thorough when it comes to maintaining my vehicle
Laurie Hughes Bourguignon
Oct 7, 2022
5
I came in just to look at the inventory of Tacoma’s they had. They had an ample selection of new and used trucks. As i was looking, Isabel approached me and helped me look at almost all Tacomas that fit the criteria i was looking for. She let me test drive a few of them and i immediately fell for one of the trucks. She helped me through the negotiation and purchase process. She was very knowledgeable about the trucks. Bill also helped me with the process and negotiation. Finally Jacker made it all possible with finance paper work and made it happen. Thank you to Isabel, Bill and Jacker!!
Juan Vera-Jaime
Oct 7, 2022
5
Recomendado al 100% en servicio al cliente Adriana suarez la mejor vendedora muchas opciónes para salir manejando el mejor motor de tus sueños .
Coutiño Lupillo
Oct 7, 2022
5
AutoNation Toyota was a great experience. I was able to come in, view the vehicle, test drive it, and come of a fair deal. Aaron knew who to talk to and didn't pressure me while being accommodating and knowledgeable.
Aaron Summers
Oct 5, 2022
5
Allen, who helped me, was thorough and fun to my service guy!!!
Anita Reardon
Sep 30, 2022
5
Thanks for taking care of me and replacing my tire and getting me in and out promptly even as all the techs we’re trying to get out at closing time. I appreciate the manager and especially the tech taking time to stay late to take care of me.
Steve Watson
Sep 29, 2022
5
Guys if you are looking for a New Car , this is the place to go. Contact Manuel Garcia he was an excellent salesperson. He definitely has patience with anyone. Give them a call or stop by when you are in the area
Maria Martinez-Padilla
Sep 29, 2022
5
Their service is the best! Samantha and Mr Mark are excellent!
Lin Fassinger
Sep 29, 2022
5
Fantastic service and the service tech I work with, Alen K. Is the absolute best. My main reason I always go back! Prices always beat others and the job is always done right the first time.
Amy Cook
Sep 24, 2022
5
Great customer service, fast and friendly. Also amazing discounts.
Shane Kennedy
Sep 21, 2022
5
Service was great, very attentive. personal was very knowledgeable and went out of there way to make me happy. service was completed in reasonable time. look forward to my next visit. Thanks Toyota. Keep up the good work.
Terry Mabrey
Sep 17, 2022
5
Una excelente atención Victor nos asesoró hasta el final de nuestra compra
QuiQue Sierra
Sep 17, 2022
5
I took my Lexus in for new brakes. I was in and out in 2 hours for a fair price. The waiting area is nice and large with a local breakfast restaurant.
John F
Sep 14, 2022
5
I would recommend the purchase of any new vehicle from AutoNation Toyota Mall of Georgia. The customer service and finance departments rock. I never have any problems getting routine services and I'm always in and out!
Saprina Isom
Sep 12, 2022
5
I'd like to give shout-out to Gabriela Quero for helping my son purchase his first vehicle. She was amazing: patient and very respectful. We never felt any pressure. The entire staff was fabulous and efficient. In addition to Gabriela, we worked with Andres Delgado on the money part. Very easy to work with! I highly recommend this team and dealership.
Cathy W
Sep 12, 2022
5
First time servicing my car with them as a new car owner and the service was excellent and quick and so professional!
Danae E. Newman
Sep 9, 2022
5
I recently bought a used car. The service was wonderful and fast, in a short time I was driving. ask for Alex, he is very attentive and will help you.
Adilson Dortzbach
Sep 7, 2022
5
Drew Davis was great dealing with my wife and I buying our first toyota vehicle. Drew was very professional and pleasant to work. Help us narrow down a fair price. Everyone was friendly and very nice. Environment was very nice and clean. We need more professional in the auto industry working hard like AutoNation Toyota Mall of Georgia. Thanks for a great experience.
Jamil Holloway
Sep 6, 2022
5
Great buying experience! Surprising with the post-covid vehicle supply issues. Very nice dealership, clean, comfortable showroom. Very responsive sales team. Drew is especially helpful in helping locate vehicle options. Smooth financing as well. 5 star 🌟 all around.
Wendy Bonner-Davis
Aug 31, 2022
5
High Volume but highly organized team. Service advisor knowledgable and only recommends necessary services.Prompt appointments and car done within time estimates. Use shuttle service as well.
Robert M Russell
Aug 31, 2022
5
Amazing experience. Estefania in sales department was amazing. Quick and easy process. Thanks a lot for the help. Also service department is always amazing. Love this place!
Nujathdry Hernandez
Aug 31, 2022
5
the best place to go to buy or sell your vehicle… also to do service… they have the best facilities, a nice place to be… 100% recommended
Gabriela
Aug 31, 2022
5
Grateful for the attention received from Gabriela Quero, very attentive to all my doubts. The dealer seems very modern to me, it is a comfortable environment. I would go back without thinking.
Carlos Camacaro
Aug 31, 2022
5
All the staff in Autonation is knowledgeable and helpful
Bilby Anthonio
Aug 30, 2022
5
because the have the right seller services,, u can buy or sell your vehicle on your language ,,, Spanish or English...I think is the perfect way to pull over more, and more clients.
Adrian Balderas
Aug 30, 2022
5
Mall of Georgia Toyota is one of the best Toyota dealerships I have been in. It has a clean, big, and friendly staff ready to help you. I purchased my vehicle from salesman Drew Davis, and he was extremely helpful in supporting me through my purchasing decision. I highly recommend people buy their vehicles from Mall of Georgia Toyota.
James Nguyen
Aug 28, 2022
5
Mall of Georgia Toyota was a great dealership to buy my first car. My salesman Drew Davis was extremely helpful in supporting my purchasing decision. The dealership was big, clean, and had much helpful staff. I would recommend this dealership for car buyers. I will be back for my service appointments!
James Nguyen
Aug 28, 2022
5
Outstanding service, thanks a bunch to Samantha Hulse and James Pak for going above and beyond to make sure I am getting the best service.
Khondker Jamil
Aug 27, 2022
5
Mike Lee has been my service coordinator for YEARS! He is always attentive and asks all the questions needed so I can get my car running in A+ condition. I have been using AutoNation- Toyota, previously Toyota Mall of GA. for the maintenance on my Lexus model cars for 17+ years. Thank you AutoNation for being so professional and helpful!
Sharon Steinheimer Adcock
Aug 25, 2022
5
Alen Kadiric is the only person I trust with my cars. He has helped me service multiple cars. I’ve never had more faith in someone when it comes to car service. He is the only reason I drive out of the way to go to this location. The car rental department is always quick and efficient. The car service team is also always quick and reliable. I recommend this location for your car needs. I also recommend Alen! He’s always helpful and friendly and reliable!
Tina T
Aug 24, 2022
5
Excelente atención. Espera confortable. Personal amable.
Step Padilla Art
Aug 23, 2022
5
Always friendly, accurate time given for length of service, and upfront pricing make AutoNation Toyota Mall of Georgia my choice for service for my Camry.
Anna Marie Lawrence
Aug 22, 2022
5
Mr Garcia was patient (he answered endless questions in person, on the phone, text, and email), knowledgeable, and personable. I appreciate his quick responses to my concerns. I would also like to mention Anderson Legair. He helped me with the financial paperwork. Mr Legair explained in detail all of the options that were available to me in a language I understood. He even promptly emailed me my paperwork (I had misplaced a few pages).
Lori
Aug 17, 2022
5
Nice clean dealer ship great customer service
Gwen Walton
Aug 16, 2022
5
Bought my new car from AutoNation in Buford Georgia a tad over 2 years ago and have my car services there ever since. I won’t go anywhere else. Always friendly, professional and does a great job no matter what department you go to at AutoNation of Buford. Recently had a recall message that popped up on my cars screen so I called to schedule to get it fixed a few days later. Took it in and picked it up a few hours later. Had no problems at all getting an appointment that worked for me and got the recall fixed within a few hours without any trouble at all. I’m disabled and the tech guy went and brought my car to the front for me so I wouldn’t have to struggle to walk through the parking lot to get my car. Very friendly professional people who work there.
Fay Massey LaFrage
Aug 13, 2022
5
Had a great experience at Toyota and loved the employee who helped me David Sutherland. He was soo nice, he listened, and I really could tell he loved his job. I hope I always get him for all my Toyota help!
Osiga Utsalo
Aug 11, 2022
5
Kyser was very professional, responsive and great to work with. Very smooth transaction. Listened to our needs and found us the perfect car.
Kailey Marie Maness
Aug 11, 2022
5
Had a wonderful experience with the service department at AutoNation Mall of Georgia in Buford. Paul Kim was my technician and got me in, serviced, and checked out smoothly even finding me some discounts on my service to help with the repair costs, and provided a shuttle home while my car was being repaired. Thank you, Paul!!! Great customer service
Dennette Bender
Aug 10, 2022
5
My sales experience was excellent! Everything was explained in complete detail. Everyone was very friendly. The process did not take long at all. Excellent communication between the staff and customers. Very great atmosphere to be in and very smooth process!
Nick Ambrosio
Aug 10, 2022
5
Richard was very helpful with my first service experience. I got an oil change and waited less than an hour and got my car back, he explained everything and made sure I understood what he was explaining about my car. Great service!
Daisy Phun
Aug 9, 2022
5
Mike the service advisor is awesome . He went the extra mile to help me out with my wiper blades . I am new to the area and I felt like I’m home with the great service provided and fast service . I highly recommend Mike service advisor at Autonation Toyota Buford 👌
Myrna Alfaro
Aug 7, 2022
5
Bought my RAV4 there and still doing services because have a great staff and work on time.
Marysol Ugarte
Aug 4, 2022
5
I went in just to look on Saturday and within 3 hours I drove out with the Toyota Sienna I wanted at the price and payment where I needed it to be. They are a great staff
Billie J Reeves-Cormick
Aug 2, 2022
5
Ethan was awesome to work with even after the sale he is still helping me figure out things .
James Fields
Aug 1, 2022
5
Leslie Alexander was great to work with. She was knowledgeable, nice, and always returned my messages timely. The dealership was clean, updated (new looking) and overall the entire staff was friendly and took care of us. Our vehicle looked great at delivery!
Ryan Grasso
Jul 31, 2022
5
Mall of Georgia Toyota provided excellent service during my time at the dealership. Drew Davis was my salesman and he helped me on my journey in purchasing a new car. Drew was attentive, kind, and understanding. The dealership is clean, modern, filled with friendly staff, and contains many amenities. As my first time purchasing a car, it looked intimidating and complicated. Everything was done efficiently, and I was able to get my car in a couple of hours. I highly recommend the Mall of Georgia Toyota for any future visits, and I will be returning for my upcoming service.
James Nguyen
Jul 31, 2022
5
I came here to buy a car. They immediately had someone to help us find a car. The service was excellent and I will always come here if I have something car related. 10/10
Sabina Hasic
Jul 28, 2022
5
Toyota Mall of GA - I've a 2015 Tacoma maintained and managed with great results. Samantha Hulse Service Advisor is great.
Billie Lewis Seatz
Jul 28, 2022
5
Our salesman Curtiss Smith was wonderful. He made sure he explained everything in detail, was very professional, accommodating and respectful. We were extremely pleased with the service.
Patti Clayton
Jul 27, 2022
5
The service is always done in a timely manner and they are always courteous and give recommendations about future service needed. I would recommend when service is completed they bring your vehicle to the front for the customer instead of moving it to a lot a distance away from customer waiting area.
Marilyn Bopp
Jul 26, 2022
5
Good experience. Efficient service.
James A Chisholm Jr
Jul 26, 2022
5
Needed service on my Camry. I showed up really early-3 hours- for my appointment. They went ahead and took the car-I was in and out with service complete within 30 minutes! Love this place!
Debbie Boyette
Jul 26, 2022
5
Good seller, good service... Nice place to shopping ^^
Bilby
Jul 24, 2022
5
Great dealing with Donna at the dealership. She is very patient and does her best to find what you are looking for. Very good at following back up with you and letting you know options that are available. She makes the buying process a lot less stressful.
Gwin Cowart Baker
Jul 22, 2022
5
Was able to get me in and out quickly. I purchased my Rav4 Hybrid and get it serviced. Everyone is super friendly. Fast and easy.
Donna G
Jul 22, 2022
5
Sales and service are great!! I Would definitely recommend!! I’d you are looking for a car you have to stop by and check out inventory.
David
Jul 22, 2022
5
Ethan did an amazing job selling my family a Corolla. His breakdown was top notch, easily best we’ve ever seen. Keep up the good work.
Jeremy Bonner
Jul 21, 2022
5
I took my car in yesterday - I had a service appointment so the check-in was quick and the service was completed in a timely manner. I bought my two Toyotas at AutoNation and I’ve never serviced them anywhere else. I’d give them 5 stars ⭐⭐⭐⭐⭐
Sam Crawley
Jul 19, 2022
5
Great Service! Oil change and tire rotation in an hour. Great Service Thank you Samatha.
Karen Kelley
Jul 19, 2022
5
Went in for scheduled 5,000 miles first service, had appointment for 10 am, was done 20 minutes later!
Marco Quintero Jr.
Jul 18, 2022
5
The service is why I come back. My service advisor Alen Kendrick is the best. Only come because of the service he gives my family.
AC
Jul 13, 2022
5
The wait time was excellent. The service advisor Samantha was thorough and polite
Anthony Hammond
Jul 12, 2022
5
My experience with Autonation Toyota Mall of Georgia is always impeccable. They know how to treat their customers and be time efficient. For my maintenance I always go with David and he is great and fast! I’ve had terrible experiences with Toyota before specifically off of pleasant hill. But the experiences massively improved when I went to autonation Toyota mall of Georgia!!
Xochitl Barrera
Jul 11, 2022
5
quality work and good reception
Solomon Amihere
Jul 1, 2022
5
The service here is top notch. I always go to service advisor Map Mouth. He is knowledgeable, friendly and communicates very well. He makes sure I get everything thing I need for my 2015 1794 Tundra to keep it in top condition. He’s the reason I use Autonation Toyota Mall of GA.
Brian Silva
Jun 30, 2022
5
I have had the best experience at this dealership. They truly have gone above and beyond for me!!!!
Beverly Edwards
Jun 29, 2022
5
Very good experience. Maintenance was done in a very timely manner. Customer service was excellent.
Richie Taylor
Jun 28, 2022
5
This is the best dealer in the city
Kenner Perez
Jun 28, 2022
5
The overall experience was good but the mechanic left oil finger prints all over the front of my white car and didn't remover my old oil window sticker. Do better!
Iosua Nicoara
Jun 27, 2022
5
Best service and sales!!! No complaints!!!
Beverly Edwards
Jun 27, 2022
5
If you are choosing to have your car serviced at the Toyota Mall of Georgia, please ask for David to be your service provider. He sure does give A+ customer service. He is honest and finds answers for problems not create more stress and anxiety. David Sutherland, thank you for taking care of me.
Linda Kostura
Jun 23, 2022
5
I had a great experience here buying my 2020 Jeep Sahara Wrangler! Everyone was so helpful and I loved the variety of vehicles they have!
Anna Spinks
Jun 23, 2022
5
my appointment was at 10am, and I walked into the dealership, was attended to immediately, and shown the very comfortable waiting area. my 2022 Rav4 was due for its first oil change. I had my car back at 10:50! they were very busy, but got me in and out in reasonable time from my appt! I highly recommend AutoNation Toyota Mall of Georgia!
Pamela Greene
Jun 22, 2022
5
Awesome experience and great customer service
John L Thompson
Jun 21, 2022
5
It’s a busy location but they get things taken care of. New updated service area is nice. I’ve been coming here since I moved to GA and they’ve always been great to work with. Mike and James have been taking care of my vehicle services and I can always count on them and the team; it’s appreciated.
Syk B. Hawj
Jun 20, 2022
5
their customer service is 💯💯.bought my car from them in 2018,and service my car there as well.
Bisso Bisso
Jun 17, 2022
5
Excelente atención de la Srita Kharol Mendoza una asesoría de lujo, una guía extraordinaria que se requiere para adquirir nuestro primer crédito. No dejen de visitarlo.
Edward Labarca
Jun 11, 2022
5
I always get excellent service on my truck. The customer service is always 10++.
Angie Stritzinger
Jun 10, 2022
5
This was the easiest car buying experience, I’ve ever participated. I was lucky enough to work with Fred and Luis, both incredibly knowledgeable, patient and accommodating. I’m so appreciative of all their hard work. Even after the purchase of my new vehicle, both reached out to offer assistance with any further questions I may have had. Both receive high praise, in my book! Thank you, thank you, thank you!!
Tiffiney
Jun 9, 2022
5
Alli was great and there service and team are excellent tam. They work with you and make you feel part of their family. I recommend you to stop and give them a chance to see what they can do for you. You will live with a big smile and satisfaction.
Ben Her
Jun 6, 2022
5
Me gusto porque fue en mi idioma todo el proceso , me explicaron todas mis opciones lo hicieron fácil y confiable .
Amparo Magana
Jun 3, 2022
5
Miguel was amazing, Thank you so much I love my new Corolla cross...AutoNation is best to buy a Toyota From, wonderful customer service!
Angela Brooks
Jun 2, 2022
5
Hi, this is my 5th car I bought from them, very professional great rates service and financing. Why would I go else where?
Manjeev Sachar
May 31, 2022
5
went for my first appointment for a maintenance on my Toyota Hybrid, everything was fast , everyone was kind and Christopher R was very helpful. thank you !
Claudio Y Diany Garro
May 30, 2022
5
Great service department, they are friendly and professional
Julio Maestre Millán
May 26, 2022
5
Yes is excellent service and the sales man Richard Ynsana is great, very professional and excellent job thank you
Adriana Ordosgoite
May 25, 2022
5
Luis the sales rep made it so easy to buy a new car. We did not have to wait long to sign the papers. Everybody involved was so helpful and informed.
Wolfgang Luckmann
May 25, 2022
5
Purchased my Ram 1500 and it was the easiest, fastest and nicest experience I’ve had purchasing a vehicle. From the test drive to signing the paperwork, everyone was great. Elvis, Travis and Younes made my experience an easy and great one. Highly recommend them for your next purchase.
Mike Stempkowski
May 24, 2022
5
Alan Richter has been taking care of me and my Camry since 2014. I always feel well taken care of. Thank you, Alan!
Lynne Watson
May 22, 2022
5
They go above & beyond to make sure you’re happy with your new vehicle! The team is super friendly and outgoing! They definitely have a Customer for life! We just LOVE our new 4-Runner TRD! Thanks Wade!!
Dawn Medina
May 20, 2022
5
But a new Toyota highlander recently, although I didn’t want to spend the amount I spent, the staff Aaron my sales agent was kind and did a good job helping us to make the right choice and all the managers were kind. Thank you all. I will definitely refer others to your company.
Deseye Anne
May 19, 2022
5
Samantha was excellent to work with. I highly recommend her.
Brenda Buice MacKay
May 18, 2022
5
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Lîlãç Dèè Gùl
May 17, 2022
5
the camry needed service,due to previous experience with other dealerships. I went in with a 5 gal bucket of Vaseline. Didn't have to use any. They made it simple ,explained well and did what they said. Will use them for the tundra
Kenneth Ehrlich
May 16, 2022
5
Had a great experience. Wade Larry was a wonderful sales person, listened to our needs and wants and found us a wonderful fit. My first Hybrid and I am loving it. Thanks again!!
Thomas
May 11, 2022
5
Always prompt, efficient, courteous and informative.
Suzanne Lambright
May 9, 2022
5
Map Mouth was very helpful and provided service efficiently.
Elma Turk
May 5, 2022
5
Great customer service . The courtesy care drivers and service is a major plus !
Terri Moore Ware
May 3, 2022
5
Wonderful staff in all areas. Exceptional sales staff. Carla Diaz Mota was my sales representative and she explained each step of the purchase. She told me about warranties, extra that I could add on. She took her time with me while I looked at the car. Can't give her enough Praise. Jose the financial person was exceptional as well. I would highly recommend this company.
Melinda Murray
May 3, 2022
5
La señora de servicio al cliente llamada Genesis, me dio una buena atención y el servicio es excelente . Recomendado. Gracias
Sofia Ocampo
May 2, 2022
5
La mejor atención al cliente siempre pendientes a darte el mejor negocio💕excelente personal de trabajo.
Sirenia Tenorio
Apr 27, 2022
5
I love automation the are the best! I been a customer for 6 years! excellent customer service! yesterday I was there and got a chair massage ! waiting for my car to be service! never ever had a massage at a dealership! Cecelia was excellent! thanks you automation for always making my experience great! I recommend everyone to go to automation! Angela hodges
Michelle Hodges
Apr 27, 2022
5
David helped e out and was amazing! He had wonderful customer service and was very knowledgeable. I will be back! Thank you David.
Brianna Baca
Apr 27, 2022
5
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Eunice Williie
Apr 26, 2022
5
I brought my Rav 4 in for an oil change and didn’t have an appointment. I was treated with respect and I ended up having my 90k mile maintenance done ( I knew I needed it). I was surprised how quickly they were able to get everything done as I had to wait for it instead of dropping it off. There was no high pressure selling and they were very polite and efficient. Thank you!
Jim Slaven
Apr 25, 2022
5
I have had great experiences here with vehicle services. The service manager was very helpful, explaining and answering all of my questions. They explained what was recommended, versus what was needed immediately versus, what needed to be on my radar. I appreciated that.
Barbara Bruce
Apr 25, 2022
5
This was the 3rd or 4th time we have had put new tires on our Highlander here!! Never a disappointment!! Would highly recommend. Thanks for the great job, once again!! See you soon for an oil change. 😊 Thanks- Brumbalow Family
Robin Broom Brumbalow
Apr 22, 2022
5
Great car service, awesome customer service
Nancy Gonzalelz
Apr 22, 2022
5
I always feel welcome and know my car is taken care of. Thank you
Brooke Viall Switzer
Apr 21, 2022
5
Ask for Map! He is honest and doesn't try to sell you any pointless extras. Because of Map I will be back dispite a negative service incounter with another employee. Thank you again Map for going above and beyond for your customers!
Aj
Apr 20, 2022
5
From the moment we entered the service center, Alen was a huge help—guiding us through the process of getting the car checked out! The best part was that Alen stayed in touch with us every step of the way to keep us informed—we would definitely go back for our Toyota needs!
Terri Hickman Grunduski
Apr 19, 2022
5
I love coming to mall of GA Toyota where i know either Mike or Samantha in the service area and Mark my mechanic will take good care of my Sienna. They are honest and up front with any service or repair. They are also very friendly with great customer service. I know when Mark repairs my vehicle and said everything is good I can trust the work. I recommend this facility to anyone who asks where i get my cars serviced. Your new service and waiting is very inviting.
Christine Borresen Reiss
Apr 18, 2022
5
I always receive great service and care when I bring it to auto nation Toyota. Mike and mark always are honest and make sure my sequoia is running at its best! They never treat me like “a woman who doesn’t know anything” like at other dealerships! They explain everything! And if I have a big service that is coming due that I will need, they let me know at my oil change so I’ll be prepared for the next service and not surprised with a big bill! They are awesome and I only trust them!
Heather Christine Brochu
Apr 17, 2022
5
Excellent service. Professional. Prompt to follow up. Did everything possible to get us the best deal and accommodate our requests. We had an outstanding experience working with Dave and Younes. Highly recommend. We chose this dealership over our local Toyota and could not be happier with our experience! 2022 Sienna Hybrid has only needed to fill the tank 1 time in 2 weeks. My Highlander is much more spacious and luxurious than my previous RAV4. We look forward to sending our friends to this dealer!
Matan Cohen
Apr 15, 2022
5
Very professional, very efficient, very courteous
Dian Newman
Apr 14, 2022
5
Bought a new Toyota Corolla hybrid from autonation. Love it so far. Andres was a great salesman. Help me with all the technology and new features to the vehicle and went above and beyond. My vehicle had a scratch or two in the finish and they buffed it out with no problem and no hassle and very apologetic. Great place to buy a vehicle highly recommend they do a great job
Aa
Apr 13, 2022
5
Had a great experience buying my new Corolla hybrid from autonation. My salesman Andres walked me through the whole process. Easy and accountable. Loving my new car I bought from them. Very friendly and sociable staff. Very helpful with all the new technology in these cars
Aa
Apr 13, 2022
5
Andres has helped us buy several cars in the past and I just cannot recommend him highly enough. He listens very carefully to what type of car you want, including the features and price and he delivers exactly what you ask. He is thoughtful and thorough - and best thing is - he CARES. He has a sincere desire to give you the best product and service. I always feel valued and heard. He is wonderful, and I will buy another car from him when the need arises again. You cannot go wrong with Andres. And his track record is proven, as he has been with Auto Nation Toyota for many years. It is no wonder why, Toyota is blessed to have him. Thank you Team- Toyota.
MaryAnn Eisenhauer-Sutherland
Apr 12, 2022
5
Had a great experience with Duke. He got me in a truck same day and I got a deal considering that there trucks are being sold at sticker price or at a mark up. I also appreciate that the entire team was considerate of my time because I wasn’t at the dealership all day
Brent Riley
Apr 12, 2022
5
they were fast, personal and honest
Lonnie Allen
Apr 11, 2022
5
Best dealership I’ve ever had the pleasure to work with. Chris from Auto Nation Toyota Maal of Georgia is certainly on top of his game. Highly recommend this dealership.
Heidi Cuskovic
Apr 7, 2022
5
Had a great service experience with Michael. He kept us updated on our car’s status and provided honest recommendations for our service.
Jane Frobose
Mar 31, 2022
5
Map Mouth is the go to guy for service
Blaine L. Anderson Jr.
Mar 31, 2022
5
Needed 50,000 mile service. Paul was very helpful, showed me what service warranties I had so that they could be used. Experience was very good!
Joey Park
Mar 28, 2022
5
I had a "check engine light" on my 2022 Tacoma at 1073 miles. They had me bring it in and diagnosed/repaired it in about an hour. Great service and friendly staff. A+
William Provine
Mar 22, 2022
5
Great group of people. Had a pleasing experience at the dealership. Kate and Luis were great. 100% would recommend.
Saul Peralta
Mar 11, 2022
5
David, my service advisor, was courteous and professional. He was able to answer my questions. I trust the work that was done was completed as expected.
Beth Crull
Mar 11, 2022
5
Excelente servicio, se resolvieron todas las dudas, se me ofreció el vehículo exacto que cumplía con mi nesecidades así como también se me habló con la verdad desde el principio ya que soy primer comprador. Me atendió Gabriela Quero y la recomiendo a todos ustedes para que les resuelva las dudas relacionadas con adquisición de un vehículo nuevo o usado. Excellent service, all doubts were resolved, I was offered the exact vehicle that met my needs as well as the truth was told to me from the beginning since I am the first buyer. Gabriela Quero assisted me and I recommend her to all of you to resolve any doubts related to the acquisition of a new or used vehicle.
Oscar Gonzalez
Mar 9, 2022
5
Took my Highlander for service Seventh of March 2022 great service did my front in alignment balancing four wheeler balancing of this car runs hundred percent better service advisor was very knowledgeable friendly and comfortable got my car washed that was cool clean car always runs better Service advisor Dianelis Is very knowledgeable and friendly and knows how to make a feel comfortable when you visit the dealership thank you so much see you next service
Orville Francis
Mar 8, 2022
5
simply the attention was the best I had visited other dealers and the attention was different thanks now I have my highlander
Erika Asencio
Mar 8, 2022
5
Efficiency and friendliness
Ed Hendricks
Mar 8, 2022
5
Lo mejor es la atención por parte de sus vendedores y especialistas, la rapidez del servicio y la comodidad de sus instalaciones y salas de espera.
Jairo Hernandez
Mar 7, 2022
5
Excellent customer service, friendly and prompt staff.
Sang Yoon
Mar 1, 2022
5
Excellent customer service, friendly and prompt staff.
Christine Whitley
Feb 28, 2022
5
I took my daughters Corolla in for service and they were quick with it. The customer service was good like always.
Dhumal Iye
Feb 24, 2022
5
Our Sales person Katelynn was very thorough. I highly recommend AutoNation! Kelly
Brian Sengson
Feb 23, 2022
1
I recommend the service department but not sales department.
John Pecha
Feb 21, 2022
5
The staff is extremely attentive and super helpful!
Erick Mendoza
Feb 21, 2022
5
I have loved everything about this place. From buying to service they deserve 5 stars! Paul Kim in the service department has THE best customer service. Thank you Toyota Mall of GA for always making me feel like I'm your best customer!
Sami Garland Scoggins
Feb 18, 2022
5
Kyser was an absolute gem to work with! He and the entire AutoNation Toyota Mall of Georgia family made this a most pleasant experience. Car shortages right now are no joke, but Kyser found us exactly what we were looking for and had us on the road in no time!
Susie Shaffer Hammond
Feb 17, 2022
5
Excellent follow-on service. Their maintenance department is professional, on-time, and friendly.
Russell R Grunch
Feb 17, 2022
1
Bought a Nissan from this dealership and I had to get a new transmission in the first month then the same day I picked up my car from getting a new transmission I ended up having to get a new transmission mount .. I’ve had a horrible experience with this dealership all this happened in less then a month I been in rental cars more then the car I bought from them.. I’ve tried to trade it in with another car and they tell me $7,000 will roll over onto the new care because the car lost value when I drove off with it but how??? When they had the car half of the time in the service department and I been in rental cars !!! Please make it make sense !!!! I regret making any type of business because they sold me a LEMON !!!!!
Jessica Vigueras
Feb 17, 2022
5
Appreciated all the helpful information and time Luis spent helping me find the RAV4 I was looking for under my terms.
Sheryl Barton Stritt
Feb 16, 2022
5
Andy was really helpful. he answered all of our questions and got us a great deal.
Monica Gonzalez
Feb 15, 2022
5
Excelente servicio recomendado 100%
Valentin Seiler
Feb 12, 2022
5
Por que el personal es muy amable me atendió Gabriela y es muy excelente persona se las recomiendo
Rosa Fuentes
Feb 12, 2022
5
Fast and Quick Service. In and out less than 60min, and u get a free cup of coffee ☕️ too
Youssef Arman
Feb 11, 2022
5
Fast, easy service. Alen was thorough and gracious.
Anita Reardon
Feb 11, 2022
5
Having tried different trading platform , my last experience with Mrs Kimberly Louis is the best ever, I traded with $500 and within a week i made profit of $6500 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend Kimberly Louis platform for effective trade to every one. Email: kimberlylouis110@gmail.com whatsapp: + 1 (860) 556‑3122
Sphesihle Pelles Khulu
Feb 10, 2022
5
this place is always so so helpful! I would expecially like to thank Paul Kim. he was extremely helpful
Shannon Senner
Feb 10, 2022
5
I made a oil change appointment and was in and out in little over 1 hour
Douglas Aldentaler
Feb 10, 2022
5
They take pretty good care of me, I can’t s wait until they can open the food bar.
Landon Fancher
Feb 8, 2022
5
They consistently go above and beyond.
Jo-Ann Morasky House
Feb 8, 2022
5
Great customer service and thorough with my vehicle. Highly recommend !
Darin Willis
Feb 5, 2022
5
Great service by Alan my advisor. I will only take my Prius to AutoNation /Toyota Mall of Georgia. Outstanding team!
William Davis
Feb 3, 2022
5
the agent Samantha was excellent
Rick Terray
Feb 3, 2022
5
This has been the best car buying experience I’ve ever had!!!!! I’m so thankful for car salesman Nick Stamp for helping me weigh my options finding the perfect car that will make me more than break me. AutoNation all day!!!!
James Womack Jr.
Feb 1, 2022
5
Ease of purchasing a vehicle.
William Lundy
Jan 25, 2022
5
excellent service, for affordable prices
Modupe Ayo
Jan 25, 2022
5
Our Sale Associate Donna Smith Gilder and Lorenzo the Sale Manger worked with us and made us feel like a customer should be feel there was no pressure they let us make our own decisions all the while we talked like we known each other for years although we were strangers. Who could ask for better
Bobbie Neal
Jan 25, 2022
1
The sale associate Kate xxxxing lie to make us come to the dealer for nothing waste my time. I ask her very specific questions that the price on the Venza and did your dealer charge all the xxxxxxxx options like ceramic coat and windows tint to add another 6000 on the sticker price. She told me no we don’t do that here. All xxxxxxxx and lied I came in today she was overwhelmed with appointments another sale person have to come help me and come back with all that xxxxxxxx on the paper.
Ben
Jan 8, 2022
5
They did great............🤟👌
Jose Carlos
Jan 5, 2022
5
Great experience one of the best that I have had when purchasing a new vehicle. Would recommend or come again if needed. Everyone was great.
Tammy
Dec 27, 2021
5
Excellent experience. Tyrell took care of me and my family! I very pleased with my new vehicle. I will recommend this dealership to everyone I know.
Samuel
Dec 22, 2021
5
Tenía el deseo de comprar 2 carros nada más, pero la excelente estrategia de venta que Joffre aplicó siendo paciente y cortes , pero persistente y tenaz transformaron mi deseo y el de mi esposa ; en una necesidad . Sumado a esto el diligente acompañamiento de León fue crucial para una final decisión. Agradecemos sobremanera la siempre atenta forma de atendernos ... esperando volver a comprar mi siguiente carro (el cuarto con ustedes) pronto . GRACIAS!!
Jorge Romero
Dec 16, 2021
5
I really appreciate the professionalism and knowledge of service advisor Kenneth Brannigan. Thank you
Amanda Tullis Herrington
Nov 17, 2021
5
Hola soy vinicio reyes associated in sales del dealer de Toyota mall of Georgia mi contacto es el 770-330-1071 si no pregunten por mi en el front desk “Vinicio” yo me voy a encargar de ayudarlos y seguirlo en todo su proceso. Atendiendo siempre a la familia hispana.
Vinicio Reyes
Oct 8, 2021
1
It’s a nice enough dealership until you have issues: 1. Overcharged on state sales tax, still waiting for a refund. 2. A slightly used Lexus with 22k miles was sold to me with brakes and tires that ostensibly passed “inspection” but less than 2 weeks/2k miles later, my local Lexus dealer determined they were unsafe to drive on and required immediate replacement for brakes AND tires. I’ve been ignored on this safety issue. 3. Title hasn’t been delivered to Florida DMV/Banking institution after purchase, and I haven’t heard anything from the dealership on this either. 4. They list themselves as a 1-price dealer, but tack on $2k extra to every car for dealership add-ons. Having driven a long distance to purchase the car I wanted, I was irritated that I still had to negotiate to get the advertised price. 5. Held up in finance department for 3+ hours despite having a pre-approval letter from my bank for MORE than I was buying the car for. They stalled until my bank almost closed in an effort to make me use their financing options. I’m extremely frustrated, and don’t recommend this dealership. My salesman (Drew) was polite and easy to work with, but the rest of the staff has been unhelpful at best.
Richard Varn
Oct 5, 2021
5
Oh my goodness what a wonderful experience we had at AutoNation Mall of Georgia Toyota! Tyler and Travis went out of their way to make sure we got the car perfect for us. Then Travis sat with me and showed me all the features of the car so I know where the brakes and the lights and everything was!! Then TJ did the financing he was so kind and sweet. I will highly recommend them to anybody!!
AlbertandPeggy Thomas
Sep 26, 2021
1
Beware,,, My wife and I went into this dealer this evening sat down to purchase a vehicle, after starting the process we were told the price of the vehicle and we had agreed to that price while waiting for the paperwork we were told that the Sales Mgr requested that we purchase almost $7,000 worth of dealer accessories in order for us to be able to purchase the vehicle. This vehicle has not even hit the lot so they can’t say the accessories had already been added. Not a good way to conduct business we walked out never to return .
John Davis
Sep 22, 2021
5
Glenn and the Service Team are great-I wouldn’t take my cars anywhere else!
Martha Peribonio
Sep 9, 2021
5
My wife and I purchased a Sienna van from AutoNation Toyota Mall of Georgia in 2017. We're closing in on 100,000 miles with no problems what so ever. All of our maintenance has been done at ANTMOG - everything has been done professionally, at a reasonable cost, every time. We both agree - best car we;ve ever owned.
Bill Ellis
Sep 6, 2021
5
I always take my car to the Toyota Mall of Georgia, because my last 3 Toyota I bought there and they do excellent service and excellent Customer Service. I recomen them 100%
Jovanna Baines
Aug 30, 2021
5
Wade and TJ were absolutely phenomenal. Their knowledge, professionalism, and customer service went above and beyond. I was treated well, and listened to. I was able to get the exact vehicle I wanted. I fully recommend this dealership.
Tina Marie Weaver
Aug 27, 2021
5
I take my Lexus IS & my sons Scion TC there because they are made by Toyota. Map takes great care of us, and their work has always been good.
Lynn Christopher
Aug 23, 2021
5
Alan took great care of me and my 4Runner for my 15k service. I’m always anxious when I go to the “car place” because I don’t know much about cars, but Alan explained everything to me and was very informative even with his busy schedule! 10/10 recommend!
Hannah Grider Brodnax
Aug 23, 2021
5
We own two Toyotas and have both serviced here. We always receive professional care and service to our cars. We never even consider going anywhere else. I recommend them to all of our friends.
Lila Adair
Aug 19, 2021
5
I went on Saturday for a service visit excellent customer service.
Karen McEwan
Aug 9, 2021
5
I went looking for a car and my experience with Wade was second to none. I am usually wary of car sales persons but he took time to make sure I got a car that I was happy with. He's interest and care to get me a car that satisfied my needs gets him my recommendation anytime. Thanks Wade.
Esther Eky
Aug 9, 2021
5
We worked with Ruben Lara and he was very helpful and we really enjoyed working with him. We also enjoyed Lorenzo he was such a great help. Thank you Ruben for everything and thank you Lorenzo
Debbie Ely Wilson
Aug 7, 2021
5
Chris is my go to person He is knowledgeable, professional and friendly.
Michelle
Aug 6, 2021
5
The sales people and financial department people are the best. They really took care of me and got me into a brand new 2021 Camary and lowered my APR by 2 points. I couldn't be happier.
Donna Sigle
Aug 5, 2021
1
Service Advicer MR Map was very abusive and throw me out of the service area, I complained with manager, but look like is normal way to operate.
Gustavo Burga
Aug 3, 2021
5
I had the pleasure of working with Katelynne yesterday to purchase a 22 Corolla! I didn’t make her job easy but she made the sale easy! Had the pleasure of working with Wade as well who ensured no negative experience occurred. Then lastly, Louise was great in the finance department and explained every detail and process as should be done!
Patti Chastain
Jul 26, 2021
5
Great service as always. Friendly staff, timely oil change and tire rotation and nice lounge area with coffee and chairs. Really love what they are doing with this dealership and the new renovations that's taken place. Can't wait to see how it turns out!
Yana De Moraes
Jul 23, 2021
5
The staff was outstanding. So friendly and accommodating.
Ed Subko
Jul 22, 2021
5
Highly recommend buying a car from here! My husband and I were on the hunt for a new car. The market is weird right now but luckily we stumbled upon a nice Lexus hybrid sold at AutoNation Toyota Mall of Georgia. It was super nice and a great price. We were very happy to have found it. Andres LLano helped us all along the way. We have three kids so that makes the car buying experience hard as is. Andres Llana was the most patient and friendly sales person we’ve ever met! He needs a raise for all he put up with that day. Wow. We are so happy with our car and our experience. Worth the drive. Worth the wait. Thank you! - Heather and Devin Sanders
Devin Sanders
Jul 22, 2021
5
Kimberly was so friendly and helpful on Saturday. I recommend her as a great service advisor.
Stacy Crumpton
Jul 19, 2021
5
Great honest people! Ask for Alan Richter, he is the greatest service advisor.
Darryl Delost
Jul 19, 2021
5
Dianelis Lindarte Soto thank you for all your help! Always very helpful!
Adriana Jaimes
Jul 19, 2021
1
My car buying experience was pretty good but my experience was the collision shop not so much. It took them 2 weeks to fix surface damage on the vehicle. Once I got the vehicle home I noticed that my passenger side doors would not lock manually or with the key fob. So I had to go back to have that issue repaired. They also returned my rental a day late. Luckily enterprise was able to fix this but had I not thoroughly looked over my receipt I would have never known.
Gene Rose
Jul 18, 2021
5
Yes I do. they help me to get a car on spot thanks to jazmani I forgot the guy name he is great 👍 supportive staffs
Noorali Hirani
Jul 17, 2021
5
Maxwell Bell and Bill B were so entirely helpful. They got me the car I actually wanted and in a reasonable time and price. 2 thumbs up.
Anna Medrano Fisher
Jul 17, 2021
5
i was greeted by Alan K., the Service Advisor for my service. He explained the procedure and the time it would take to perform it. Called the Driver to take me home and notified me when the car was ready. I have had my car serviced at Mall of Georgia for many years and I am so impressed by Alan K that he will be my go to guy in the future!
Ed Doyle
Jul 16, 2021
5
Jaker help me to find the perfect car for me. Also help me to get the best deal that works perfectly with my financial budget. He really care about me as a person and help me to get the best for my family. Thank you Jaker!
Elvimar Calderon
Jul 15, 2021
5
I bought a new 2021 Toyota 4 runner from here it was the best buying experience I have ever have quick and the people are very knowledgeable.. thanks kaytlynn
Shane N Trudy Cobb
Jul 14, 2021
5
I drove 3 hours from Birmingham, Alabama to purchase my vehicle. The experience was hassle free, quick and actually fun! Best sales experience with both Noel Bennett (Sales Associate) and Truong Ly (TJ) (Financial Manager). Love these guys! They are true assets to AutoNation Toyota.
Toyota Girl
Jul 13, 2021
5
Had the best experience with Noel and GM…customer service and information very informative. I will recommend this car dealer always 7/2/21👍🏼
Pauline Mckenzie
Jul 6, 2021
5
We had the best experience with Kyser!! He’s very knowledgeable, kind, and very professional with good sense of humor too 😊 It was a stress free and enjoyable experience with the whole team and I highly recommend this dealership!!!
Amy Tadesse
Jul 4, 2021
5
Me encantó este lugar! Después de haber ido a muchos concesionario aquí me sentí mucho mejor. Además, Kharol Mendoza nos explicó todo con detalles paso a paso y ayudo a encontrar un buen carro al mejor precio. Los recomiendo 100%
Leo Acosta PiÑa
Jul 3, 2021
5
I was checked in quickly the problem was identified and fixed. Map my service associate did and outstanding job.
Bobby Gillyard
Jun 30, 2021
1
I called the service for recall repair about 2 months ago and the person who answered were very rude by keep interrupting me. He said that they will call me back when they receive the parts. After 3 weeks, I called again because no one contact me about this. They said the same thing. Yesterday I was there to get the oil change and asked about the recall repair parts and found that they never ordered the parts. They are not professional and reliable.
SharonM
Jun 30, 2021
4
As always top notch service and the coffee is not bad.
I am Spartan
Jun 29, 2021
5
Best dealership in Georgia. Exceptional service and we always count with Andres Delgado. I recommend it. Thank you guys
William Ortiz
Jun 28, 2021
5
I had an amazing experience with Kyser. Such a sweetheart and took all my concerns into account. Highly recommend!!
Kyndall White
Jun 24, 2021
2
You are trying to service too many people. Even though I had an appointment to assess my issue, I had to end up leaving my car overnight and did not get to pick it up until closing the next day just for the assessment. I had to pay $150 for an diagnosis, which seems very high. I thought it would be around$80 for that portion.
Rene Swallow
Jun 23, 2021
5
Efficient and friendly staff. The wait time is always minimal and service technicians take the time to explain the details of what’s being done and cost.
Maggieo
Jun 23, 2021
5
Only I have is when I call on the phone service and trying to get a apt it?s took so long for somebody to come live and answers on the recoding to leave a call back on the recoding to body did call back at all to let u no what going on or apt is ok . I would like to see some call back to talk to and the phone answer saying if u like to call back it say leave your phone # no n somebody call back at all even I left the ph #no nobody call back ! I would like to see it will changing soon on answer service call . Thank y!
Ott Deboer
Jun 22, 2021
5
Great experience with AutoNation Toyota Mall of Georgia. I took my truck recently to get the A/C fixed. My service rep, Michael Lee, did a great job keeping informed as to the status of the work on my truck. He and the service technician who worked on my truck stayed late to make sure the alignment and blower motor were replaced that day. I was taking my family out of town on vacation and they helped me out!
Allen Ansley
Jun 22, 2021
5
Very pleased with the whole process! The salesman was very knowledgeable.
Gary Porter
Jun 21, 2021
5
Map my advisor has always been the best. Been coming here since purchasing new 2008 Corolla. Professionalism, courtesy has been top notch each appointment or concern.
Steven Batson
Jun 19, 2021
5
Very positive...excellent customer service...had an oil change, tire rotation and the brakes checked...Chris was the service manager that handled the appointment and service completely to my satisfaction.
Steve Portnell
Jun 18, 2021
5
Michael Lee handled my recent visit and is the sole reason I bring my business to Toyota Mall Of Georgia. He is thorough with his explanations and always gets the job done correctly. He is a true professional.
Jim Palman
Jun 18, 2021
5
After our 2014 Highlander was hit on 3/6/2021 it was hauled to Toyota AutoNation here in Buford, Georgia. It was assigned to Larry Cusumano (Estimator) for follow-up. Larry told us on the first day that he would keep in touch with us and he did just that. He handled everything very professionally and we had confidence with everything he did. The car is home and we are very happy. Thank you Toyota and Larry Cusumano.
Pfc David Fisk Sr
Jun 16, 2021
5
I had a really great experience and I would recommend all my friends and families to go to this dealership especially the salesman is really nice and friendly
Tossapop Strickland
Jun 15, 2021
5
The construction and long Line of cars waiting to get in was daunting. However the wait to see my service tech, Chris Riche, was not long. I needed a 18 month service on my 2020 Corolla. Chris said it would be an hour, but it was quicker. Comfortable temp trailers for a waiting room. Clean restrooms. Great Service. Don?t let the construction scare you away.
John Groeninger
Jun 15, 2021
4
My service representative Dianelis was wonderful, attentive. I appreciated her attention to me and my old car, 2008 RAV4. The facilities is under renovation, customers stayed in a trailer. Comfortable enough.
Susan Lee
Jun 14, 2021
5
Ruben was very helpful and provided excellent service.
Julie Noles
Jun 13, 2021
5
Very organized, super attentive and friendly staff, very timely returning and picking up. Very pleased!
Tara Sachs
Jun 11, 2021
5
The staff, sales people, manager and especially the Finance Manager were extremely helpful. They were very professional and went out of their way to make sure I had a pleasant experience at AutoNation. I will go out of my way to go to AutoNation again.
G Paul Foster I
Jun 11, 2021
4
Easy buying experience. Everything done online or over the phone except the pickup.
Bettina Smalley
Jun 10, 2021
5
Hailey (car rental) and Mike (service) were great! Repairs took longer than quoted. However, they provided a free rental car. Facilities under construction. Probably doing the best they can under the circumstances. I love that they always perform a multi-point inspection.
Angela Humphrey
Jun 9, 2021
4
It was good as it usually is. That's all I have to say. Thank you.
Robinette G. Griffin
Jun 8, 2021
5
Very organized department, the service providers are always willing to work for/with the customer.
Edmunds
Jun 7, 2021
5
Excellent service, and very friendly staff. I?ll appreciate your help
Jesus Latouche
Jun 7, 2021
1
Very terrible. Sale manager and financial personal is still financing extra warranty and options warranty.
Karen V Blair
Jun 6, 2021
5
My salesman Anthony V. was awesome! This was my second car purchase with automation. Anthony V. was my salesman both times. He is very professional, knowledgeable, friendly, and patient. The overall experience was great both times. The manager Travis was phenomenal. He was a part of both of my purchases also. I have and will continue to be a customer and refer friends and family to this dealership and Anthony V.
Cassandra Johnson
Jun 6, 2021
2
I have been a regular customers with my two Toyota being serviced at AutoNation in Buford but lately the customer service really sucks. When I came in to drop off and pick up my car, no one would want to look at my direction or greet me. AutoNation sent me the coupons for oil change but the customer service person would not honor it and asked me to pay in full amount.
Peter Nguyen
Jun 5, 2021
5
Curtis Smith, is a great sales associate. He handled my purchase perfect...
Martha Cleveland
Jun 5, 2021
4
My appointment was at 10:00 am. It did not get finished until 12:30 pm. Way too long. I was told they had 170 cars come in for servicing in 3+ hours. Not enough help.
UnhappyVence
Jun 4, 2021
5
Everything went smoothly with the replacement of the recalled fuel pump. we're very pleased with the drop off, pick up, and length of time for the repair. We highly recommend AutoNation.
Jackie Caryl Landrie
Jun 4, 2021
4
Very confusing at 1st because of construction(no warning), it took much longer than normal to drop a car car off with a scheduled appointment. Once finally in building Dianelis was great and everything went flawlessly as usual. Thanks Dianelis!
Kunhamed Bicha
Jun 3, 2021
5
I went to the dealership for a test drive in the Camry to decide if I would like it. My salesman Kyser was wonderful to work with and not pushy at all. I?m very happy with the service I received and everyone that took the time to work with me and my indecisiveness so I could get the car I wanted. Thank you Kyser I love my new Camry!
T Mcdaniel
Jun 2, 2021
5
Larry was personable and very efficient, just awesome.
Thomas Murphy
Jun 1, 2021
5
Always great to do business here. I have returned time and time again.
Yadira Quiroz
May 31, 2021
5
Great customer services and very friendly staff. They did great job
Nahmat Issa
May 31, 2021
2
They never check the fluids or used water instead...
Lorena Ivonne
May 30, 2021
5
Overall experience was great. Yasin was a great sales person. You can tell that he wants to sell you a car but within limits and not just push any car towards you. Highly recommend him
Mihai Bordea
May 27, 2021
3
was told i would get a car wash as last time I was in to get steps added they told me car wash was broken. no car wash
jppjrp1
May 25, 2021
5
He is awesome service advisor.. always giving us best solutions thank you so much Map I greatly appreciate it... you are not only taking care of our family but my extended family also we all coming there to service our Toyota vehicles🙏🙏
Sanjiv50
May 25, 2021
5
She was friendly and efficient.
Hector20
May 25, 2021
5
Perfect service experience! Timely!!
DEdwards
May 25, 2021
5
Great experience every time. Theybtake very good care about my car.
Charise Barnes
May 25, 2021
5
Map is great! Very hel3pful!! I always ask for MAP as he seems to care about me and the safety of my car. Thanks MAP!
Jennye Lee Schindler
May 24, 2021
5
Nars and Frantz were get and very professional. They were very knowledgeable of their jobs and very courteous.
Latricia Releford
May 21, 2021
5
Kimberly was beyond awesome taking care of us. Will be going back.
Kelly Burton
May 20, 2021
5
Andres was my salesman and he was fantastic. For some reason on my used vehicle there was only one key. I live about 5 hrs away so Andres made arrangements having to go through several departments to make arrangements with a key company in my home to make and program a new key at about $300 at no cost to me. He then followed up several times until it was done and we were happy. ??
Richard Lawrence
May 19, 2021
5
Great service as usual - been servicing our Toyotas here for 12 years straight!! Our current service advisor, Alen Kadiric knows how to take good care of his customers.
Ian McIntosh
May 19, 2021
5
Excellent services I enjoyed my services Allen took care of even though I didn't have an appointment.
Services
May 18, 2021
5
Excellent services I enjoyed my services Allen took care of even though I didn't have an appointment.
Peter Ewongkem
May 18, 2021
5
Good service,Smiling face, friendly, timely quality workmanship. I'll come again. I will also recommend to my friends. Make them know what to do
Enver Baltaci
May 18, 2021
5
He was assisted by Mr. MAP and he worked with me on getting the most important service done on my vehicle knowing I could not afford all of it at once. He was extremely helpful, easy to understand and made may have a very good experience!
Patricia Lord
May 17, 2021
5
Was good for me buy my car over here. The service department is